Germain BMW of Naples

Mathew in Parts For about the third straight time, Mathew has been a huge help in identifying and ordering a difficult part. I went to several places, and then kicke For about the third straight time, Mathew has been a huge help in identifying and ordering a difficult part. I went to several places, and then kicked myself, of course Mathew found the ID for both parts, ordered them and had them in my hands in less than 24 hours. Parts for an E39 M5 don't just bounce around everywhere, but Mathew has simply been stellar, as have several other parts employees. Oh, I had the same experience on a 1995 M3 drivers and passenger door window regulators along with several other near obsolete parts. Time after time, these guys impress. Give them a try, tell them Dan sent you...and get what you need without fail. More

Purchase of New Car My husband and I recently purchased a new X5 from your dealership and we had the pleasure of working with Mr. Ahmad Suid. We have worked with other B My husband and I recently purchased a new X5 from your dealership and we had the pleasure of working with Mr. Ahmad Suid. We have worked with other BMW dealerships in the NY area and found Mr. Suid to be one of the best that we have dealt with so far. Mr. Suid was extremely responsive to any of our questions and always followed through on what he promised. We will definitely purchase our next BMW through your dealership thanks to the favorable experience we had this time. Best Regards, Lysa Russo Godin More

A BMW should be your next new car. After several years of debating which car to purchase, my employer finally convinced my to consider leasing a BMW. I have driven her 7 series many tim After several years of debating which car to purchase, my employer finally convinced my to consider leasing a BMW. I have driven her 7 series many times, her husbands 5 series, and a good friends 3 series. She recommended me to Jim McGinn at Germain BMW, whom she has leased cars from for many years. After she made a quick phone call to Jim, he called me immediately to schedule an appointment to talk about leasing a new car. I was greeted immediately upon arrival at the dealership by Tracy Constantini, her smile lighting up the showroom! She offered beverages and snacks and entertained me while waiting for Jim. All I can say is Jim made the experience so easy (I have never leased before) that he now has another customer for life. Or until he retires. He followed up with me to make sure I was enjoying my new 3 series, called when my tag arrived, and visited with me while I waited in service for them to install the tag and wash my car. It is so great that they offer complimentary car washes (my car is white), and always have snacks and drinks while you wait. I arrived at 3pm on a Saturday to look at cars, and drove home 2-1/2 hours later with a new one. Many, many thanks to Jim, Tracy, and the entire staff at Germain BMW for creating such an awesome experience and great environment. More

Why Peter Martin earned my business for Germain BMW Peter did a great job in earning my Business from Car Max. I recommend him to everyone. He is a great sales person in a industry of less reputable peo Peter did a great job in earning my Business from Car Max. I recommend him to everyone. He is a great sales person in a industry of less reputable people .He went above and beyond to make my experience great. I will call this salesman next time for a car It was refreshing to see a dealership that cared. More

Incredible experience After processing paperwork remotely, went to dealership to test drive and pick up car. Experience was fantastic, and fun. Never had a car buying exp After processing paperwork remotely, went to dealership to test drive and pick up car. Experience was fantastic, and fun. Never had a car buying experience so good More

Very Pleasant Experience Bob and I purchased a CPO BMW from Kevin. He was courteous and professional and went out of his way to accommodate us because we purchased it and took Bob and I purchased a CPO BMW from Kevin. He was courteous and professional and went out of his way to accommodate us because we purchased it and took it home soon after. He made the transaction enjoyable and closed the deal in a timely manner. THANK YOU VERY MUCH,KEVIN! More

New M5 Tracy is great. She gave me great advice when shopping for my new M5. She told me to be patient and be a smart shopper and you will get the deal you w Tracy is great. She gave me great advice when shopping for my new M5. She told me to be patient and be a smart shopper and you will get the deal you want. She was right! Thanks again. More

Dealer Review Max and Neal were awesome. Really enjoyed the whole experience. Can't say enough about everyone making the car buying experience stress free and fun. Max and Neal were awesome. Really enjoyed the whole experience. Can't say enough about everyone making the car buying experience stress free and fun. More

Review of Dealership / Sales Consultant I am writing this review to share my wife and I experience in the recent purchase of a New BMW X3. Since we moved to this area we have dealt with the I am writing this review to share my wife and I experience in the recent purchase of a New BMW X3. Since we moved to this area we have dealt with the dealership in Naples, Florida. This is the second BMW that I have purchased through Germain and the second time that I worked with Mike Brin,Sales Consultant. It is always a pleasure to work with Mike, I tell him what my needs are and he will take it from there. I like working with this dealership and it is always a pleasure working with this sales consultant. Mike makes the purchasing of a new vehicle almost effortless, at one time going to a dealership and buying a car was like going to the dentist, Germain and Mike have made it a pleasure. Thanks Mike and we will see you again. More

Well Done A friend who is a BMW dealer in another state let me know about an early turn in (lease) loyalty program going on. I had a free afternoon so I drove A friend who is a BMW dealer in another state let me know about an early turn in (lease) loyalty program going on. I had a free afternoon so I drove over to Germain to ask about it. Mike Brin greeted me quickly and we discussed the program. I had interest in a 4 series convertible, but discovered I'm not alone, as there is a waiting list of 5-7 months for one. Mike asked the big question "Might you be interested in anything else?" I said not really. . .and thought that would be the end of it, but Mike wasn't done. He looked out towards the lot and asked if I might be willing to take a look at a few cars. I love looking at BMWs so I agreed. He walked me right out to two 535i's that were loaner cars that had 6K miles on them. The price was significantly lower than a new comparable car, and were available for lease. I already had an amazingly low lease payment on my current 528 (long story) but the lease payment for the 2014 I was looking at was not demonstrably higher. . .for an almost brand new 2014. . .with all the bells and whistles I would want. . . in a color I really like. . . But the lease was only for 10 miles a year so again, thought we were done. . .NOPE. . .Mike quickly got permission to bump the miles to 12K a year with no change in payment. Hmmm. Looking for a catch. . .there isn't one. . .Solid deal on a solid car. SOLD. Mike did the paper work and got the car cleaned and ready the very next day. He also made some good recommendations on warranties I don't usually buy, but he made good sense so I purchased a number of additional warranties to cover tires, paint, cloth. . .with very light leather and a busy family. . .this made sense. Mike continues to add value as he is setting up an appointment to have the windows tinted on sight. All and all, a wonderful experience that continues to build loyalty even after the sale! More