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Gerald Nissan of North Aurora

North Aurora, IL

4.5
213 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 213 reviews

November 03, 2012

The service and personnel at this dealership are amazing. I never felt uncomfortable or pressured in any way. Finding a car that fits both your needs and your budget can be a very difficult process, but th More

by AngieK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Racine, Tamer Shams
Nov 05, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your business! At Gerald Nissan of North Aurora, we avoid all high-pressure sales tactics. We believe every customer deserves as much time as they need to make the right decision. It's awesome you never felt uncomfortable or pressured while car shopping with us. Thank you for sharing your experience. Be sure to contact us if you have any questions or concerns regarding your new vehicle. Your recommendation is huge compliment to our entire staff. Please stop in and see us again soon! Find us on Twitter and Facebook to take advantage of all our special offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

October 22, 2012

My new Pathfinder was an extremely easy process at Gerald Nissan of North Aurora. The color and model was in stock and Bob Shewalter helped me with all the features and was very knowledgeable about my new P More

by tonymartinez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 23, 2012 -

Gerald Nissan of North Aurora responded

Congratulations on your new Pathfinder! It's awesome that you had an extremely easy process. Bob will be happy to hear you feel knowledgeable about your vehicle after working with him. We love that he went above and beyond by driving to your house to make sure the Pathfinder would your boating needs. Rene will appreciate your kind words and your recommendation is a huge compliment to our entire staff. If you need anything from our staff feel free to reach out to Bob or any Gerald team member. Be sure to find us on Twitter and Facebook to take advantage of all our special offers also. Thanks again! -Scott Wolf General Sales Manager swolf@geraldauto.com

October 18, 2012

A friendly staff member greeted us at the entrance and took us to Jon's desk. Jon was professional, upbeat and knowledgeable instructing me through the test drive and sales process. He gave me an exce More

by margieschmitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2012 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan! We appreciate the time you took to give us feedback. Jon will love to hear you had a great experience with him. We're happy he was professional, upbeat and knowledgeable throughout the sales process. He is a great example of what our staff strives to be for our valued customers. If you have any questions or concerns regarding your new vehicle please do not hesitate to reach out to the Gerald Nissan staff. Congratulations on your new Rogue, happy driving! -Scott Wolf General Sales Manager swolf@geraldauto.com

October 10, 2012

It was a good apportuinity to meet Mr. Ahmed Awad , he is a wonderful person ; polite , courteous, and very friendly. He is that kind of person that offer a superior service to his customers. I'm fully sati More

by Suhairalsalihi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Awad
Oct 10, 2012 -

Gerald Nissan of North Aurora responded

Thank you for recognizing Ahmed! He will love to hear your compliments of his "superior" customer service skills. Our staff strives to be all the qualities that he demonstrated to you. We're glad you are satisfied with your new Altima. If you have any questions or concerns regarding your new vehicle please feel free to reach out to our staff. Thank you for choosing Gerald Nissan, we hope to work with you again soon. Be sure to follow us on Twitter and Facebook for exclusive online offers including maintenance deals and other offers as well. -Scott Wolf General Sales Manager swolf@geraldauto.com

October 02, 2012

Ahmad is a very nice person, not your typical pushy sales man. Ahmad was very patient with my wife and I showing us and letting us test drive which ever car we wanted. Ahmad explained all the options avail More

by algamboa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 02, 2012 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan! Ahmad will be floored to hear your amazing compliments of his customer service efforts. He is a great member of the Gerald family, thank you for recognizing him. Our staff strives to be patient and change our customer's opinions about car dealerships. We're ecstatic Ahmad was not the typical pushy sales man you have encountered before. On behalf of our entire staff, thank you for your business and review. If you have any additional questions about your new vehicle please do not hesitate to contact us. Be sure to follow us on Twitter and Facebook for maintenance specials and other Gerald offers as well. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 30, 2012

Jason did a wonderful job. Got all questions answered. Got us the deal we wanted. He went over everything on the car with us. Thanks Jason! More

by trouble9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mikel
Oct 01, 2012 -

Gerald Nissan of North Aurora responded

Thank you for your kind words about Jason. He is a wonderful member of the Gerald Nissan team and we're glad he got you the deal you wanted! It's awesome that he went over everything about your new car too. Our staff strives to be as knowledgeable as possible about every Nissan we have to help our customers. Please do not hesitate to contact Jason or any member of our staff if you need anything with your vehicle. We're here to help! Also, please find us on Twitter and Facebook to take advantage of exclusive online offers. Thanks again. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 28, 2012

We had an overall very good experience when buying our new Altima. Abdou was very knowledgable and informative regarding all aspects of the new 2013 Nissan Altima. He was very pleasant and accommodating More

by J. Currie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2012 -

Gerald Nissan of North Aurora responded

Welcome to the Gerald Nissan family! We're ecstatic Abdou was knowledgeable and informative about the Altima. We hope you are enjoying your brand new Nissan. At Gerald Nissan of North Aurora, our service does not end once you drive off the lot. It's awesome Abdou demonstrated this to you by encouraging you to come back if you have any questions or concerns. He will love to hear that you would recommend him to anyone. Thank you for choosing Gerald Nissan, we appreciate your business and review. Be sure to follow us on Twitter and Facebook to take advantage of great specials including maintenance offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 27, 2012

My experience with this dealership was great. Jon Dewig seems like a pretty nice guy and the sales manager I dealt with seemed genuinely interested in helping me get the car i wanted. I have no complaints. More

by Chatatton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 28, 2012 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan of North Aurora. Jon will be thankful for your kind words, we truly appreciate your business. Our staff's number one priority is always to get our customer the best car we can. We're thankful you understood this after working with Jon. Please know that our staff is here to help with any of your automotive needs even after you drive off the lot! We hope you are enjoying your new vehicle and look forward to working you again. Check us out on Twitter and Facebook to keep up with all our exclusive online offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 25, 2012

Jon was a remarkably first-class quality salesman! Service was splendid! Wish all sales people were this admirable! I was immensely pleased with the experiance. More

by woodboaero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your "splendid" service review! It's always our goal at Gerald Nissan of North Aurora to provide our customer's with the best experience possible. We're happy you are pleased with Jon's service. He will be happy you consider him a first class quality salesman also. Feedback like this is always amazing to hear from our customers. Thank you for choosing Gerald and we hope to work with you again in the future. Be sure to follow us on Twitter and Facebook for all our specials including maintenance offers too. -Scott Wolf General Sales Manager swolf@geraldauto.com

September 20, 2012

Karan was very helpful, friendly, and knowledgeable. I appreciated his hardwork, dedication, and patience. The dealership was closing for the day but he still took his time with us. Talk about great "cust More

by scocroft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 21, 2012 -

Gerald Nissan of North Aurora responded

Thank you for recognizing Karan! We love that he gave you his "expensive pen" and was helpful, friendly and knowledgeable. He is a great example of what the Gerald staff strives to be. Our staff is committed to going the extra mile for every customer. We're ecstatic Karan stayed after closing and took his time with your family. From the entire staff, thank you for choosing Gerald. We truly appreciate your feedback and look forward to working with you again. Please follow us on Twitter and Facebook to stay current with all our specials. -Scott Wolf General Sales Manager swolf@geraldauto.com

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