Germain BMW of Naples

Another 5 Star experience with Germain I just leased my second BMW x3 from Germain with sales person Peter Martin and again, I could not be happier with the entire process. It was quick, sm I just leased my second BMW x3 from Germain with sales person Peter Martin and again, I could not be happier with the entire process. It was quick, smooth and easy. Peter found what I was looking for, took care of everything and I was in and out with my new X3 in about 30 minutes. He gave me a comprehensive demo of all the features of my new vehicle and has called and emailed me several times since to make sure I had no questions. I have never experienced a car dealership that has their act together quite like Germain and for this reason, I will be a long time customer. More

Great experience Customer Service is clearly the most important item for this dealership. Ahmad was a gentleman and had expert knowledge of the products. There was n Customer Service is clearly the most important item for this dealership. Ahmad was a gentleman and had expert knowledge of the products. There was no hard sell and they work to your budget without pushing you to spend more. Buying a car is not a quick process but they make you feel at home and supply you with food and drinks. A detailed walkthrough on handover really helps get the most out of the car from the second you start the engine. More

My Experience My husband and I have been customers of Germaine BMW for 15 years and have never been disappointed in either their superb sales or service staff. We My husband and I have been customers of Germaine BMW for 15 years and have never been disappointed in either their superb sales or service staff. We purchased my new car from Greg Bell who replaced the salesman who sold me my last car and was definitely not BMW material. He was consequently fired and Greg replaced him. He is friendly, knowledgeable and definitely management material. We r very pleased. More

Great Service / Buying Experience Glad we met Amy Biggs. She was a pleasure to work with and very knowledgeable on the X3 we purchased. I highly recommend asking for Amy if you are l Glad we met Amy Biggs. She was a pleasure to work with and very knowledgeable on the X3 we purchased. I highly recommend asking for Amy if you are looking for a BMW. More

service advisor "Chuck" and lot attendant "Te These two men are simply the most professional employee's you have and they are the reason my wife and I will return and suggest to friends and family These two men are simply the most professional employee's you have and they are the reason my wife and I will return and suggest to friends and family to allow them the opportunity to facilitate with the sales and service of their next purchase! These gentlemen know "Customer Service". More

Wonderful!!! Last week, I called Germain BMW for a quote on a 2014 X3. Greg Bell returned my call immediately and within a 30 minute period I was given the a quo Last week, I called Germain BMW for a quote on a 2014 X3. Greg Bell returned my call immediately and within a 30 minute period I was given the a quote. I was given directions from Miami to Naples where Greg Bell greeted me at the door. Everyone was friendly and professional from the moment I walked into the dealership. Greg explained the entire process, completed the paperwork quickly, and assisted me with transferring the car insurance. He went over all the car features, set my Navigation system, and connected my telephone. The over all experience was painless!!!! I've returned to Miami and bragged about the wonderful people at Germain of Naples!!! Thank you!!!! More

Evaluation I can't say enough about the wonderful customer service I received at Germain BMW. Peter Martin was very knowledgeable, personable and pleasant. Pet I can't say enough about the wonderful customer service I received at Germain BMW. Peter Martin was very knowledgeable, personable and pleasant. Peter guided me to purchase the best car for my needs and budget. Francesca was a delight. She was not only professional but made the financial aspect of this transaction seamless. Being new to Naples, they both gave me great insight as to where to reside, shop and all the great things Naples has to offer. More

Great! We had a great and easy experience working with Max & Larry. We had visited the dealership a few months ago and our house sale fell through. We came We had a great and easy experience working with Max & Larry. We had visited the dealership a few months ago and our house sale fell through. We came back as soon as we settled in the new house and was greeted and treated beautifully. It was a terrific experience, easy, calm, and well explained. Quick service too! More

Lease of 328GT We had a little misunderstanding in the beginning on pricing but it was satisfactorily resovled. In general was one of my better car buying experience We had a little misunderstanding in the beginning on pricing but it was satisfactorily resovled. In general was one of my better car buying experiences as they efficiently and fairly quickly moved through the process. I have some dings on my credit record but they were able to over come that and the finance manager was also a pleasure to work with. More

SALES/SERVICE DARON IS A QUALITY PERSON. CONSULTED WITH BILL EMERSON TO CONFIRM MY SERVICE RECORD AND LOYALTY. DARON PROVIDED EXCEPTIONAL ATTENTION TO DETAILS TO CL DARON IS A QUALITY PERSON. CONSULTED WITH BILL EMERSON TO CONFIRM MY SERVICE RECORD AND LOYALTY. DARON PROVIDED EXCEPTIONAL ATTENTION TO DETAILS TO CLOSE THE SALE. DARON MADE MY EXPERIENCE AT GERMAIN VERY SMOOTH AND MEMORABLE. I HAVE RECOMMENDED DARON AND GERMAIN TO MY CLOSE FRIENDS IN NAPLES. PURCHASED FROM DARON A BMW MODEL 750LI. MILTON M HARSHMAN More