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Gerald Nissan of North Aurora

North Aurora, IL

4.5
213 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 213 reviews

August 01, 2021

Nate B was awesome! I told him what I wanted, and he walked the lots to find what would fit my requirements. Once we found the perfect vehicle, it was pretty much the typical dealership stuff. I would h More

by Teri D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Berg
Aug 04, 2021 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

July 27, 2021

I had the pleasure of working with Randy, I told him what I wanted when I walked in to meet him. And he worked to get what I asked for. More

by Angel79c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harloe, Jason Mikel
Jul 30, 2021 -

Gerald Nissan of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

July 08, 2021

I have worked with Jose over the years. Very professional and honest. I highly recommend Gerald dealerships as well as Jose valdovinos for any future needs. More

by Scott Keller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Jul 13, 2021 -

Gerald Nissan of North Aurora responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

July 03, 2021

Terrible service and non stop mistakes. We went to lease a car and they had us do a test drive. Mug mod was a con man from the start. After agreeing to the price that was much different than the over $600 a More

by Zachattack631
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Muhmod
Jul 12, 2021 -

Gerald Nissan of North Aurora responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 28, 2021

Jose V. Was wonderful and I would highly recommend him to anyone looking to lease or buy. More

by Depaulgrad523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Jul 01, 2021 -

Gerald Nissan of North Aurora responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

June 27, 2021

It’s clean and comfortable! It also has stuff to keep kids busy More

by Dulrich01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth forster
Jun 30, 2021 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

June 18, 2021

Kenneth Foster was very patient and a pleasure to do business with especially when I wasn’t planning on purchasing a car. I will definitely refer him to friends and family! Thanks Ken!!! More

by gina422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
Jun 23, 2021 -

Gerald Nissan of North Aurora responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

June 15, 2021

Ken was wonderful to work with! Would definitely recommend visiting and seeing him! Everyone was very pleasant and I did not feel pressured or rushed. Great buying experience! More

by DaniVic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
Jun 21, 2021 -

Gerald Nissan of North Aurora responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

May 19, 2021

We had a great experience! We came in and we’re greeted right away. Told Kenneth Foster what we were interested in. He immediately took us around, answered all of our questions and had the best demeanon. H More

by Mnash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
May 20, 2021 -

Gerald Nissan of North Aurora responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Nissan of North Aurora. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

May 10, 2021

JOSE VALDOVINOS, He took my downpayment of $3,500. He ran my credit and I had good credit. He never gave me my drivers license and social security card back the first visit. I test drove a few cars without m More

by Bonnie W.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Valdovinos, Thomas Mobley
May 20, 2021 -

Gerald Nissan of North Aurora responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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