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Gerald Nissan of North Aurora

North Aurora, IL

4.4
215 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 215 reviews

April 25, 2020

Very good 2020 purchase experience with Nate B (sales) and Alexander T (finance). Their explanations were both to the point and thorough. Also in this era of coronavirus, the entire dealership was close More

by Rick Z
Recommend Dealer
Yes
Employees Worked With
Nate Berg, Sales, Terry Nabors, Alexander True
November 17, 2019

This would not be a dealership I would ever give repeat business to or recommend. I was not given a fair trade value for my used vehicle, as they shuffled numbers around to finance my new vehicle. They are More

by Business
Recommend Dealer
No
Employees Worked With
Jacob Lindholm, Jason Mikel
October 19, 2019

Efficient and professional They quickly and accurately resolved an issue with a noise, which turned out to be important. I like the new car status report. The earned my trust t More

by Bpascal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Nabors
October 09, 2019

Red carpet treatment all the way i salute the entire team but especially Jon Smith and Alexander True making it happen..thank you so much. More

by Duchess
Recommend Dealer
Yes
Employees Worked With
Jon Smith sales, Alexander True
August 01, 2019

The Best Dealership For vehicle purchases or service you can't beat Gerald Nissan of North Aurora! Chris Taylor sold a Nissan Sentra to me and the customer service was si More

by Ladyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Nabors, Chris Taylor
September 17, 2018

Great Experience Jose is a great guy. Everyone at the Facility is very nice and not pushy. I would highly recommend working with Jose and purchasing through Gerald Nor More

by ryan.sandrik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos, Jason Mikel
February 04, 2018

We appreciate Jason Mikel We are pleased to say that we’re pretty new to this dealership and have been happy with Jason and his performance and helpful ways. Also, Sunny has b More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Phettongsy, Jason Mikel
Feb 08, 2018 -

Gerald Nissan of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kevin Pang - General Manager - kpang@geraldauto.com

October 20, 2017

Excellent Service no long waiting time I remember having an issue with the service light on my vehicle. He was so nice and assured me that he would take care of it. I came in and was out More

by murango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Nabors
Oct 22, 2017 -

Gerald Nissan of North Aurora responded

Thank you for your wonderful feedback. At Gerald Nissan, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Christopher Brischetto, Service Manager, cbrischetto@geraldauto.com

August 23, 2017

Okay experience The experience was okay. The people were nice. However, it was a little difficult getting in contact with Alex. They also handled my complaints very w More

by Cornelia17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Phettongsy
Sep 05, 2017 -

Gerald Nissan of North Aurora responded

Cornelia, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Thanks for your business, and we hope to see you again! Sincerely, Kevin Pang - General Manager - kpang@geraldauto.com

June 21, 2017

Great experience I wanna give a special thanks to Cisco and Jacob for helping me find a car that fits my budget and something I would have fun driving and I'm a very p More

by Jettaguy719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob , Cisco Conde
Jun 22, 2017 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to share your thoughts with us. Congratulations on your new car! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I’ll be sure to pass along this great feedback on to Cisco and Jacob, and we look forward to seeing you again! Sincerely, Kevin Pang - General Manager - kpang@geraldauto.com

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