Geri Lynn Nissan
Houma, LA
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GM RON WEIMER LAID HANDS ON MY 83 YEAR OLD FATHER-IN-LAW Extremely Disappointing Experience- READ BELOW On Monday, September 14, 2026, my in-laws, ages 83 and 77, went to Geri Lynn Nissan FATHER-IN-LAW Extremely Disappointing Experience- READ BELOW On Monday, September 14, 2026, my in-laws, ages 83 and 77, went to Geri Lynn Nissan without their family's knowledge. My father-in-law is hard of hearing, and my mother-in-law is being treated for dementia. After spending several hours at the dealership, and being confused and feeling pressured, they traded their 2019 Nissan Frontier and purchased a new 2026 Nissan Rogue. Once they returned home, away from the pressure and confusion of the dealership, they immediately realized they had made a mistake and could not afford the vehicle. They believed they were agreeing to a payment of $385 per month for six years, but the paperwork shows a payment of $419.91. Their previous vehicle had already been difficult for them to afford at approximately $150 per month. The next day, September 15, they returned with their son, Paul Porche, and me, Carla Porche, to respectfully ask General Manager Ron Weimer to rescind the transaction and return their Frontier. We explained their financial circumstances, my father-in-law's serious cancer diagnosis, my mother-in-law's dementia treatment, and the fact that they are already struggling financially and dealing with debt consolidation. We offered to provide documentation supporting everything we were telling him. We also explained that they have been extremely loyal Geri Lynn Nissan customers for many years and have purchased approximately 5–10 vehicles from this dealership throughout their lives. We were simply asking the dealership to help two elderly longtime customers who immediately realized they had made a financial mistake. Instead, Mr. Weimer told us the sale was binding and would not be rescinded. His response was, “They’ll have to figure this out!” We requested that their traded-in Frontier not be moved, cleaned, touched, or sold. We also asked to speak directly with owner Geri Lynn LeBlanc. When she arrived, she was dismissive and told us to leave or she would call the police. I explained how betrayed we felt by the way longtime elderly customers were being treated. I questioned whether it was good business practice to allow an almost 83-year-old man to finance a vehicle for six years and questioned how his wife, who is being treated for dementia, was allowed to cosign. Ms. LeBlanc stated that they do not discriminate based on age. She also suggested that my in-laws were upset because of their children. My father-in-law immediately corrected her and said, “No, we made a mistake, I want to undo this.” As we gathered our belongings, General Sales Manager Justin LeJeune approached us and stated that we “weren’t leaving fast enough.” While we were making sure my in-laws had all of their belongings, General Manager Ron Weimer grabbed my 83-year-old father-in-law by the forearm in an attempt to move him toward the doors. I immediately told him not to touch my father-in-law because we were concerned he could fall. After leaving, I contacted the Terrebonne Parish Sheriff's Office. Cpl. A. Miller and Deputy Deroche responded and took a report regarding the incident. A case number was assigned, and we were later advised that surveillance video had been recovered and was part of the evidence. We are still considering pressing charges. This experience was incredibly disappointing. We came to Geri Lynn Nissan asking for compassion and assistance for two elderly, longtime customers who acknowledged their mistake immediately. Instead, we felt dismissed, pressured, and treated without the respect we believe longtime customers deserve. My father-in-law's request remains simple: return his 2019 Nissan Frontier and rescind the purchase of the 2026 Nissan Rogue. More
Sold me a 2026 Frontier Pro X and now refuses service on vibration and idling. Pulled a tactic saying I cursed someone's name not the person but their name. This is a tactic used to refuse service. My vehic vibration and idling. Pulled a tactic saying I cursed someone's name not the person but their name. This is a tactic used to refuse service. My vehicle vibrated from day one. They had nissan engineer ride in vehicle. I have it all on dash cam. They didn't even get to the speed where its felt and are saying its normal vehicle operation. And now refuse to service my vehicle any further. Beware I'm not the only person they pulled this stunt on. More
Long wait time, upselling on services and products. Employees in service bay walking around scrolling on their phones...apathetic in general. Employees in service bay walking around scrolling on their phones...apathetic in general. More
As a first time car buyer, the people here were understanding and took their time to explain things to me. Especially Larry, who was patient and explained the features on the vehicle I wanted. understanding and took their time to explain things to me. Especially Larry, who was patient and explained the features on the vehicle I wanted. More
Gerald Olivier is my go to salesman. He is kind and knowledgeable. Any time I’m planning to buy a car he is the person I want helping me. Highly recommend. 10 out of 10. He is kind and knowledgeable. Any time I’m planning to buy a car he is the person I want helping me. Highly recommend. 10 out of 10. More
