Gerald Nissan of North Aurora
North Aurora, IL
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Gerald Nissan was able to find me a viable option for a new vehicle even though it was not the vehicle that I was looking for. The staff was very friendly and helpful. new vehicle even though it was not the vehicle that I was looking for. The staff was very friendly and helpful. More
We came into the dealership undecisive, but pretty much set on another car. Ahmed gave us clear options with the price required in order to procure the car immediately. He knew the details on all of the ca set on another car. Ahmed gave us clear options with the price required in order to procure the car immediately. He knew the details on all of the cars he showed us and knew the safety records of each. He came in on his day off to show us the car one additional time before we purchased it. Thanks Ahmed! More
I was quite impressed with this dealership. The owner came outside when I arrived, introduced himself, shook my hand and promised to work with me in getting what I wanted. The dealership was very clean a came outside when I arrived, introduced himself, shook my hand and promised to work with me in getting what I wanted. The dealership was very clean and professionally run. My salesperson didn't try to persuade me to buy the most expensive car but listened to what I wanted and presented the best options for me. The followup has been exemplary as well. I have received numerous calls to make sure I didn't have any questions and that there were no problems with my new car. More
When I came to your dealership I was not even sure if I would be able to get financed. I explained that to Jason and the first thing he had me do was complete the credit application to see what he could do would be able to get financed. I explained that to Jason and the first thing he had me do was complete the credit application to see what he could do for me. I knew he was taking a chance on me because my credit was less than perfect. He treated me with kindness and respect and did not make me feel like I was wasting his time. We looked at the cars that I was able to finance and fell in love with the Murano. We took it for a test drive and I knew that was the car that I wanted. He came back with a great price and then I spoke with the finance manager and got the paperwork started. Jason made sure the care was washed for me while the paperwork was being done. It is always the paperwork that takes the longest and by now it was all ready late. We were there till after 10:30 pm and never once did I feel like I was being rushed. Because it was late Jason made sure we set up a time for the next day for me to come back in so he could go over all the features on the car. I came back the next day and he took the time to show me all the features and even synced my phone to the car for me. He also told me about the free car washes and when the best time was to come in. I also received an email on how to register my car so I will know my my car needs to be serviced. Thank you for making this an enjoyable purchase More
The first person we met was Jason Mikel. He was very quick to wait on us, very nice to talk to, and went over and beyond to satisfy our needs. I would refer him to any one of my friends or relatives. Th quick to wait on us, very nice to talk to, and went over and beyond to satisfy our needs. I would refer him to any one of my friends or relatives. The experience that we had at this dealership was awsome! Management, finance, and sales. I will be going back for my next car purchase. More
It was nice to have met Mr. Ali who also happened to lease/own a Sentra at present. He was very insightful of the product he was selling. He seemed very caring and made the best sell possible with the r lease/own a Sentra at present. He was very insightful of the product he was selling. He seemed very caring and made the best sell possible with the rest of the Gerald Nissan team. I would recommend him to anyone looking for a Nissan as a future car. More
I had a great experience buying my used Muranco from Gerald Nissan. i found what i was looking smoothly. The salesman (Ahmad Awad) was gate, he was very helpful and supportive to select the right car, a Gerald Nissan. i found what i was looking smoothly. The salesman (Ahmad Awad) was gate, he was very helpful and supportive to select the right car, also the sales manager (Yasse Fahmy)was. They answered all my questions and made sure I was completely satisfied. Definitely i would highly recommend Gerald Nissan :) More
I shopped around several dealerships looking for the right car. Jason was very patient with the whole process and wasn't pushy at all. He explained all about the car showing me different features and ex right car. Jason was very patient with the whole process and wasn't pushy at all. He explained all about the car showing me different features and explaining everything clearly. The price negotiation was painless and I didn't feel uncomfortable at all. I have had the car for about a week now and I have zero complaints. In fact, I love it more now than when I first got it. People talk about buyers remorse after making a large purchase. There wasn't any for me. Hopefully the car will last me a while, but when I'm ready to make another car purchase, this is the first place I am going. More
I had a great experience buying my new Muranco from Gerald Nissan. First off Kathy Wong was excellent and very upfront. I was honest and let her know that I only wanted to go to one dealer after I ha Gerald Nissan. First off Kathy Wong was excellent and very upfront. I was honest and let her know that I only wanted to go to one dealer after I had done my research myself. She was the reason I chose Gerald Nissan. The salesman Ahmad Awad and manager Rene Payton were very helpful and attentive. They answered all my questions and made sure I was completely satisfied. Excellent customer service would highly recommend! More