Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain BMW of Naples
Naples, FL
2,483 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,483 reviews
February 13, 2024
Have been dealing with Jeremy Bongle for several years now and he never lets me down. Would recommend him and Germain BMW I'm from Cincinnati where I use Sweeney BMW but when in Naples it's Jeremy Bong now and he never lets me down. Would recommend him and Germain BMW I'm from Cincinnati where I use Sweeney BMW but when in Naples it's Jeremy Bongle. More
by Joe S
Employees Worked With
February 12, 2024
Rhoel Grey is my contact guy. He has always been courteous, his service prompt and professional. He has always been courteous, his service prompt and professional. More
by Mjj2465
Employees Worked With
February 08, 2024
Very pleased with all around service Rhoel Gray is an excellent service advisor and I appreciate his personal help in serving my cars needs. excellent service advisor and I appreciate his personal help in serving my cars needs. More
by Judybrown189
Employees Worked With
February 08, 2024
Richard Kruzel was very patient with me and my family as we finalized our decision on the right vehicle. We look forward to working with Richard and the BMW family at Germain, Naples. we finalized our decision on the right vehicle. We look forward to working with Richard and the BMW family at Germain, Naples. More
by SL
Employees Worked With
Richard Kruzel, Francesca
February 07, 2024
Upon picking up my vehicle after service, I rejected it until a better cleaning was made. I suffered a broken rear windshield and there was a lot of glass still in the passenger compartment that was not cl until a better cleaning was made. I suffered a broken rear windshield and there was a lot of glass still in the passenger compartment that was not cleaned. More
by jesusrivas
Employees Worked With
Tona
February 07, 2024
My 2022 530i needed routine service. My advisor was Mr. George Donovan. He went over everything that was done to my car and answered all my questions. He is a great advisor to work with. My advisor was Mr. George Donovan. He went over everything that was done to my car and answered all my questions. He is a great advisor to work with. Thank you, Paul DiLucca More
by Diluccapaul317
Employees Worked With
February 07, 2024
Jeremy Bongle is my service rep. He always does a super job handling my service issues. He’s timely, friendly and professional. He always does a super job handling my service issues. He’s timely, friendly and professional. More
by Emweygandt
Employees Worked With
February 06, 2024
Great attention and service. Charles Griffin, service rep, was very courteous and professional with his assistance. Charles Griffin, service rep, was very courteous and professional with his assistance. More
by Jimsry11
Employees Worked With
February 04, 2024
Went in for oil change and battery replacement. Service person‘s name was Tona Zarrelli. Service was very pricey, and more than I expected, particularly for a battery. My only criticism is that I Service person‘s name was Tona Zarrelli. Service was very pricey, and more than I expected, particularly for a battery. My only criticism is that I specifically mentioned to Tona that I wanted the tire pressure on the vehicle checked, and she assured me that was part of the program. Two days later my low tire pressure Warning light came on. I checked for any punctures, and there were none so I went to a station and added air. Really no excuse not to be checking the tire pressure, particularly when the customer specifically ask them to do that. More
by Keefer_mike
Employees Worked With
Tona Zarrelli
