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Gerald Nissan of North Aurora

North Aurora, IL

Overview
Reviews
Vehicles
4.5
213 Reviews
Call Dealership (630) 907-0800

213 Hansen Blvd

North Aurora, IL

60542

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Showing 213 reviews

March 06, 2024

Very good and helpful as well. Jose Valdovinos I recommend him when you are here. More

by og99346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos, Tamer Shams, Ahmad Hussein
Report | Print
Mar 11, 2024 -

Gerald Nissan of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

March 02, 2024

Jose V. Was absolutely amazing today. I had been getting the run around with Chevy for months so I decided to come check out some Altimas. Jose took fantasti More

by Krystajoan83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Report | Print
Mar 06, 2024 -

Gerald Nissan of North Aurora responded

Congratulations on your recent purchase! At Gerald Nissan of North Aurora, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. I hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

February 26, 2024

Always Have came to Nissan of North Aurora! Will always come to Jose Valdovinos! Very Good At explaining Every Question i have Very Nice! Recommend Him 10000 Times ! He always makes sure we More

by Brenda Aguirre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Report | Print
Feb 29, 2024 -

Gerald Nissan of North Aurora responded

Thank you for this amazing review! We really appreciate your business, Brenda. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

December 30, 2023

My family and I always buy all of our vehicles from Jose Valdovinos! He is the best. I only trust him. More

by Carolinaballines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos, Luke Smiley
Report | Print
Jan 04, 2024 -

Gerald Nissan of North Aurora responded

Carolina, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

December 23, 2023

The entire staff at Gerald Nissan were fantastic! They made what could be a stressful and challenging decision (buying a car) so easy. They made me feel right at home and took their time explaining More

by Tonylamjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo EL Touny and Mike Ruffolo , Tamer Shams
Report | Print
Dec 28, 2023 -

Gerald Nissan of North Aurora responded

Tony, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

December 01, 2023

This team led by Jose V. Was amazing to work with and helped me find the right car for me. No pressure and the whole thing was quick and easy. More

by mosd76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Report | Print
Dec 05, 2023 -

Gerald Nissan of North Aurora responded

Thank you so much for visiting us and for leaving such great feedback. I am so happy Jose and our team could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

November 17, 2023

The next day after my purchase the car had electrical issues and sat in the shop for 2 months. They tried to sell me a different car but changed the terms, so I refused. Next thing I know I'm getting c More

by c_reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luke Smiley
Report | Print
November 02, 2023

We purchased our first Nissan 2 years ago from Gerald, it was a great decision. We love the service department and will only have our Pathfinder serviced here. The service team is great and we truly appreci More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamer Shams, Linda Abdel, Ahmad Hussein, Luke Smiley
Report | Print
Nov 06, 2023 -

Gerald Nissan of North Aurora responded

Lisa, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

September 26, 2023

Jose was a phenomenal salesman. He was very informative,knowledgeable and has a great personality!! More

by d.nabors11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Report | Print
Sep 29, 2023 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to write this review. I am pleased to hear that Jose was able to provide an efficient and overall positive experience. Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

August 09, 2023

Thank you Luke for all your help , support and Paul Gawel they went above , beyond and they change my experience. Wasn’t that great before but definitely they represent not only their company but they’ More

by Beatriz Offen
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Gawel , Luke Smiley
Report | Print
Aug 11, 2023 -

Gerald Nissan of North Aurora responded

Beatriz, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and I am thrilled to know Luke and Paul went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Tamer Shams General Manager tshams@geraldauto.com Gerald Nissan of North Aurora

Aug 15, 2023 -

Beatriz Offen responded

You will see me all the time when I’m buying my cars in your location I have the most amassing grown-up sales person the you have . Luke again he deserve in award for his patience and dedication. God bless you!. Something they need improvement Please check the group of mean girls the you have in your Dealership. They need to stop gossip about the customer in front of the customer in this case me . And they need to apologize when they make a mistake They need to be careful who does come through Nissan doors. your dealer is amazing, you only need to remaining them the reason why you are number one is because of the customers, and the customer service. Thank you.

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