Germain BMW of Naples

Everyone was very friendly and helpful. Larry Brewer was Everyone was very friendly and helpful. Larry Brewer was very nice and very knowledgeable. He answered all our questions plus more and never pressur Everyone was very friendly and helpful. Larry Brewer was very nice and very knowledgeable. He answered all our questions plus more and never pressured us in any way. He even told us to come back and he would go over everything with us again. I would definitely give others his name. More

The staff at the dealership are great, they took great care of me, went over everything with me on my new car. I love my car and will get my next car there. Linda Goeggle care of me, went over everything with me on my new car. I love my car and will get my next car there. Linda Goeggle More

Working with Greg was one of the best car-buying experiences I have ever had. From the moment I walked through the door inquiring about a BMW 335i, he worked with me until I was able to finalize th experiences I have ever had. From the moment I walked through the door inquiring about a BMW 335i, he worked with me until I was able to finalize the deal. His professionalism, friendliness and overall concern for what was the best deal for me meant a lot. Since purchasing the car, his follow-up has been great too. Without a doubt, if I decide to trade in my beautiful convertible, I would definitely return to Germain BMW and work with Greg. Right now, I have the car I always wanted and look forward to enjoying it on sunny days. Thank you Greg, for everything. More

From the time I first walked into Germain shopping for a used BMW, I was impressed with the cordial, professional approach that Kevin Browne demonstrated. He was very knowledgeable about the cars and was pa used BMW, I was impressed with the cordial, professional approach that Kevin Browne demonstrated. He was very knowledgeable about the cars and was particularly interested in what I wanted in a car. His concerns for my needs guided his selection of models for to try. I purchased BMW 5 from him and have been quite satisfied with his attention to assuring that my questions were answered to my satisfaction. All in all, Kevin Browne puts the customer first in his dealings and is a true professional in every sense. More

Daron was very friendly and knowledgeable. The entire dealership was accomadating and a pleasure to do business with. We will absolutely continue to be customers at Germain BMW. dealership was accomadating and a pleasure to do business with. We will absolutely continue to be customers at Germain BMW. More

My experience with Germain BMW was excellent as noted in the above survey. I initially made contact via the internet with the dealership to make initial inquiries and get the ball rolling because my occupa the above survey. I initially made contact via the internet with the dealership to make initial inquiries and get the ball rolling because my occupation requires me to be at the computers as much as possible during the day. Most of the transaction was negotiated via email and phone calls and was finalized in person within a very efficient time frame. Even test driving the vehicle was made easy for me as Michael Powell drove the vehicle to my office and left it with me for the day to test drive it and show it to my wife. The pricing turned out to be very fair and we were able to work toward a logical solution to an early lease termination needed to execute the transaction in working with Neal Collinsworth as well. Francesca was also a pleasure to work with in completing the final paperwork for the lease and did a great job explaning some of the service and other options available to me. It should be noted that this was all done within a very short time frame I gave them to get this done so I could return to work that day. Everyone involved did an excellent job getting me back to my office but yet still getting the job done. I look forward to owning BMW's from Germain in the future. More

Jason and Larry were very knowledgeable and efficient in their sales expertise. Both were respectful of my time and I was able to obtain the vehicle I wanted with no pressure. Very pleasant experience! their sales expertise. Both were respectful of my time and I was able to obtain the vehicle I wanted with no pressure. Very pleasant experience! More

Exceptional Shopping experience. Chris was great, they didn't have the car we wanted but located it while we waited and delivered in within 72 hours of us deciding to buy the car. I would highly recommen didn't have the car we wanted but located it while we waited and delivered in within 72 hours of us deciding to buy the car. I would highly recommend both Chris and Germain BMW. Great extra's offered like complimentary car washes 2 times a month. More

This was the best experience we have ever had. Larry, Neal, and Ken were great! They exceeded my expectations, and didn't push for any extras, they were very informative of the cars and the process. We l Neal, and Ken were great! They exceeded my expectations, and didn't push for any extras, they were very informative of the cars and the process. We love the car, we love the team, we will not be shopping anywhere else from now on. Management and sales team seem to work very well together, as well as the reception staff and service team. The best thing besides the car is the Customer service we receive. highly recommend Germain BMW! More

We went to the dealership in a rain storm near the end of the day. Joe walked across the lot getting wet at a time when he normally would have been leaving work, with a big smile on his face, and had no prob the day. Joe walked across the lot getting wet at a time when he normally would have been leaving work, with a big smile on his face, and had no problem talking to us about several of the cars for an hour. He took us out for a test drive, gave us good advice and looked after our whole sales experience. This dealership is first rate and Joe is a great guy to do business with ! More