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Gerald Nissan of North Aurora

North Aurora, IL

4.5
212 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 212 reviews

May 21, 2013

I fill out online request to buy Nissan Rouge 2013, I got several quote from different dealers. I got relatively cheaper price from Gerald Nissan North Aurora compare to other dealers. So I went to the deal More

by pavan95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 30, 2013 -

Gerald Nissan of North Aurora responded

We are so sorry to hear about your negative experience. The Nissan Rouge you were quoted a price on was available when we sent you the quote. Unfortunately, we are unable to guarantee the price until we have a deposit on an available vehicle. I apologize that the vehicle you wanted was sold. I am sorry about how things turned out, and would appreciate the opportunity to work things out. Please give us a call so we may begin to regain your trust. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 30, 2013 -

pavan95 responded

I can understand that when I visit you may not have that vehicle in stock. but I just surprise that other vehicle he show me is similar to that and price was way high....... and when he tried to explain me extra cost was not right because I had comparison quote from other dealers and after that his behavior was so.... bad. I never see sales man like that in my life......He didn't have any sense how to talk to customer........I Also want to tell you that I bought new Nissan Rogue from other dealer (same price what you quote me first) and I may receive other review form Nissan.

May 17, 2013

Jon DeWig is the best there is, the best there was, and the best there ever will be. Come on down to Gerald Nissan Autos in North Aurora, IL and find yourself one heck of a vehicle. Customer service is the More

by JSCHMIDTY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan of North Aurora. Your words mean the world to us! Our team is committed to treating everyone who walks in our doors, like a member of our family. We are proud to hear how willing you are to recommend Jon and our dealership. Welcome to the Gerald Nissan family and we look forward to serving you again! Be sure to find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 20, 2013 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan of North Aurora. Your words mean the world to us! Our team is committed to treating everyone who walks in our doors, like a member of our family. We are proud to hear how willing you are to recommend Jon and our dealership. Welcome to the Gerald Nissan family and we look forward to serving you again! Be sure to find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 13, 2013

Another smooth / great transaction! Have been dealing with this Dealer and various employees for years as this was my fourth car I have purchased from them. Jon and Tamer continue to service above and b More

by fnbor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Nabors, Tamer Shams
May 14, 2013 -

Gerald Nissan of North Aurora responded

Thank you for your continued loyalty to Gerald Nissan of North Aurora! We are proud to hear about how we have been able to take care of you on each of your visits. Jon and Tamer are integral members of our team who strive to provide the highest level of customer service to everyone who walks through our doors. We appreciate your kind words, and we look forward to working with you in the future. If you haven't yet, check us out on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

April 27, 2013

Rene Valdez was very nice and went above and beyond for me. He made my experience dealing with this dealership is very pleasant one. Rene Payton was also very friendly. Definitely two people my family an More

by joannzim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2013 -

Gerald Nissan of North Aurora responded

Thank you, Joann for letting us know about your experience. We are proud to here how well our team was able to take care of you. We strive to make everyone feel like a member of our family. Welcome to the Gerald family and we look forward to working with you in the future! Find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

March 21, 2013

I met with Jose and the customer service that he gave was excellent! I did not feel for any second that I was at a car dealership being cheated out by the salesman but infact had a wonderful time. Gerald Nis More

by kentsmith91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos
Mar 22, 2013 -

Gerald Nissan of North Aurora responded

Thank you Kent for taking the time to let us know about your experience. We strive to provide the highest levels of customer service, while beating all of our competitors prices. Jose is a valued member of our team, and we are proud to hear how well he took care of you. Congratulations on your new Nissan Versa! If you need anything from our staff feel free to reach out to us, we're always here to help! -Scott Wolf General Sales Manager swolf@geraldauto.com

February 15, 2013

I had a limited amount of time to find a car before returning to school, and had begun to panic. Finally, I found a Nissan Rogue at Gerald Nissan of North Aurora, and they made it so easy! Dave Webb wa More

by AlexandraMary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2013 -

Gerald Nissan of North Aurora responded

Alexa, Thank you for choosing Gerald Nissan! We're thrilled even though you had a limited amount of time before you went back to school our staff made the process easy for you. Dave will be ecstatic you enjoyed working with him and would rate your experience 5-stars. If you need anything from our staff feel free to reach out to us, we're always here to help! -Scott Wolf General Sales Manager swolf@geraldauto.com

January 28, 2013

Thanks Jon for continuing to look for the right vehicle for me. I purchased a used 2006 GMC Envoy and I am happy with the vehicle other than some minor issues that I am sure can be worked out within the More

by tmoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2013 -

Gerald Nissan of North Aurora responded

Congratulations on your GMC Envoy! We're thankful you enjoyed working with Jon. We appreciate your positive rating and hope to work with you again in the future. If you have any questions regarding your GMC please contact us at anytime. It's unfortunate that there have been minor issues but please know we're always here to help. Thanks again for choosing Gerald! Be sure to find us on Twitter and Facebook to take advantage of special promotions and exclusive offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

January 26, 2013

the few trips I made in were always pleasant, even beore making a purchase. met with many smiles and someone was always willing to help and make sure i was takwen care of. there was no "pressure" as i imagi More

by acdre33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamer Shams
Jan 28, 2013 -

Gerald Nissan of North Aurora responded

We appreciate your business! We're happy to hear even before making a purchase your experiences in our dealership were positive. It's wonderful you never felt pressured. At Gerald Nissan, our goal is always to put our valued customers first. We're thankful you were impressed with us from day one. We look forward to seeing you again in the future! Don't forget to find us on Twitter and Facebook for exciting specials and promotions. -Scott Wolf General Sales Manager swolf@geraldauto.com

January 23, 2013

Bought a Nissan Juke and loving it. Dave really helped us and was great to work with. I would definitely recommend Gerald to anyone looking to buy a car. The customer service was excellent all the way around More

by Joel Merrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Webb
Jan 24, 2013 -

Gerald Nissan of North Aurora responded

Congratulations on your new Nissan Juke! Dave will be happy to hear you enjoyed working with him. We appreciate the time you took to write this great review. On behalf of the entire staff, thank you for your recommendation. We're thankful you received excellent customer service all the way around! Be sure to find us on Twitter and Facebook for exclusive content and exciting promotions. -Scott Wolf General Sales Manager swolf@geraldauto.com

January 19, 2013

Just purchased a used car here. The salesman Dave was friendly and professional. He listened to my requests and found exactly what I was looking for. It's was nice to drive off the lot in the car and opt More

by Steadyone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Webb
Jan 21, 2013 -

Gerald Nissan of North Aurora responded

Thank you for recognizing Dave! We love to hear that he was both friendly and professional during the sales process. He is a perfect example of what the Gerald Nissan staff strives to be for our valued customers. It's great you received a deal you were happy with and exactly the vehicle you were looking for. We hope to work with you again soon! Be sure to find us on Twitter and Facebook for exclusive online offers and promotions. -Scott Wolf General Sales Manager swolf@geraldauto.com

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