Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gerald Nissan of North Aurora
North Aurora, IL
213 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 213 reviews
October 19, 2019
Efficient and professional They quickly and accurately resolved an issue with a noise, which turned out to be important. I like the new car status report. The earned my trust t They quickly and accurately resolved an issue with a noise, which turned out to be important. I like the new car status report. The earned my trust throughout the years. More
by Bpascal
Employees Worked With
Terry Nabors
October 09, 2019
Red carpet treatment all the way i salute the entire team but especially Jon Smith and Alexander True making it happen..thank you so much. but especially Jon Smith and Alexander True making it happen..thank you so much. More
by Duchess
Employees Worked With
Jon Smith sales, Alexander True
August 01, 2019
The Best Dealership For vehicle purchases or service you can't beat Gerald Nissan of North Aurora! Chris Taylor sold a Nissan Sentra to me and the customer service was si For vehicle purchases or service you can't beat Gerald Nissan of North Aurora! Chris Taylor sold a Nissan Sentra to me and the customer service was simply outstanding!! I plan to upgrade at this dealership in the very near future. More
by Ladyg
Employees Worked With
Terry Nabors, Chris Taylor
September 17, 2018
Great Experience Jose is a great guy. Everyone at the Facility is very nice and not pushy. I would highly recommend working with Jose and purchasing through Gerald Nor Jose is a great guy. Everyone at the Facility is very nice and not pushy. I would highly recommend working with Jose and purchasing through Gerald North Aurora. More
by ryan.sandrik
Employees Worked With
Jose Valdovinos, Jason Mikel
February 04, 2018
We appreciate Jason Mikel We are pleased to say that we’re pretty new to this dealership and have been happy with Jason and his performance and helpful ways. Also, Sunny has b We are pleased to say that we’re pretty new to this dealership and have been happy with Jason and his performance and helpful ways. Also, Sunny has been a tremendous help in various situations that we needed help with. We highly recommend this place. No matter what the situation they always seem to take care of their customers! Peter & Lisa More
by Peter
Employees Worked With
Sunny Phettongsy, Jason Mikel
October 20, 2017
Excellent Service no long waiting time I remember having an issue with the service light on my vehicle. He was so nice and assured me that he would take care of it. I came in and was out I remember having an issue with the service light on my vehicle. He was so nice and assured me that he would take care of it. I came in and was out within 5 minutes. More
by murango
Employees Worked With
Terry Nabors
August 23, 2017
Okay experience The experience was okay. The people were nice. However, it was a little difficult getting in contact with Alex. They also handled my complaints very w The experience was okay. The people were nice. However, it was a little difficult getting in contact with Alex. They also handled my complaints very well. More
by Cornelia17
Employees Worked With
Sunny Phettongsy
June 21, 2017
Great experience I wanna give a special thanks to Cisco and Jacob for helping me find a car that fits my budget and something I would have fun driving and I'm a very p I wanna give a special thanks to Cisco and Jacob for helping me find a car that fits my budget and something I would have fun driving and I'm a very picky person about my cars. And they helped me every step of the way and then some! They really go outta there way to make sure your happy! I would seriously recommend them to my friends and family no doubt! More
by Jettaguy719
Employees Worked With
Jacob , Cisco Conde
June 06, 2017
Very pushy, unprofessional, disrespectful Management very unprofessional, disrespectful, not courteous to ones situation. I was treated as if I did not matter to the company. Have been going h Management very unprofessional, disrespectful, not courteous to ones situation. I was treated as if I did not matter to the company. Have been going here for a couple years now, and it seems their respect and professional were chucked out the window. No care given. I will not go back every again More
by Tina O.
Employees Worked With
Terry Nabors
April 29, 2017
Best car buying experience ever! I worked with Karim and Linda to purchase my Altima and was completely astounded at the high level of service the gave me. My wife and I were touched I worked with Karim and Linda to purchase my Altima and was completely astounded at the high level of service the gave me. My wife and I were touched by their consideration and competence in getting us exactly the car we wanted at a great price. I highly recommend them to anyone who wants a uniquely positive experience in purchasing a car. More
by Bruce
Employees Worked With
Karim Helmy, Linda Abdel
