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Germain BMW of Naples

Naples, FL

4.9
2,555 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,555 reviews

March 13, 2013

Larry Oblinger lied about what they could sell my 2008 BMW 135i for and stated it could NOT be sold as Certified Pre-Owned. To my surprise, 4 days after the trade it was advertised on internet for them t More

by michelestrusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 27, 2013 -

Germain BMW of Naples responded

We sincerely apologize for your experience with us here at Germain BMW of Naples. It is not our practice to mislead a customer regarding their trade. When our General Sales Manager was working with you regarding your trade he noted that your car was out of factory warranty and was not able to be certified by BMW. He was not aware that the warranty could be extended and we could obtain certification of this vehicle, once this was made aware to him and you contacted our dealership he did offer and paid you an additional sum of money. Once we take a vehicle in on trade it is our responsibility to bring the vehicle up to CPO standards this requires us to service the vehicle at a cost to our dealership along with paying BMW for the certification. While this process is taking place the vehicle is put online at KBB pricing plus, once the vehicle is through this process we reevaluate the pricing and put it online at a fair market price. In this case the vehicle price was significantly lower than what was originally posted. Again, we sincerely apologize and welcome any further questions regarding your experience. Best Regards, Flavio Galasso General Manager

March 12, 2013

My experience in purchasing my new BMW was excellent! From the beginning to end of the transaction everyone involved was helpful, polite, informative. My experience began with Flavio and Larry who discu More

by Sherri11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 13, 2013 -

Germain BMW of Naples responded

It was a pleasure working with you, we are pleased that everything went so smoothly. Best Regards, Flavio Galasso General Manager

March 11, 2013

Rick Camp has been my salesman for many years now. that's why I always go back to Germain. He knows what I want and when I need it. The day of turning in the leased car and going home with the new o More

by jhmcgarvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Camp
Mar 13, 2013 -

Germain BMW of Naples responded

All of us here at Germain Honda of Naples thank you for your continued business. Best Regards, Flavio Galasso General Manager

March 09, 2013

Kevin was excellent to work with. He was very patient and extremely knowledgable about his products. He was the nicest car salesman and the easiest one I have ever worked with. Thanks so much for everyt More

by Dettinw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Browne
Mar 13, 2013 -

Germain BMW of Naples responded

Thank you for your business. Please let us know if we might be of further assistance. Best Regards, Flavio Galasso General Manager

March 08, 2013

Gregory, and everyone else at Germain BMW were responsible for one of the best car purchase experiences I ever had. What's more, I purchased a very used, six year old car with almost 50K miles. More

by rdubester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2013 -

Germain BMW of Naples responded

Thank you so very much for you kind review, we all look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

March 08, 2013

IT WAS FANTASTIC, HIGH QUALITY! WE ARE SO THANKFUL, IT WAS A GREAT EXPERIENCE, ALL OF YOU GAVE US AN EXCELLENT SERVICE, SPECIALLY, DARON LYNN, STEVE HILL, PEOPLE FROM FINANCE DEPARTMENT AND SERVICE DEPAR More

by nellytta666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EXCELLENT DARON LYN, Daron Lynn
Mar 13, 2013 -

Germain BMW of Naples responded

Thank you for your business and review, please let us know if there is anything you need from us. Best Regards, Flavio Galasso General Manager

March 07, 2013

We have always been impressed with the BMW dealership. We love our SUV and had no question about getting into a new BMW when the lease was up. Mike Brin was wonderful. He brought the SUV to the house and hel More

by judiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brin
Mar 13, 2013 -

Germain BMW of Naples responded

Thank you for your review and continued business. Best Regards, Flavio Galasso General Manager

March 04, 2013

This dealership was far away from my home but they had the best prices and selection for the used BMW I was seeking. It was worth the 1 hour drive down to get such a great deal. My sales associate was sup More

by ChuckKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2013 -

Germain BMW of Naples responded

Thank you for making the drive down and allowing us the opportunity to assist you. Best Regards, Flavio Galasso General Manager

March 04, 2013

Straight to the point in pricing no games sales excellent business transaction smooth professional courteous no nonsense prompt pleasant no complaints out of state experience wonderful More

by Anthony franchi
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Mar 05, 2013 -

Germain BMW of Naples responded

Thank you for your business and your review. Best Regards, Flavio Galasso General Manager

March 03, 2013

Jason Durston is an outstanding representative. He courteous , enthusastic about his product and very knowleable concerning all aspect fo the automobile. I would recommend him to all my friends More

by wsstav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Durston
Mar 05, 2013 -

Germain BMW of Naples responded

Thank you for your business, rest assured any referral will receive the same quality service. Best Regards, Flavio Galasso General Manager

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