Germain BMW of Naples

My brother have leased from Germain BMW and were complimentary about the service they experienced! I live in NY and was visiting my family in Naples and decided to go and so car shopping. I was very complimentary about the service they experienced! I live in NY and was visiting my family in Naples and decided to go and so car shopping. I was very please with the friendly and comfortable environment. I've gone to other BMW dealers and did not have that comfort level. Ahmad was great and we will refer friends to see him at Germain BMW. More

I had another pleasant experience when visiting Germain BMW in North Naples recently... My client advisor was Larry Brewer. Larry was very helpful in answering all of my questions, explaining the particu BMW in North Naples recently... My client advisor was Larry Brewer. Larry was very helpful in answering all of my questions, explaining the particulars of the car and its functionality and remained positive throughout the transaction, even after I signed my documents and received the car, which is when you see most client advisors at car dealerships lose interest in the customer. I am a very picky customer and Larry helped me through the entire process, putting me in touch with the right people at Germain to get post closing issues taken care of. As a local Realtor in Naples, I will recommend Larry to all of my clients if and when they decide to buy a BMW Naples. More

Working with Ahmad was such a pleasure. His kindness and passion assisted us in deciding we wanted to be part of the BMW family. Great Experience !!! passion assisted us in deciding we wanted to be part of the BMW family. Great Experience !!! More

Jim is a very knowledgeable about the BMW product. He also has a vey good sales approach to the customer and does not pressure the buyer into a sale. He is the one of the reasons I come to Naples BMW for also has a vey good sales approach to the customer and does not pressure the buyer into a sale. He is the one of the reasons I come to Naples BMW for sales and service. More

Kudos to Joe Hernandez. Awesome customer cervice from Joe. He has exceeded my expectations. Joe was friendly, knowledgable, professional, and hardworking. I will definitely purchase from Joe again. Joe. He has exceeded my expectations. Joe was friendly, knowledgable, professional, and hardworking. I will definitely purchase from Joe again. More

I feel compelled to share my great experience with Ahmad Suid at Germain BMW of Naples. I was shopping for a used BMW I was impressed by Ahmad Suid's thorough presentation. In the 15 years I have been buyi Suid at Germain BMW of Naples. I was shopping for a used BMW I was impressed by Ahmad Suid's thorough presentation. In the 15 years I have been buying cars in the United States this was the most pleasant and genuine car sales person I have encountered. No high pressure and explained things and always very attentive to our car needs. I felt confident to proceed with buying the car the same day, thank you for the great experience I would highly recommend Ahmad to anyone buying a BMW. We came for the car delivery, all paperwork was waiting for us to sign, good quick and efficient transaction!! More

I found Mike to be very receptive and worked hard to find the right vehicle. I would gladly recommend other individuals to see Mike when thinking of purchasing a BMW. My overall experience was excellent. the right vehicle. I would gladly recommend other individuals to see Mike when thinking of purchasing a BMW. My overall experience was excellent. More

Easy experience buying a used car at Germain BMW. Out the door in less than 3 hours. Promised repairs were arranged and completed in a timely manner on the rear window of the convertible I bought. I be the door in less than 3 hours. Promised repairs were arranged and completed in a timely manner on the rear window of the convertible I bought. I believe the repair was done by a third party and because of the quality of the repair I am not able to give 5 stars on the quality of work. It could have been done better with less visible glue sticking out on the window. The quality of all other work (sales, communication, financing) was outstanding and would be rated a 5. Price is rated at 4 because the car was sold to me at 125% of KBB price. Considering I was buying a 10 year old car with only 37K miles on it, it is understandable but still overpriced. Both sales and financing were able to work with me to get the car I wanted for the maximum monthly financing expenses I wanted. I'm happy either way. Great experience. More

Was handed to Jim by new car sales mgr. in 2011. He is very knowledgeable and does not push! Jim is responsive to phone & email contacts. He knows the product and the customer. Very professional with h very knowledgeable and does not push! Jim is responsive to phone & email contacts. He knows the product and the customer. Very professional with high end sales. My 2012 750 was hit by visiting Brits who ran a 4 way stop. Jim was quickly available to direct tow to Supreme. He followed the car thru the repair process.Made certain car got to dealership for complete checkout before car returned to me in July. Not jim's respon. but he made sure proper attention given to major repair needs.. Jim continues to be very attentive to 750's operational and physical condition. Jim's past career activities gives him a "leg up" against sales personnel in other Naples auto dlrships! More

I was looking for a 535XI in my area in the year, price range and mileage that I could afford, unfortunately Colorado did not have any that met my criteria, so I started to expand my search, and found exac range and mileage that I could afford, unfortunately Colorado did not have any that met my criteria, so I started to expand my search, and found exactly what I was looking for at Germain BMW in Naples. I was working temporarily in Cocoa Beach and so I decided that Naples wasn't to far to go to get my car, and what the heck, driving a new/used BMW back to Colorado would be a true driving pleasure! Kevin Browne was my salesman and was very concencious and curtious over the phone and made sure everything was ready to go when I arrived. I did find that one of the functions on the drivers seat wasn't working, however, since my car was certified and came with a waranty, it wasn't a big deal to get done in Colorado. I drove over 2000 miles in 3 days and the car performed and looked as promised. I would easily buy from Germain or recommend them to a friend. More