Germain BMW of Naples

I was very pleased with the whole experience at Germain BMW. I was greeted immed. by Tracey with a smile each time I entered the dealership. I will not consider another dealership when my lease is up and BMW. I was greeted immed. by Tracey with a smile each time I entered the dealership. I will not consider another dealership when my lease is up and I plan on being a BMW consumer as long as I drive a car. My sales person Steve Williams was very knowledgeable in the manufacturer & product line. I just have to hope that he doesn't retire any time soon. More

I bought this car over the internet and very pleased with it It was pleasure to do with business with Shaun Warner. I received great honest service; car looks and drives exactly as it was described to me o it It was pleasure to do with business with Shaun Warner. I received great honest service; car looks and drives exactly as it was described to me on the phone. I will strongly recommend buying cars from Shaun to my family. More

There are still a couple "repairs" that must be made to my car, and they cannot be completed until next year when I get back to Naples (I live in Mpls, MN when not in Naples). I expect those items made to my car, and they cannot be completed until next year when I get back to Naples (I live in Mpls, MN when not in Naples). I expect those items will be completed satisfactorily but until that is done I don't feel I can say everything is "great". I don't think the price I paid was anything too out of the ordinary, but obviously I thought it was all right or I wouldn't have bought the car. More

For me, Rick Camp was the perfect salesman. He was professional, very knowledgeable, thorough, patient, kind and low-key. I found him to be a wonderful combination of wanting to make the sale and yet, professional, very knowledgeable, thorough, patient, kind and low-key. I found him to be a wonderful combination of wanting to make the sale and yet, not compromising his or the dealership's integrity in the process. More

Kevin did a great job in helping us pick the right car at the right price for our situation. He was freindly and courteous. We had a very good experience all around with the organization. i will go back to K the right price for our situation. He was freindly and courteous. We had a very good experience all around with the organization. i will go back to Kevin and the BMW store again. Thanks, Bill More

Kevin Browne is a seasoned professional. He provided in great detail all the information I needed to make an intelligent buying decision. He explained all the differences between the 5 series line and the great detail all the information I needed to make an intelligent buying decision. He explained all the differences between the 5 series line and the model years. I am a former Lexus salesperson and based on my experience, I think Kevin has a great work ethic. We briefly shared stories about our daughters which was a nice personal touch to the process. Delivery of the vehicle was seamless. The management team should also be commended on their professionalism. Thank you very much - I love my new (to me) car!! More

Very pleasant to work with. I bought the vehicle by phone, Greg Schneff was very helpful in describing the vehicle and right to the point. He helped me get the deal i was looking for while making it e phone, Greg Schneff was very helpful in describing the vehicle and right to the point. He helped me get the deal i was looking for while making it easy. Vehicle was shipped to me and was as exactly as described. I am very pleased with the way they do business and look forward to doing business in the future. Thank You Greg Love Love the car! More

Overall it was a good buying experience this is my fourth BMW lease from Germain and hopefully there will be more to come in the future BMW lease from Germain and hopefully there will be more to come in the future More

Steve Williams was easy to work with, he was very knowledgeable, pleasant and efficient. He walked me through delivery with ease and knew all the bells and whistles on the vehicle. One thing I p knowledgeable, pleasant and efficient. He walked me through delivery with ease and knew all the bells and whistles on the vehicle. One thing I particularly liked about Germain was on my first visit, you didn't have ten salesmen grabbing you as you got out of your current vehicle. I walked into the showroom, the receptionist greeted me and then introduced me to Steve. He was well dressed (shirt and tie), looked professional, it was a pleasure working with him. More

This is my second BMW lease that I have worked with Rick Camp. He is always extremely helpful, willing to spend whatever time it takes to answer all my questions. I never feel pressured or feel like I'm get Camp. He is always extremely helpful, willing to spend whatever time it takes to answer all my questions. I never feel pressured or feel like I'm getting "the pitch". The dreaded price negotiations always go smoother because of his calm demeanor. He always comes over to say hello if he sees me in the service area. I appreciate that. I would never hesitate to send my friends/colleagues/clients to him. More