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Germain BMW of Naples
Naples, FL
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,483 reviews
July 24, 2012
Outstanding service!! Highly recommend Jim McGinn. I never thought I'd buy a BMW from Germain (we love our sales guy in Cincinnati at the BMW Store). But so very happy we found Jim. He has taken extre never thought I'd buy a BMW from Germain (we love our sales guy in Cincinnati at the BMW Store). But so very happy we found Jim. He has taken extremely good care of us. Exceptional quality and such a good man!! Margot Chatfield More
by marcopups
Employees Worked With
Jim McGinn
July 20, 2012
Kevin Brown was very personable and friendly. I never felt pressured into making a decision and he helped me select the right car for me. The service didn't stop after I signed on the dotted line. Kevi felt pressured into making a decision and he helped me select the right car for me. The service didn't stop after I signed on the dotted line. Kevin helped me to arrange to have the daytime running lights turned on, helped me to get my car windows tinted and provided information on shipping company's. Kevin replied to all my emails /phone calls in a prompt manner. The Germain BMW dealership in Naples is all about customer service. Every person I came in contact with was friendly and helpful! I also thought the lounge area with refreshments, WiFi, TV and massage chair was a nice touch! I highly recommend Kevin and Germain BMW. More
by Jannikebmw
Employees Worked With
Kevin Browne
July 18, 2012
It was a very pleasant and informative experience. Mike took his time explaining the electronics of the car until we were completely satisfied.Gary handled the payment to our satisfaction exactly as we exp took his time explaining the electronics of the car until we were completely satisfied.Gary handled the payment to our satisfaction exactly as we expected when we ordered the car. More
by pnormank
Employees Worked With
Mike Brin
July 17, 2012
I have purchased two used BMW's from Greg Schneff at Germain. Both experiences has been very pleasant. They handled both transaction in a professional and fair manner. Greg does a great job and I would Germain. Both experiences has been very pleasant. They handled both transaction in a professional and fair manner. Greg does a great job and I would recommend him. The dealership is well run and prides themselves on their customer focus. More
by jpdunigan
Employees Worked With
July 17, 2012
This is my second new BMW X5 purchased from Germain BMW in Naples and our third X5 to be serviced regularly at this dealership. I have been extremely pleased with Mike Brin's knowledge and working relatio in Naples and our third X5 to be serviced regularly at this dealership. I have been extremely pleased with Mike Brin's knowledge and working relationship through this purchase. One of the keys is his availability in the early morning hours while my other BMW's were being serviced. This presence ultimately led to the most recent purchase. More
by weschink
Employees Worked With
Mike Brin
July 17, 2012
Kevin Browne was a true professional, getting me the perfect new BMW at the perfect price! I came in with what I thought was an impossible request for a new X5 and sure enough he got me the deal. I am v perfect new BMW at the perfect price! I came in with what I thought was an impossible request for a new X5 and sure enough he got me the deal. I am very thankful for Kevin going the extra mile and making the X5 a reality. He was informative, knowledgable and customer courtesy was his number one priority. Kevin was a pleasure to work with and I would highly recommend him to family, friends and clients. More
by karolmaw
Employees Worked With
Karol Maw, Kevin Browne
July 16, 2012
This transaction was a corporate lease so I had no interaction except taking delivery. Ken was very helpful and informative. Exceeded my needs. everyone I met at the dealership was exceptionally fr interaction except taking delivery. Ken was very helpful and informative. Exceeded my needs. everyone I met at the dealership was exceptionally friendly and offered assistance at every turn. More
by uselmann
Employees Worked With
ken burkhart
July 16, 2012
Great experience. Very smooth and low stress. Mike had all the answers and made this a seamless as possible. I love my X5! I would recommend this dealership to anyone searching for a car. Thanks. all the answers and made this a seamless as possible. I love my X5! I would recommend this dealership to anyone searching for a car. Thanks. More
by brucero40
Employees Worked With
Mike Brin
July 13, 2012
My husband and I recently purchased a 2009 BMW X5. Our salesman, Kevin Browne, made us feel very comfortable from the moment we met him. Like many people, we cringe at the thought of buying a car, but th salesman, Kevin Browne, made us feel very comfortable from the moment we met him. Like many people, we cringe at the thought of buying a car, but the whole experience with Kevin and everyone at Germain BMW exceeded our expectations. We left with the car we wanted at a price we felt good about. Kevin was quick to follow up with us to ensure we were satisfied with our purchase and would highly recommend Kevin Browne and Germain BMW. More
by avdrake
Employees Worked With
Kevin Browne
July 12, 2012
I love my new car! Peter Martin took the time to get the best prce for my used BMW and helped me to get exactly what I wanted. He let me test drive as many cars as I needed to...even in the hot Florida sun. best prce for my used BMW and helped me to get exactly what I wanted. He let me test drive as many cars as I needed to...even in the hot Florida sun. He pointed out all the safety features on my new car and helped me days later when I had questions about my emergency service. As a woman shopping alone, he was extremely helpful and kind. I feel my new car is perfect for me. I feel like my son and I are safe and I feel my car is a great value! The service at BMW of Naples far exceeds that of any branch around. I live in Ft.Myers but will drive to Naples for all my service needs and my next car will be bought from Peter Martin. More
by shayzam
Employees Worked With
Peter Martin
