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Gerald Nissan of North Aurora

North Aurora, IL

4.4
215 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 215 reviews

June 02, 2013

Looking for a new Nissan at Gerald Nissan in North Aurora? Here are my sure-fire tips for a successful car buying experience at Gerald. 1 –LEAVE THE CALCULATOR AT HOME. You won’t need it. In fac More

by PaulNunes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Jun 07, 2013 -

Gerald Nissan of North Aurora responded

I would like to let you know that I am very sorry for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. It is very important to us for our dealership and team members to represent everything that we stand for. I apologize if this was not the case during your visit. I would appreciate the chance to personally apologize and learn more about how we could have offered you a better experience. Please contact me at your earliest convenience. Regards, Scott Wolf, General Sales Manager, swolf@geraldauto.com

May 28, 2013

We have bought 2 cars from Jon and he has been fantastic. I look forward to making another purchase from Gerald Nissan and certainly request Jon as our sales person again. More

by msjmsj37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamer Shams
May 29, 2013 -

Gerald Nissan of North Aurora responded

Thank you for stopping by and letting us know about your experience with us! We love hearing about return customers. Your continued loyalty shows we are doing something right, and we are proud to hear Jon has a big part in you coming back again. We look forward to helping you again, and congratulations on your new Nissan. Find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 24, 2013

Very nice overall experience. Erik Johnson was considerate of our time and had a lot of product knowledge. I would recommend not only Gerald Nissan but specifically Erik Johnson for his "owner fi More

by Nvoelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2013 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to let us know about your time with us! We strive to provide a friendly and hassle-free environment for everyone who walks through our doors. We are proud to hear Erik did such a great job with answering your questions and your recommendation means the world to us! Be sure to find us on Facebook and Twitter for special updates and deals! -Scott Wolf General Sales Manager swolf@geraldauto.com

May 21, 2013

I fill out online request to buy Nissan Rouge 2013, I got several quote from different dealers. I got relatively cheaper price from Gerald Nissan North Aurora compare to other dealers. So I went to the deal More

by pavan95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 30, 2013 -

Gerald Nissan of North Aurora responded

We are so sorry to hear about your negative experience. The Nissan Rouge you were quoted a price on was available when we sent you the quote. Unfortunately, we are unable to guarantee the price until we have a deposit on an available vehicle. I apologize that the vehicle you wanted was sold. I am sorry about how things turned out, and would appreciate the opportunity to work things out. Please give us a call so we may begin to regain your trust. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 30, 2013 -

pavan95 responded

I can understand that when I visit you may not have that vehicle in stock. but I just surprise that other vehicle he show me is similar to that and price was way high....... and when he tried to explain me extra cost was not right because I had comparison quote from other dealers and after that his behavior was so.... bad. I never see sales man like that in my life......He didn't have any sense how to talk to customer........I Also want to tell you that I bought new Nissan Rogue from other dealer (same price what you quote me first) and I may receive other review form Nissan.

May 17, 2013

Jon DeWig is the best there is, the best there was, and the best there ever will be. Come on down to Gerald Nissan Autos in North Aurora, IL and find yourself one heck of a vehicle. Customer service is the More

by JSCHMIDTY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan of North Aurora. Your words mean the world to us! Our team is committed to treating everyone who walks in our doors, like a member of our family. We are proud to hear how willing you are to recommend Jon and our dealership. Welcome to the Gerald Nissan family and we look forward to serving you again! Be sure to find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 20, 2013 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan of North Aurora. Your words mean the world to us! Our team is committed to treating everyone who walks in our doors, like a member of our family. We are proud to hear how willing you are to recommend Jon and our dealership. Welcome to the Gerald Nissan family and we look forward to serving you again! Be sure to find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 13, 2013

Another smooth / great transaction! Have been dealing with this Dealer and various employees for years as this was my fourth car I have purchased from them. Jon and Tamer continue to service above and b More

by fnbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Nabors, Tamer Shams
May 14, 2013 -

Gerald Nissan of North Aurora responded

Thank you for your continued loyalty to Gerald Nissan of North Aurora! We are proud to hear about how we have been able to take care of you on each of your visits. Jon and Tamer are integral members of our team who strive to provide the highest level of customer service to everyone who walks through our doors. We appreciate your kind words, and we look forward to working with you in the future. If you haven't yet, check us out on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

April 27, 2013

Rene Valdez was very nice and went above and beyond for me. He made my experience dealing with this dealership is very pleasant one. Rene Payton was also very friendly. Definitely two people my family an More

by joannzim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2013 -

Gerald Nissan of North Aurora responded

Thank you, Joann for letting us know about your experience. We are proud to here how well our team was able to take care of you. We strive to make everyone feel like a member of our family. Welcome to the Gerald family and we look forward to working with you in the future! Find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

March 21, 2013

I met with Jose and the customer service that he gave was excellent! I did not feel for any second that I was at a car dealership being cheated out by the salesman but infact had a wonderful time. Gerald Nis More

by kentsmith91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Mar 22, 2013 -

Gerald Nissan of North Aurora responded

Thank you Kent for taking the time to let us know about your experience. We strive to provide the highest levels of customer service, while beating all of our competitors prices. Jose is a valued member of our team, and we are proud to hear how well he took care of you. Congratulations on your new Nissan Versa! If you need anything from our staff feel free to reach out to us, we're always here to help! -Scott Wolf General Sales Manager swolf@geraldauto.com

February 15, 2013

I had a limited amount of time to find a car before returning to school, and had begun to panic. Finally, I found a Nissan Rogue at Gerald Nissan of North Aurora, and they made it so easy! Dave Webb wa More

by AlexandraMary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2013 -

Gerald Nissan of North Aurora responded

Alexa, Thank you for choosing Gerald Nissan! We're thrilled even though you had a limited amount of time before you went back to school our staff made the process easy for you. Dave will be ecstatic you enjoyed working with him and would rate your experience 5-stars. If you need anything from our staff feel free to reach out to us, we're always here to help! -Scott Wolf General Sales Manager swolf@geraldauto.com

January 28, 2013

Thanks Jon for continuing to look for the right vehicle for me. I purchased a used 2006 GMC Envoy and I am happy with the vehicle other than some minor issues that I am sure can be worked out within the More

by tmoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2013 -

Gerald Nissan of North Aurora responded

Congratulations on your GMC Envoy! We're thankful you enjoyed working with Jon. We appreciate your positive rating and hope to work with you again in the future. If you have any questions regarding your GMC please contact us at anytime. It's unfortunate that there have been minor issues but please know we're always here to help. Thanks again for choosing Gerald! Be sure to find us on Twitter and Facebook to take advantage of special promotions and exclusive offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

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