Gerald Toyota of Matteson

Corrupt, dishonest, deceitful, no character/integrity, lacking transparency, tendency to fraudulent in delivery of services. lacking transparency, tendency to fraudulent in delivery of services. More

Bought a used car from them. Not a Toyota or a certified. But two weeks after driving it off the lot started the day with a dead battery. Ok it was the original battery. Repl Not a Toyota or a certified. But two weeks after driving it off the lot started the day with a dead battery. Ok it was the original battery. Replaced the battery. Two weeks later dead car. A couple days after that dead car again. They won’t stand behind it. Very disappointed to drive a 25k car off the lot and it has such a major problem! More

I have purchased several vehicles and always I deal with MIKE SMILEY General Manger he made it very easy to buy another toyota because that is the only kind of cars I will drive I recommend this dealership MIKE SMILEY General Manger he made it very easy to buy another toyota because that is the only kind of cars I will drive I recommend this dealership they are great they are serious about customer service ( I understand that some people are very hard to please) if like TOYOTA this where you should buy More

They were wanting to mark up the vehicle 10% on top of the MSRP that was ridiculous I’ve never dealt with a car dealership that would do anything like that the MSRP is supposed to be the highest price tha the MSRP that was ridiculous I’ve never dealt with a car dealership that would do anything like that the MSRP is supposed to be the highest price that they suggest and you’re supposed to be able to go down from that price not up More

Traded a GM lease in for a Toyota lease and they have not paid the Gm lease off yet and it is showing on my credit report that I have missed 2 months of auto payments that has impacted my credit report negat paid the Gm lease off yet and it is showing on my credit report that I have missed 2 months of auto payments that has impacted my credit report negative 75 points. And they know of this and do nothing. Will not buy or lease or recommend this dealership to anyone. Every time I call I get the run around More

This was probably the best and easiest car buying experience! Raul was fantastic, diligent, and super helpful the entire time! He kept me in the loop of the deal the entire time! Ferris, one of the m experience! Raul was fantastic, diligent, and super helpful the entire time! He kept me in the loop of the deal the entire time! Ferris, one of the managers, was also super helpful from the beginning. Very straight forward right off the bat, and thats what i like! Even Joe, the finance guy gave me his personal cell phone number to help out with anything he can! You guys are the absolute best, definitely my go-to in the future! I hope to be back with Gerald for my next purchase! More

I worked with Eddie, truly a go getter! He will do whatever he can to get you the deal you need. It was about a month or two process, he located the perfect car, and the service was exceptional! Will whatever he can to get you the deal you need. It was about a month or two process, he located the perfect car, and the service was exceptional! Will recommend him to anyone who will listen! More

We bought a Tacoma with the extra paint and seat protection. From day one we got the run around. Didn’t have the warranty company come to spray what they were supposed to, instead have they had the protection. From day one we got the run around. Didn’t have the warranty company come to spray what they were supposed to, instead have they had the service department do a lesser product without the warranty we paid for. When questioned about it they supposedly have the protector company come and do it and said they registered it. Go back for a stain on our seat to find out it still hasn’t happened. They act like they are doing us a favor when all the did was take our money and not provided the warranty and product that was purchased. More

The entire car buying process was made smooth. Didn’t take too long and wasn’t sneaky with anything at all. Helped me get a great rate on a new car and the salesman E was the best I had in a while. take too long and wasn’t sneaky with anything at all. Helped me get a great rate on a new car and the salesman E was the best I had in a while. More

As a first time buyer, it was a great experience i got exactly what i wanted. Our sales person eddie easha really friendly and helpful, ask for him when you go to this dealership. exactly what i wanted. Our sales person eddie easha really friendly and helpful, ask for him when you go to this dealership. More