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Gerald Nissan of North Aurora

North Aurora, IL

4.4
215 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 215 reviews

December 06, 2012

very friendly and very kind. good salesman needs a promotion! he took into consideration in what i was looking for and did not show me a vehicle that was out of my price range which is very important! More

by nicole.frank.2388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your feedback! It's great you would recommend that the salesman needs a promotion! We love that he took in to consideration your price range and needs. It's great you were showed all the options as well. If you need anything from our staff feel free to contact us at any time. We look forward to working with you again soon! Don't forget to follow us on Twitter and Facebook for exciting promotions and offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

December 06, 2012

I purchased a 2012 Nissan Versa in October 2011, for my boyfriend, Patrick to drive. It was a great little car, but Patrick passed away tragically and unexpectedly on May 10, 2012. He had been making the p More

by CindyTessmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Webb & Rene Payton
Dec 07, 2012 -

Gerald Nissan of North Aurora responded

Thank you for this amazing review. We're deeply saddened by your personal tragedy, and thank you for sharing your experience. We're thankful Dave could help you get a lower payment and new car that you love. At Gerald Nissan we truly do believe in treating every customer like family. We're thrilled you understood this after working with Dave. He will absolutely appreciate your kind words. He is a wonderful member of the Gerald team, thank you for taking the time to recognizing him as well as Rene. If you need anything from our sales or service department please do not hesitate to reach out to any member of our team. Thanks again for taking the time to write this wonderful review, please stop in and see us again soon! -Scott Wolf General Sales Manager swolf@geraldauto.com

December 05, 2012

Everyone was great to work with. I worked with Kathy on pricing via email and it was super easy and all around very pleasant. I highly recommend this dealer! Thanks - Larry J More

by larryj1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 05, 2012 -

Gerald Nissan of North Aurora responded

Larry, We appreciate your feedback! It's great you enjoyed working with Kathy via email. We're happy to hear the experience was pleasant and easy. At Gerald Nissan of North Aurora, it's always our goal to provide excellent service to our customers. We're ecstatic you had a positive experience and would recommend us! Please find us on Twitter and Facebook for exclusive online offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

December 04, 2012

This is the third car I have bought from Gerald. I will probably buy my next car from them. The service department is great. Dan Racine is the best! More

by Gary L. ohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Racine, Dan Racine
Dec 05, 2012 -

Gerald Nissan of North Aurora responded

Dan will appreciate the shout out! We're thrilled you have came to us for 3 Nissans. We love that you've had great experiences with our service department as well. We look forward to working with you again soon. Thanks again for your business and positive feedback. Be sure to find us on Twitter and Facebook for exclusive offers and promotions, thanks again. -Scott Wolf General Sales Manager swolf@geraldauto.com

December 04, 2012

We were pleased to have a relaxed experience in purchasing a new car. We never felt that "car salesman" approach of old; instead it was comfortable, straightforward and helped decrease the stress More

by lrausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Dec 05, 2012 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan. It's great that you had a relaxing experience at our dealership. Our staff strives to avoid all high pressure sales tactics. We're ecstatic that you felt comfortable and less stressed during your huge purchase. If you need anything from our staff please feel free to contact us at any time. We hope to help you again soon! Don't forget to find us on Twitter and Facebook to take part in all our dealership has to offer. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 22, 2012

I went in to test drive a new Altima, a car I had done extensive research on and wanted to buy if the test drive was as expected. Ali was very thorough in explaining all the features and controls on the v More

by jrgavin64
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 26, 2012 -

Gerald Nissan of North Aurora responded

Thank you for visiting Gerald Nissan! It's great you did extensive research before visiting us to purchase your Altima. We're thankful Ali was very thorough and was able to hold your check while you waited for an insurance pay out. Rene will be happy you appreciated working with her as well. If you have any questions or concerns regarding your new purchase feel free to reach out to our staff at any time. Thanks again! Don't forget to find us on Facebook and Twitter to take advantage of exclusive online offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 20, 2012

Everyone was very helpful with everything we needed. They were able to negotiate an acceptable price with no problem. I left very satisfied with my purchase. More

by dpadovich
Customer Service
Quality Of Work
Recommend Dealer
Yes
Nov 21, 2012 -

Gerald Nissan of North Aurora responded

Thank you for sharing your experience! It's awesome that you appreciated our helpful staff and got a great price. Our goal is always to get our customers the best price we can. We appreciate your feedback. Please stop in and see us again soon! Check us out on Facebook and Twitter to take advantage of special offers. Happy driving! -Scott Wolf General Sales Manager swolf@geraldauto.com

November 14, 2012

Dan Racine is one of the nicest sales people we have ever dealt with. Very personable and knowledgable. Extremely accomodating. Made buying experience very easy. More

by ldsparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Racine
Nov 15, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your feedback! Thanks for recognizing Dan's customer service efforts. It's awesome he was personable and knowledgeable. At Gerald Nissan of North Aurora, we believe every customer deserves an easy car buying experience. We're happy you had one with us. Thanks again for visiting our dealership, please stop in and see us again soon. Be sure to follow us on Twitter and Facebook, we offer exclusive offers including maintenance deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 07, 2012

I have been dealing with this dealer since '99 and they always have a good selection of vehicles in which I like. (ex.Frontier,Z cars, Titan, GT-R) More

by Nismo131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Klingsick
Nov 07, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your loyalty! It's awesome you have continued to work with us since 1999. We're floored that you continue to visit us for your Nissan needs. We appreciate your compliment of our selection, we always strive to provide many choices for our customers. If you need anything from our sales or service departments feel free to contact us at anytime. Thanks again for choosing Gerald Nissan, we can't wait to help you in to Nissan #5! Be sure to find us on Twitter and Facebook we offer exclusive online specials including maintenance deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 06, 2012

Dave was great. He did not use high pressure tactics. He was very knowledgeable about the Cube I purchased. I looked at a used Cube and a couple of Subaru's about a month before I purchased my new Cube. I h More

by patpetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your feedback! It's amazing that you would take the time to write this review after visiting us. Dave will be thankful for your kind words. We're ecstatic you enjoyed working with him so much. We love that he came in to help you on his day off and was personable. Happy driving in your new Cube and welcome to the Gerald family! Please find us on Twitter and Facebook for special offers including maintenance deals. Thanks again. -Scott Wolf General Sales Manager swolf@geraldauto.com

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