Germain BMW of Naples

Went in to look at and buy a used CPO BMW. They all were very attentive and knowledgeable about the vehicle, going over and beyond to make my buying experiance a pleasure. I would highly recommend anyone go very attentive and knowledgeable about the vehicle, going over and beyond to make my buying experiance a pleasure. I would highly recommend anyone going there to purchase a vehicle new or used. Excellent facility they have there as well. Thanks for the new car guys!! More

Great customer service...friendly inviting atmosphere. Financing was easy and affordable and manager used best rate and/or deal possible. Would definitely do business again!!!! Financing was easy and affordable and manager used best rate and/or deal possible. Would definitely do business again!!!! More

Jim was terrific to work with on the lease purchase for my new BMW. This is my first BMW and he did a great job of thoroughly explaining what the BMW differences are compared to the other vehicles that I my new BMW. This is my first BMW and he did a great job of thoroughly explaining what the BMW differences are compared to the other vehicles that I was also considering. Jim listened to my needs and wants and was excellent at providing me with the information I needed to make my decision. I look forward to receiving my new vehicle and to many years of working together. More

One of my best car purchasing experiences! Kevin was sensitive to my time requirements and needs. He completed a through oreintation of the car and collaborated with the Service Manager to address my c sensitive to my time requirements and needs. He completed a through oreintation of the car and collaborated with the Service Manager to address my concerns over the warped dashboard of a CPO car. Kevin excelled at demonstrating "Think Customer" behavior. More

I had a great experience. Everyone treated me well. Walt Rawson, my client adviser was especially excellent. He was friendly, and he could associate with my needs as a customer. Walt exemplifies the profess Rawson, my client adviser was especially excellent. He was friendly, and he could associate with my needs as a customer. Walt exemplifies the professional qualities associated with the BMW brand. Although this is my first BMW, I don't believe it will be my last. Joe Stoner More

Our sales associate Kevin Browne was extremely cordial, efficient, knowledgeable and professional. Kevin identified our specific requirements and took us immediately to the car we ultimately purchased. Thi efficient, knowledgeable and professional. Kevin identified our specific requirements and took us immediately to the car we ultimately purchased. This vehicle was not even on the lot yet but still in service being detailed and serviced so it could be offered as "certified". The service team stopped their work and along with Kevin demonstrated all of the features and offered to free it up so we could take it for a test drive. Kevin then made the process of working through final negotiations and closing the sale easy, comfortable and tension free. During the delivery Kevin walked us through the cars features that we we unfamiliar with even pairing our smart phones to the BMW blue tooth.. Overall our Germain BMW experience was excellent. We would very happily recommend Kevin Browne, the staff and Germain BMW to family and friends. More

Jim has done a great job for us beginning 2 years ago when my wife and I test drove an X3 and a 535. Great follow-up when we ordered the 2013 535xi from the time the car was ordered until it was delivere when my wife and I test drove an X3 and a 535. Great follow-up when we ordered the 2013 535xi from the time the car was ordered until it was delivered and thereafter. Very good advice on lease (prepaid) vs. purchase. Very good attention to detail at all times and always available for any questions. Great service in all respects. Thought the pricing was very fair. Looking forward to continuing to work with Jim. This is our 4th BMW and Jim is the best sales person with whom we have worked. John Beeman More

Jim, Neal and Larry made it a terrific automobile-purchasing experience. Lots of professionalism, friendliness and attention to details, and all in a timely and efficient manner. Kudos and automobile-purchasing experience. Lots of professionalism, friendliness and attention to details, and all in a timely and efficient manner. Kudos and thanks to all. Now we are enjoying our new BMW! More

I was pleasantly surprised at how quick and painless buying my new 535i was. We originally visited Germain to buy a certified pre-owned 530 or 535 but after viewing a new 2012 on the lot, decided to pu buying my new 535i was. We originally visited Germain to buy a certified pre-owned 530 or 535 but after viewing a new 2012 on the lot, decided to pursue this instead. Sam Rusinik was professional and knowledgeable - new his product - and better yet, was patient as I mulled this purchase over. A few days after buying he made himself available to go over a few of the items I was not sure how to work and made me feel that I could call him with confidence should I need to do so in the future. I referred Sam to a friend of ours who has since test drove a 6 series convertible with him and hopefully will buy from Sam in the near future. Overall I have been impressed so far with Germain. More

My wife and I found Germain BMW an excellent choice for the lease of a new BMW. Not only was our sales person extremely helpful in our selection but the whole leasing process was a pleasure from start to f the lease of a new BMW. Not only was our sales person extremely helpful in our selection but the whole leasing process was a pleasure from start to finish. This is the sixth lease of a BMW and the first time I have leased from Germain of Naples. I found all of their people very knowledgable and helpful and interested in our needs.I just returned from their Service Dept. and they handled my needs very professional and expeditiously. It is always a pleasure to deal with a dealership that really cares about you as a customerand not just another sale or lease.I am glad that we have chosen Germain of Naples. More