Gerald Nissan of North Aurora

Jon Dewig was very friendly, kind, patient & professional. I was greatly pleased with his help with no pressures. He took the time with me & answered all my questions and showed me all the featu professional. I was greatly pleased with his help with no pressures. He took the time with me & answered all my questions and showed me all the features you don't think about with no rushing. Jon deserves a promotion, he's a very people person. Yes, I would recommend all my family & friends to visit Jon and make a purchase at this dealership. I had a very pleasant experience & will continue to get my service work done here. I've been to many dealers, but never had this type of experience, feeling happy to have made my purchase and not feeling like I was taken advantage of. This is the second vehicle purchased here & I'm so glad I did it here at Gerald Nissan. More

Customer service was excellent great hospitality was provided. Quality of work was rated a 5 because every question that we had was explained in detail. Friendliness was rated a 5 because the employee's provided. Quality of work was rated a 5 because every question that we had was explained in detail. Friendliness was rated a 5 because the employee's were very friendly, welcoming, and patient. Overall experience is a 5 because we felt no pressure and the process was very smooth. Pricing was rated a 5 due to the employee's working with our budget and obtaining a good price on our purchase. More

Dan did an awesome job of recovering a sale. As my son and I were searching the internet for a local Honda dealer, on my phone in the parking lot, Dan approached us asked a few questions and next thing I and I were searching the internet for a local Honda dealer, on my phone in the parking lot, Dan approached us asked a few questions and next thing I knew we were sitting at his desk signing paperwork for my son's first NEW car! Rene, was so upbeat and friendly. He made the long trail of paperwork seem like to problem at all! The time flew by, and I felt like we made a new friend before we shook hands and left and the dealership. More

I've purchased two vehicles and serviced with Gerald Kia of North Aurora. Today, in an emergency situation, I had my Nissan Quest towed to Gerald Nissan of North Aurora, I couldn't be more pleased. Se Kia of North Aurora. Today, in an emergency situation, I had my Nissan Quest towed to Gerald Nissan of North Aurora, I couldn't be more pleased. Service was quick and thorough. Eli was the person who took care of me and did a great job. Everyone one of my experiences with the Gerald Automotive Group have been nothing but positive. Management must do a great job of instilling customer first views in their staff. I cannot say enough good things about the Gerald Auto Group. It's refreshing to work with a dealer for both sales and service where you truly feel they are there to help you vs. just trying to get the sale. Keep up the great work guys and I am always happy to spread my good experiences. Much appreciated - Shaun More

The experience of purchasing my new Subaru Outback was quick and painless. Chris was helpful, informative, and patient. He has a charming sense of humor and listened to me and my needs and desires. Ren quick and painless. Chris was helpful, informative, and patient. He has a charming sense of humor and listened to me and my needs and desires. Rene was a true gentleman to work with, and was very concerned that I felt comfortable with the financial and warrantee information. I feel that the whole deal was a win/win for everyone. More

Wife and I were looking at buying a new Murano and Dave was our salesman. We walked in and told him what we were thinking, and he tossed us a set of keys to a Murano and said "Here you go. Drive it around, was our salesman. We walked in and told him what we were thinking, and he tossed us a set of keys to a Murano and said "Here you go. Drive it around, take your wife to lunch, and then when you come back I can answer any questions you may have". I mean, how awesome is THAT? No pushy salesman in the car trying to talk to you while you are driving. (not that Dave was ever pushy) To make a long story short, We came back to the dealership in about 2 hours, asked a few questions as I had done most of my research ahead of time, and then drove out with a new Murano! )and a great deal on an extended warranty as we were planning on keeping the vehicle for quite awhile) This was a little over two years ago. Following that I have had several emails into Dave asking about purchasing another vehicle and he ALWAYS responded promptly even though I have yet to buy another car. More

Jon, was great to work with! Very knowledgeable about the vehicle, giving honest answers. We aren't impulse buyers-he kept in touch w/o being pushy. Searched other dealers to get the exact one we wanted @ a vehicle, giving honest answers. We aren't impulse buyers-he kept in touch w/o being pushy. Searched other dealers to get the exact one we wanted @ a great price. Highly recommend! More

I am so impressed with the service and my salesman is beyond awesome, I will be in the market for a small suv and I was looking only at the Toyota Rav4 but now because of the positive experience here I w beyond awesome, I will be in the market for a small suv and I was looking only at the Toyota Rav4 but now because of the positive experience here I will be buying a Nissan Rogue from Dan. My service advisor is Terry Nebors and he is also great, with service like this I will only be buying from Gerald Nissan because if I do have a problem they stand behind what they sale. I never get a chance to write positive feedback because customer is gone but not at Gerald Nissan, you have a customer for life. Please keep up the great customer service, I will be sending a lot of customer's your way. Great job Dan and Terry!!!!!!!!!!!!!!!!!!!!!!!!! Jermery Jenkins More

Jason Mikel (Sales) and Rene Payton (finance) were great, very informative, no pressure! Lifetime power train on qualifying vehicles is a plus. Bought a new Subaru Legacy through the Nissan dealer because very informative, no pressure! Lifetime power train on qualifying vehicles is a plus. Bought a new Subaru Legacy through the Nissan dealer because Jason made me feel comfortable. Never though I would leave a car dealer with a smile on my face! More

After working directly with the sales manager Rene Peyton, my experience with this dealership was top notch. Rene, Jose and Jason took the time to explain everything in great detail, to ensure I left Peyton, my experience with this dealership was top notch. Rene, Jose and Jason took the time to explain everything in great detail, to ensure I left Gerald Nissan as satisfied as possible. This is my second purchase from this dealer and this time around, the transaction was even smoother. These guys have my full recommendation and when the time comes, I would definitely go back... Thanks for all your help gents, love the Pathfinder! More