Back

Gerald Nissan of North Aurora

North Aurora, IL

4.5
213 Reviews

213 Hansen Blvd

North Aurora, IL

60542

Directions

By Type

Showing 213 reviews

April 10, 2021

Isaac was very professional and was amazing to work with. Manager at the dealership was also amazing! Thank you Gerald!! We will continue to visit Gerald for the amazing service! More

by Mannyhasan2157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Arturo
Apr 14, 2021 -

Gerald Nissan of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

February 13, 2021

Was very pleased with Kenneth Mark Foster our salesperson. Overall a wonderful experience so glad we chose Gerald Nissan. we will definitely recommend Gerald Nissan. More

by janetnitz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Mark Foster, Jason Mikel
Feb 18, 2021 -

Gerald Nissan of North Aurora responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

December 07, 2020

I am a very unsatisfied customer! Am very unhappy and I know I let my guard down since they are great talkers... they got me! More

by Lucerox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Valdovinos, Terry Nabors, Dan Conro, Jason Mikel
Dec 10, 2020 -

Gerald Nissan of North Aurora responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

October 28, 2020

My family and I had a great experience thanks to Jose Valdovinos! He listen to our needs and made sure we were satisfied! also he was great with our kids! More

by Gustavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mikel, Jose Valdovinos
Oct 30, 2020 -

Gerald Nissan of North Aurora responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

September 25, 2020

We have bought several cars from this dealership over the years. Nothing but great sales experience and service. Just purchased 2 cars last night with Kenneth Foster. Great guy. Definitely go back to him More

by Leber5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
Sep 29, 2020 -

Gerald Nissan of North Aurora responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kenneth was there to provide you with such exceptional service! Thank you again and congratulations on your new cars. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

September 19, 2020

BUYERS BEWARE!!!!!! JOSE VALDOVINOSWE BOUGHT A CAR AND BUYERS BEWARE!!!!!! JOSE VALDOVINOS WE BOUGHT A CAR AND TWO WEEKS LATER THEY CALLED US TO BRING THE CAR BACK THAT THEY COULDN’T GET THE FINANCING More

by Jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samuel Guzzino, Sean Kastrati, Chris Rafalski
August 19, 2020

Great service - no pressure! Mo was a pleasure working with and was genuinely interested in getting me in the right car fo me. Highly recommended More

by Crottyp0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mohmud
June 29, 2020

Just wanted to thank Mr. George Babbitt for his professional help and kindness! We were truly helped with our repair service !Shirley and Bernard Walat Thank you !! More

by blw10625
Recommend Dealer
Yes
Employees Worked With
George Babbitt
April 25, 2020

Very good 2020 purchase experience with Nate B (sales) and Alexander T (finance). Their explanations were both to the point and thorough. Also in this era of coronavirus, the entire dealership was close More

by Rick Z
Recommend Dealer
Yes
Employees Worked With
Nate Berg, Sales, Terry Nabors, Alexander True
November 17, 2019

This would not be a dealership I would ever give repeat business to or recommend. I was not given a fair trade value for my used vehicle, as they shuffled numbers around to finance my new vehicle. They are More

by Business
Recommend Dealer
No
Employees Worked With
Jacob Lindholm, Jason Mikel
...
6
...