Germain BMW of Naples

From start to finish the service was outstanding. Jim McGinn really know his stuff. Jim made me feel comfortable doing business with the dealership from the get go. Jim's manager, Chris Tuttle, echoes th McGinn really know his stuff. Jim made me feel comfortable doing business with the dealership from the get go. Jim's manager, Chris Tuttle, echoes the great service. I would recommed BMW and the dealership very much and specifically Jim McGinn. The BMW offerings are outstanding. While this is my first experience with BMW, I must say that BMW lives up to its outstanding reputation. I look forward to driving my 535i for the next 3 years under the BMW lease. If my experience to date carries through those 3 years, you can expect me back as a customer for years to come. More

Syed Madni was very knowledgable. He was on top of every aspect of the sale. It was quite obvious from the moment we met him that he was a true professional! aspect of the sale. It was quite obvious from the moment we met him that he was a true professional! More

Jim McGinn loves his job and is always a pleasure to deal with from beginning to end. He understands your wants and needs and makes your buying experience enjoyable! I cannot say enough about Germain BMW. with from beginning to end. He understands your wants and needs and makes your buying experience enjoyable! I cannot say enough about Germain BMW. From management to sales to service - all aspects are exceptional! More

Rick Camp did a great job of explaining all the vehicles and their differences. He was very knowledgable and gave us pricing quickly. We were able to purchase a new vehicle and drive away with it in 3 hours and their differences. He was very knowledgable and gave us pricing quickly. We were able to purchase a new vehicle and drive away with it in 3 hours. Everybody was friendly and helpful. We had a great buying experience at this dealership. More

Daron went out of his way to see that we were satisfied with the purchase. We were very comfortable dealing with the Germain Dealership. Daron stopped at the house after work so my husband could sign the p with the purchase. We were very comfortable dealing with the Germain Dealership. Daron stopped at the house after work so my husband could sign the papers. More

Gary was very professional and managed our purchase experience with great acuity. He was non-pressure, very knowledgeable of products offered. He followed up with us to exact our satisfaction of our experience with great acuity. He was non-pressure, very knowledgeable of products offered. He followed up with us to exact our satisfaction of our purchase. Spent as much time as necessary to ensure our comfort with the vehicle's technology advances. More

Very efficient and attentive to details made this experience memorable. Ken got the car buying process going in the right direction, and we were able to order and get exactly what we wanted and on experience memorable. Ken got the car buying process going in the right direction, and we were able to order and get exactly what we wanted and only 2 weeks wait time....we always would like to get more for our trade ins, but overall the deal worked for us . The dealership and delivery went extremely smooth, and attention to details was great. Rick was available to answer all questions and did a good job of orientation to my wife and I as to the amenities and how to access many items in the car. We did ask for an abbreviated delivery, so that we can drive the car for a couple of weeks and then return to get more instructiuons as to IF we had any troubles with the car and/or further explanation on several items including the navigation systems. Thanks and will recommend your dealership to friends. Respectfully submitted, Dennis Martin More

After initially having a poor experience at Germain when we began looking at new SUVs, a friend recommended I contact the General Manager, Flavio Galasso. Flavio went above and beyond to rectify the situati we began looking at new SUVs, a friend recommended I contact the General Manager, Flavio Galasso. Flavio went above and beyond to rectify the situation and had my wife and I work withe Chris Tuttle ( Sales Manager) and Jason Durston(Client Advisor). Both Chris and Jason were a pleasure to work with, listened to what we wanted and worked with us to make it happened. This is our second purchase from Germain and both have now been excellent experiences, we now have a new X5 which we couldn't be happier with. More

My husband and I have been coming to Germain BMW for the past 3 years. Their service is outstanding and their sales department is the best we've ever experienced. They make us feel very special from the min past 3 years. Their service is outstanding and their sales department is the best we've ever experienced. They make us feel very special from the minute we walk in the door until the moment we leave. We always have an incredible experience each time we come...for service and sales they go above and beyond to accommodate all our needs...the entire staff from the sales dept to the service dept all work together to make sure that you are taken care of in the best way possible. We have recently leased a new BMW 328i convertible (as our 2010 lease was coming to an end), and we had Larry Brewer help us with most of the transaction. He was wonderful to work with, knowledgeable, patient, kind and thorough...we were very pleased with his excellent service. Chris Tuttle was also extremely instrumental in helping to make leasing our car an amazing and easy experience. He is incredibly generous and we can't say enough about what a difference he has made for us each time we need anything BMW. We refer to Chris as the "car God", as he makes things happen in a very effortless way..."Ask and you shall receive". We would also like to mention Victor Meola, as he has been consistently incredible and takes care of us making sure each time we need anything service related, we are completely without stress. I feel like a princess each time I bring my car in, may need a loaner or a drive somewhere, or need anything else that may come up with regard to servicing my BMW. We are thrilled to have the staff at Germain BMW to depend on and feel very blessed to continue to have this very exceptional BMW experience. Bravo! We look forward to our next visit to the showroom and service department... Sincerely and with much gratitude, Donna Bardot-Khoury More

Gary Shirgley made this the the best new car purchase experience I have ever had. He was very professional at all times and exhibited a through knowledge of the product. He made us feel like we were his experience I have ever had. He was very professional at all times and exhibited a through knowledge of the product. He made us feel like we were his only customer and gave us his undivided attention.Gary projects the impression/image of what buying a luxury car should be like More