Germain BMW of Naples

Professional Team My wife and I were introduced to KC and Germain BMW by friends who had recently purchased a car at the dealership. KC’s professionalism and attention My wife and I were introduced to KC and Germain BMW by friends who had recently purchased a car at the dealership. KC’s professionalism and attention to detail was immediately apparent as he led us through the process. I especially liked KC taking the time to introduce us to all of the Germain team who would be involved with us before and after the sale. A great car buying experience from the professional Team at Germain BMW. More

Jim is the best Jim McGinn is an awesome salesperson. He takes fantastic care of his customers at all times ...........which may not always be in his or the dealers f Jim McGinn is an awesome salesperson. He takes fantastic care of his customers at all times ...........which may not always be in his or the dealers favor. He has tremendous knowledge of the BMW product line and does an excellent job of assisting customers get the right features. He is to top salesperson for a reason, he's the best. More

Nice Experience Our most recent purchase at Germain BMW was our third one. Raquel knew that we wanted a car with many options. She was alerted to one coming in and Our most recent purchase at Germain BMW was our third one. Raquel knew that we wanted a car with many options. She was alerted to one coming in and let us know immediately. After a viewing and test drive, we knew that we wanted the car. Peter and Daron got the vehicle ready to go, and answered all our questions. All in all, a very nice, professional experience. More

New car lease We just leased our first BMW. When the process first started we weren't sure this could be an option financially that we could afford. Ken was great We just leased our first BMW. When the process first started we weren't sure this could be an option financially that we could afford. Ken was great at looking at all and any option to keep us as close to our budget as possible. In the end we got the car we wanted and at a good payment. Great service, great people. More

Best car buying experiance I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. John Guida took th I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. John Guida took the time to give me all my options and was never pushy. I ended up getting a brand-new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Germain BMW of Naples. It was worth the hour drive to get there. More

Amazing buying experience Ken was an exemplary professional throughout the whole process. He takes pride in his work and should serve as a role model to all those in his field Ken was an exemplary professional throughout the whole process. He takes pride in his work and should serve as a role model to all those in his field. All my questions were answered and I felt comfortable throughout the entire shopping process. You should definitely ask for him if you are considering a vehicle. The whole dealership was extremely friendly and hospitable. I shopped around a few different dealerships in the area and found this one to be the best in all categories. More

Naples I was unsure about trading in my car & Ken made the experience so easy. He’s super knowledgeable and helpful I highly recommend Ken and the dealershi I was unsure about trading in my car & Ken made the experience so easy. He’s super knowledgeable and helpful I highly recommend Ken and the dealership. A great experience More

Very professional and friendly staff. Jim McGinn and Natasha Chang were both excellent during the buying process. I highly recommend them. They were patient with all of our questions and h Jim McGinn and Natasha Chang were both excellent during the buying process. I highly recommend them. They were patient with all of our questions and had great suggestions. More

Great Experience We were out of town and saw an add for a BMW at Germaine dealership. We call and spoke with Ken Caraglio. He put together a fabulous deal for us! We r We were out of town and saw an add for a BMW at Germaine dealership. We call and spoke with Ken Caraglio. He put together a fabulous deal for us! We returned and went right over to Germaine. Ken had all the paperwork together answered all our questions and we left with our new car! Ken was knowledgeable, personable and a pleasure to work with. We will definitely go back to Ken when we are ready for another car. More

Excellent experience and service Couldn't ask for a better experience. Great staff, highlighted by Jim McGinn. He went above and beyond. Reviewed my current lease in Massachusetts, ed Couldn't ask for a better experience. Great staff, highlighted by Jim McGinn. He went above and beyond. Reviewed my current lease in Massachusetts, educated me on lease turn in, ordered me a new car for delivery here in Florida. Gave me the entire pros and.cons of the various models. He knows his BMW's. Personable, knowledgeable, informed and not pushy. What more can you ask! Vehicle delivery was a breeze More