Gerald Subaru of North Aurora

2012 Subaru Outback Service Just love going to Gerald Subaru of North Aurora. Convenient service availability, wonderful staff, & comfortable waiting area. Not to mention the c Just love going to Gerald Subaru of North Aurora. Convenient service availability, wonderful staff, & comfortable waiting area. Not to mention the capable service advisors & technicians. If I could award a 10 star rating, I would do so. More

Have returned here 10 years running! I am pleased to see them taking mask wearing seriously, even tho' the check-in people must be miserably hot. Comfortable waiting room, all work compl I am pleased to see them taking mask wearing seriously, even tho' the check-in people must be miserably hot. Comfortable waiting room, all work completed in time frame provided. More

The place looked clean and sanitary. It made us feel safe and protected. The staff were excellent! They worked very hard to meet our budget. Thanks again Denzel and Sean. and protected. The staff were excellent! They worked very hard to meet our budget. Thanks again Denzel and Sean. More

Buying a car was actually enjoyable We just bought our new 2020 Subaru Crosstrek from Gerald Subaru North Aurora. It was hands down the best car buying experience I have ever had. From We just bought our new 2020 Subaru Crosstrek from Gerald Subaru North Aurora. It was hands down the best car buying experience I have ever had. From the no pressure approach to upfront internet pricing, to respecting my decision to use my own financing, all the way to completing the deal, I have ZERO complaints. We came in to look at a car after confirming an internet price with Meghan. From there, the can sold itself but Kenny knew everything we needed to learn about Subaru. We left that evening with NO pressure as Kenny and Sean knew were deciding on the finances portion of it. We keep in touch via email and text with Kenny and Peter the next day. Once we worked out the financing, we were able to place our deposit over the phone with Tasha. We ended up needing to pick a different car out and she found us exactly what we wanted at a fair price!! She was upfront and honest about our options and very respectful of our choices. I appreciated her for that! Peter was able to get the bill of sale to us and follow up with the rest of the details. Finally we came in and Kenny finished up our paperwork and offered us some additional options at reasonable prices with once again no pressure. We completed our paperwork with Kevin. The whole process was painless. The end paperwork was done in less than an hour. I can honestly say, we will be back to get our next car from here. More

My car buying experience with Gerald Subaru north Aurora was absolutely phenomenal! Adam Krupa was an outstanding sales man, he went above and beyond to find me a vehicle that met my needs and stayed within was absolutely phenomenal! Adam Krupa was an outstanding sales man, he went above and beyond to find me a vehicle that met my needs and stayed within my budget. His sales manager jay was also a great guy who was more then happy to help me out. I got the impression that everyone there genuinely cared about there customers, I was never forced or pressured into anything. More

Great Experience! Keep up the good work! Professional and very friendly staff. Darell listened to our needs for a car and delivered exactly what we wanted at a great price! This is the seco Professional and very friendly staff. Darell listened to our needs for a car and delivered exactly what we wanted at a great price! This is the second vehicle we purchased at Gerald Subaru in North Aurora and both experiences were amazing. More

prepared for our appts, helpful during & after the sale Staff was helpful & available before & after the sale! Negotiations were easy & very accommodating. A pleasure to work with. We're older & there was a Staff was helpful & available before & after the sale! Negotiations were easy & very accommodating. A pleasure to work with. We're older & there was a lot of programming & features that required learning. Jon's willingness to help us work thru all the digital setup aspects of the vehicle was much appreciated! More

I negotiated with Scott Wolf the night before I purchased the car. My salesman Faruq Solebo had the car ready for me when I arrived the next day. the car. My salesman Faruq Solebo had the car ready for me when I arrived the next day. More

Easy, fast and better than most I have had at other dealers Everyone was pleasant and very helpful. Given the current times they went out of there way to assure our safety as well as provide what we were lookin Everyone was pleasant and very helpful. Given the current times they went out of there way to assure our safety as well as provide what we were looking for in a vehicle. More

Rear spring replacement Car had to come in for rear coil spring replacement. I arrived an hour and a half earlier than I anticipated but the loaner vehicle was ready. I left Car had to come in for rear coil spring replacement. I arrived an hour and a half earlier than I anticipated but the loaner vehicle was ready. I left the car, and returned after being called later in the day. All went smoothly and the recall work was thoroughly explained. I have had all of the car's service work done here and am very happy with the service. More