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Gerald Nissan of North Aurora

North Aurora, IL

4.5
213 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 213 reviews

September 17, 2012

Gerald Nissan was able to find me a viable option for a new vehicle even though it was not the vehicle that I was looking for. The staff was very friendly and helpful. More

by jghowerter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2012 -

Gerald Nissan of North Aurora responded

We appreciate that you took the time to write this review. At Gerald Nissan of North Aurora, our customer's opinions are the only ones that matter. We're happy that we could find you a viable vehicle option while remaining friendly and helpful. If you have any questions about your new Gerald purchase please contact us. Our service and sales staff are here for you! Thank you for choosing Gerald and please find us on Twitter and Facebook for exclusive specials and maintenance offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 14, 2012

We came into the dealership undecisive, but pretty much set on another car. Ahmed gave us clear options with the price required in order to procure the car immediately. He knew the details on all of the ca More

by jbnav59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 14, 2012 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald! We're thankful that Ahmed went above and beyond for you by coming in on his day off. Our staff strives to be extremely knowledgeable about our vehicles. It's great to hear that Ahmed demonstrated this and gave you clear options. Please contact us if you have any questions about your new vehicle. Our service staff picks up where our sales team leaves off! Thanks again. Please follow us on Twitter and Facebook to stay current with all Gerald's specials, including maintenance deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 13, 2012

I was quite impressed with this dealership. The owner came outside when I arrived, introduced himself, shook my hand and promised to work with me in getting what I wanted. The dealership was very clean a More

by JunePurs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos, Jose Valdovinos
Sep 14, 2012 -

Gerald Nissan of North Aurora responded

We're grateful for your feedback and humbled that you were "impressed" with us! At Gerald Nissan of North Aurora, we believe the little things matter. That's why we think believe professionalism is a must from the moment you walk in the door. Our staff strives to make our customers feel comfortable and have fun during the sometimes stressful process. We're love that you understood this after your salesperson didn't persuade you to buy the most expensive car. We truly appreciate your business and look forward to working with you again soon. Be sure to follow us on Twitter and Facebook to stay current with all our specials. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 12, 2012

The sales process was easy and Ahmad is very Knowledgeable to get us want we wanted at the right price. I would come back when my next car is due. More

by aabutaleb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your feedback. At Gerald Nissan of North Aurora, our goal is to keep the process as easy as possible for our customers. We're so happy that you had an easy sales process with Ahmad! The fact that he got you what wanted at the right price is amazing. Please do not hesitate to contact us if you have any questions regarding your new vehicle, we're here to help. Thank you again for your business and we look forward to working with you on your next car! Also, please follow us on Twitter and Facebook to stay current with all our specials. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 09, 2012

When I came to your dealership I was not even sure if I would be able to get financed. I explained that to Jason and the first thing he had me do was complete the credit application to see what he could do More

by jupi1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mikel
Sep 10, 2012 -

Gerald Nissan of North Aurora responded

Thank you for the amazing review! Our staff strives to get every customer, regardless of their unique credit history, in a car they love at a great price. We're thankful Jason was able to get you the Murano you fell in love with! The fact that he made sure it was washed during the paperwork, and never made you feel rushed even though it was late is fantastic also. We truly appreciate your feedback and hope to help you with all your future automotive needs. Congratulations on your new Nissan Murano and welcome to the Gerald family! Please follow us on Twitter and Facebook to take advantage of all our specials. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 08, 2012

The first person we met was Jason Mikel. He was very quick to wait on us, very nice to talk to, and went over and beyond to satisfy our needs. I would refer him to any one of my friends or relatives. Th More

by lydiaq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mikel
Sep 10, 2012 -

Gerald Nissan of North Aurora responded

We appreciate the "awesome" review of your experience. At Gerald Nissan of North Aurora, our staff's goal is always to go above and beyond for our customers. We're thankful Jason exemplified this and you would refer him to any of your friends or relatives! We look forward to helping you with your next purchase and thank you again for your business. Please follow us on Twitter and Facebook to take advantage of all that Gerald Nissan has to offer also. Happy driving! -Scott Wolf General Sales Manager swolf@geraldauto.com

September 08, 2012

It was nice to have met Mr. Ali who also happened to lease/own a Sentra at present. He was very insightful of the product he was selling. He seemed very caring and made the best sell possible with the r More

by roobs757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2012 -

Gerald Nissan of North Aurora responded

Thank you for giving us feedback. At Gerald Nissan of North Aurora we truly care about our customers. It's great that Mr. Ali was caring and made the best sell possible. He will be thankful for the amazing customer service review. On behalf of the entire staff, thank you for your business! Please contact Mr. Ali or any of the Gerald Nissan staff if you have any questions regarding your new Sentra. We look forward to helping you in the future. Thanks again! Find us on Twitter and Facebook for maintenance specials and other exclusive offers for our followers. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 07, 2012

I had a great experience buying my used Muranco from Gerald Nissan. i found what i was looking smoothly. The salesman (Ahmad Awad) was gate, he was very helpful and supportive to select the right car, a More

by Taher Elashry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2012 -

Gerald Nissan of North Aurora responded

Congratulations on your new Nissan! We are happy to have you in the Gerald family. Ahmad and Yasse are great additions to our team, we're glad they were helpful and supportive. The fact you would recommend our dealership is wonderful. Thank you again for your business and feedback. Please contact our staff if you have any questions about your new car, we're here to help! Also, please follow us on Twitter and Facebook for special online offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 06, 2012

I shopped around several dealerships looking for the right car. Jason was very patient with the whole process and wasn't pushy at all. He explained all about the car showing me different features and ex More

by kplourde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mikel
Sep 06, 2012 -

Gerald Nissan of North Aurora responded

We appreciate the review. Our staff believes in customer service and patience, not the pushy sales tactics other dealerships may use. Thank you for acknowledging these qualities in Jason. He is a valued team member and will be happy he made you feel comfortable. We can't wait to help you with your next car purchase! On behalf of the entire Gerald Nissan staff, thank you for your business and future loyalty. Also, be sure to find us on Twitter and Facebook to stay up to date on everything Gerald has to offer. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 06, 2012

I had a great experience buying my new Muranco from Gerald Nissan. First off Kathy Wong was excellent and very upfront. I was honest and let her know that I only wanted to go to one dealer after I ha More

by Boxer10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2012 -

Gerald Nissan of North Aurora responded

Congratulations on your new Nissan! It's great you appreciated Kathy's excellent service and upfront approach. At Gerald Nissan of North Aurora, we are committed to honesty with our customers throughout the entire process. We're glad that Kathy demonstrated this to you. Ahmad and Rene will be thankful for your great review as well. Thank you for recommending us and we look forward to helping you in the future! Please follow us on Twitter and Facebook to stay current with all our specials including maintenance offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

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