Germain BMW of Naples

Wonderful service and customer service I highly recommend George Donovan in service. I have been working with him for couple years and always appreciates all he does for me. He always goes I highly recommend George Donovan in service. I have been working with him for couple years and always appreciates all he does for me. He always goes above and beyond for me as well as his other customers from what I see. He's efficient and understands that your time truly matters. I always enjoy coming into the dealership for service I am always treated with respect. I definitely recommend this dealership and to work with George Donovan when your there for service. More

Great service. Great communication. Very professional. The service was great and professional, very helpful and prompt in getting the issue fixed and my vehicle back to me. I highly recommend this dealersh The service was great and professional, very helpful and prompt in getting the issue fixed and my vehicle back to me. I highly recommend this dealership. More

Buy an x5 Great experience easy,friendly and efficient.Attended to every need and then some.Salesman was like old friend took care of any questions I had about Great experience easy,friendly and efficient.Attended to every need and then some.Salesman was like old friend took care of any questions I had about vehicle . More

Adrian provides comprehensive service Adrian provides comprehensive service and frequent updates, even noting issues that were not part of the original service ticket and offering assistan Adrian provides comprehensive service and frequent updates, even noting issues that were not part of the original service ticket and offering assistance in warranty repair coverage - great follow through and personality! More

Daron provides excellent sales support I worked with Daron to purchase my BMW sedan and he was personable, accommodating, and very approachable on follow up inquiries or requests for furthe I worked with Daron to purchase my BMW sedan and he was personable, accommodating, and very approachable on follow up inquiries or requests for further direction. He did not have any manipulative or condescending attitude that often targets a female buyer. I would not hesitate to work with him again. More

Excellent Service Throughout I never have a concern when I schedule service for either our 7 Series or X5 M at Germain BMW as they always get it right and done on time. I never have a concern when I schedule service for either our 7 Series or X5 M at Germain BMW as they always get it right and done on time. More

A truly great dealership with and excellent product Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BM Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BMW owned store in Dusseldorf,, Germany. Their success is basic business skills. Get the right people and product in a great facility and everything will work properly. I lease two BMWs and I could not be more pleased wiht the dealership. Every aspecit of interactions with staff and management has been excellent. More

Excellent Mark Destefano was top notch from beginning to end. He went out of his way to make sure we got a great deal and were completely satisfied. A hardworki Mark Destefano was top notch from beginning to end. He went out of his way to make sure we got a great deal and were completely satisfied. A hardworking, personable young man. Definitely an asset to the dealership! More

Over the top courtesy, experience, assistance, patience. Mike Brin, my salesman, from whom I leased cars previously, is the ultimate great salesman! I would work with him any day and have given his name to Mike Brin, my salesman, from whom I leased cars previously, is the ultimate great salesman! I would work with him any day and have given his name to others. Actually, we were given his name by a former BMW customer several years ago. Mike goes out of his way to "make the customer happy" and is always accommodating. Great satisfaction and experience!! Chuck Griffith, Service Dept, is another fantastic member of your team. He has helped me out several times, is most accommodating and a pleasure to work with. Everyone at BMW seems most pleasant and helpful. More

Excellent Service Daron was very accommodating and went out of his way to make this purchase easy for us. We would highly recommend him to anyone considering buying a B Daron was very accommodating and went out of his way to make this purchase easy for us. We would highly recommend him to anyone considering buying a BMW. More