Gerald Nissan of North Aurora
North Aurora, IL
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Dan did an awesome job of recovering a sale. As my son and I were searching the internet for a local Honda dealer, on my phone in the parking lot, Dan approached us asked a few questions and next thing I and I were searching the internet for a local Honda dealer, on my phone in the parking lot, Dan approached us asked a few questions and next thing I knew we were sitting at his desk signing paperwork for my son's first NEW car! Rene, was so upbeat and friendly. He made the long trail of paperwork seem like to problem at all! The time flew by, and I felt like we made a new friend before we shook hands and left and the dealership. More
I've purchased two vehicles and serviced with Gerald Kia of North Aurora. Today, in an emergency situation, I had my Nissan Quest towed to Gerald Nissan of North Aurora, I couldn't be more pleased. Se Kia of North Aurora. Today, in an emergency situation, I had my Nissan Quest towed to Gerald Nissan of North Aurora, I couldn't be more pleased. Service was quick and thorough. Eli was the person who took care of me and did a great job. Everyone one of my experiences with the Gerald Automotive Group have been nothing but positive. Management must do a great job of instilling customer first views in their staff. I cannot say enough good things about the Gerald Auto Group. It's refreshing to work with a dealer for both sales and service where you truly feel they are there to help you vs. just trying to get the sale. Keep up the great work guys and I am always happy to spread my good experiences. Much appreciated - Shaun More
The experience of purchasing my new Subaru Outback was quick and painless. Chris was helpful, informative, and patient. He has a charming sense of humor and listened to me and my needs and desires. Ren quick and painless. Chris was helpful, informative, and patient. He has a charming sense of humor and listened to me and my needs and desires. Rene was a true gentleman to work with, and was very concerned that I felt comfortable with the financial and warrantee information. I feel that the whole deal was a win/win for everyone. More
Wife and I were looking at buying a new Murano and Dave was our salesman. We walked in and told him what we were thinking, and he tossed us a set of keys to a Murano and said "Here you go. Drive it around, was our salesman. We walked in and told him what we were thinking, and he tossed us a set of keys to a Murano and said "Here you go. Drive it around, take your wife to lunch, and then when you come back I can answer any questions you may have". I mean, how awesome is THAT? No pushy salesman in the car trying to talk to you while you are driving. (not that Dave was ever pushy) To make a long story short, We came back to the dealership in about 2 hours, asked a few questions as I had done most of my research ahead of time, and then drove out with a new Murano! )and a great deal on an extended warranty as we were planning on keeping the vehicle for quite awhile) This was a little over two years ago. Following that I have had several emails into Dave asking about purchasing another vehicle and he ALWAYS responded promptly even though I have yet to buy another car. More
Jon, was great to work with! Very knowledgeable about the vehicle, giving honest answers. We aren't impulse buyers-he kept in touch w/o being pushy. Searched other dealers to get the exact one we wanted @ a vehicle, giving honest answers. We aren't impulse buyers-he kept in touch w/o being pushy. Searched other dealers to get the exact one we wanted @ a great price. Highly recommend! More
I am so impressed with the service and my salesman is beyond awesome, I will be in the market for a small suv and I was looking only at the Toyota Rav4 but now because of the positive experience here I w beyond awesome, I will be in the market for a small suv and I was looking only at the Toyota Rav4 but now because of the positive experience here I will be buying a Nissan Rogue from Dan. My service advisor is Terry Nebors and he is also great, with service like this I will only be buying from Gerald Nissan because if I do have a problem they stand behind what they sale. I never get a chance to write positive feedback because customer is gone but not at Gerald Nissan, you have a customer for life. Please keep up the great customer service, I will be sending a lot of customer's your way. Great job Dan and Terry!!!!!!!!!!!!!!!!!!!!!!!!! Jermery Jenkins More
Jason Mikel (Sales) and Rene Payton (finance) were great, very informative, no pressure! Lifetime power train on qualifying vehicles is a plus. Bought a new Subaru Legacy through the Nissan dealer because very informative, no pressure! Lifetime power train on qualifying vehicles is a plus. Bought a new Subaru Legacy through the Nissan dealer because Jason made me feel comfortable. Never though I would leave a car dealer with a smile on my face! More
After working directly with the sales manager Rene Peyton, my experience with this dealership was top notch. Rene, Jose and Jason took the time to explain everything in great detail, to ensure I left Peyton, my experience with this dealership was top notch. Rene, Jose and Jason took the time to explain everything in great detail, to ensure I left Gerald Nissan as satisfied as possible. This is my second purchase from this dealer and this time around, the transaction was even smoother. These guys have my full recommendation and when the time comes, I would definitely go back... Thanks for all your help gents, love the Pathfinder! More
Looking for a new Nissan at Gerald Nissan in North Aurora? Here are my sure-fire tips for a successful car buying experience at Gerald. 1 –LEAVE THE CALCULATOR AT HOME. You won’t need it. In fac Aurora? Here are my sure-fire tips for a successful car buying experience at Gerald. 1 –LEAVE THE CALCULATOR AT HOME. You won’t need it. In fact, the less math you know, the more successful the sales staff at Gerald will be! Instead, look at all the pretty cars and the sales staff do that pesky math for you. Duh! 2 –YOUR TRADE IS NOT WORTH WHAT YOU THINK. C’mon, did you really think Kelly Blue Book, Edmunds and even the letter from Gerald Nissan (telling what your car is worth) is really what your car is worth? No, that’s just the, um, it’s the old body style that nobody wants. Yea, just let Gerald Nissan do you a HUGE favor and take your ’08 gas guzzling Sentra off your hands now before you end up having to pay someone to take it later. You’re welcome. 3 – BLOCK OFF YOUR AFTERNOON. Car shopping at Gerald isn’t easy like closing on a house. There’s a whole other lot to check if you want it in red and the manager will have to approve it. Hold on. You can’t rush the Gerald experience so be patient. 4 – AN UNEDUCATED CONSUMER IS GERALD’S BEST CUSTOMER. So don’t walk in to Gerald Nissan thinking you know anything about Nissan incentives and rebates because you don’t. That was last week’s promotion. The less you know, the better. Most car dealers are dishonest (not all). If you don’t believe me, head over to Gerald Nissan in North Aurora, IL where lies, deception, confusion, low balling trades and many more are practiced every day. If you are looking for a Nissan, forget where you bought your last car. There is no loyalty in this business. Look for high volume dealers and shop around. Be prepared to walk out of a few places and get copies of their best offer so you can use it as leverage at the next dealer. Forget ordering your car. Nissan wont do it if the car exists at another dealer within 100 miles or more. Most Nissan dealers will not transfer just one car from another dealer. After a week of searching, I found my new Nissan at M’Lady in Crystal Lake, IL. HUGE volume dealer and they beat Gerald Nissan by thousands. Good luck. More
We have bought 2 cars from Jon and he has been fantastic. I look forward to making another purchase from Gerald Nissan and certainly request Jon as our sales person again. I look forward to making another purchase from Gerald Nissan and certainly request Jon as our sales person again. More