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Gerald Toyota of Matteson

Matteson, IL

4.1
78 Reviews

5540 Auto Court

Matteson, IL

60443

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Showing 78 reviews

October 09, 2024

Ive purchased 2 new Toyota Camry s from Northside Toyota. today I purchased my 3d Toyota Camry from Gerald Toyota of Matteson I had a great buying experience unlike the previous dealership I would highly rec More

by jgjg7700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Hyatt and the most pleasant experience with finance
Oct 10, 2024 -

Gerald Toyota of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Gerald Toyota of Matteson was so positive, especially after purchasing your third Toyota Camry. Your recommendation means a lot to us, and we truly appreciate your trust in our dealership. We look forward to assisting you again in the future, and thanks for sharing your experience with family and friends! Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

September 07, 2024

Had an amazing experience at **Gerald Toyota in Matteson**! The facility was spotless, and the team was incredibly friendly and welcoming. Special shoutout to **Sales Manager Manar**, who truly wen More

by John S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manar Taher
Sep 10, 2024 -

Gerald Toyota of Matteson responded

Thank you so much for your wonderful review! We're thrilled to hear you had an amazing experience at Gerald Toyota of Matteson. It’s great to know that our team, especially Manar, provided you with such personalized service. We hope you enjoy your new Corolla Cross! Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

August 02, 2024

Great customer service and respect for customers. I will tell my friends and family about him More

by Lightofhope365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ferris Spikenner, edgard lopez, steve smith
Aug 02, 2024 -

Gerald Toyota of Matteson responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with us at Gerald Toyota of Matteson. We truly appreciate your support and willingness to share your experience with friends and family. We look forward to seeing you again soon! Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

February 22, 2024

Friendly personable and professional. I was very comfortable and plan to purchase from that dealership. More

by Desire2568
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
raul negron
Feb 26, 2024 -

Gerald Toyota of Matteson responded

Thank you so much for taking time out of your day to share your experience with everyone, Desire. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

November 04, 2023

No one has emailed me the title of my new car after days from buying it. I was supposed to start work and have been delayed for a week because of this. Very disappointed right now. More

by sinaylli
Finance Experience
Recommend Dealer
Yes
Employees Worked With
eddie easha
August 08, 2023

Iran was a wonderful most helpful sales woman. Iran worked hard to find what I was looking for. I would highly recommend Iran at Gerald Toyota of Matteson. More

by Colleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iran Portillo , Manar Taher
Aug 10, 2023 -

Gerald Toyota of Matteson responded

Thank you so much for this lovely review, Collen! I feel so grateful that you chose to come to our dealership. It's wonderful to hear Iran and our team were helpful during your visit and that you love your new ride. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

July 29, 2023

Great product great customer service only car dealer I will ever trust and I will only buy cars from More

by Aa7121962$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smiley, Manar Taher, mohammad zidan, Ferris Spikener, joe khalil, brennen geers
Aug 01, 2023 -

Gerald Toyota of Matteson responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any questions. Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

July 12, 2023

Corrupt, dishonest, deceitful, no character/integrity, lacking transparency, tendency to fraudulent in delivery of services. More

by Matt
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
ted smith
Jul 14, 2023 -

Gerald Toyota of Matteson responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further so I will be contacting you shortly to discuss your experience. Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

Jul 14, 2023 -

Matt responded

I will not be a returning customer!

Jul 15, 2023 -

Gerald Toyota of Matteson responded

Hi Matt, this is Mike Smiley General Manager please reach out to me to discuss your experience here at Gerald Toyota my cell # is 773-580-8009, and I want to personally thank you for taking time to share your experiences here.

December 30, 2022

Bought a used car from them. Not a Toyota or a certified. But two weeks after driving it off the lot started the day with a dead battery. Ok it was the original battery. Repl More

by selixd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Jan 04, 2023 -

Gerald Toyota of Matteson responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

July 26, 2022

I have purchased several vehicles and always I deal with MIKE SMILEY General Manger he made it very easy to buy another toyota because that is the only kind of cars I will drive I recommend this dealership More

by Aa7121962$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike smiley and car salesman Brennan, DAS Reputation Management
Jul 28, 2022 -

Gerald Toyota of Matteson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Smiley General Manager Gerald Toyota of Matteson

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