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Gerald Nissan of North Aurora

North Aurora, IL

4.5
212 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 212 reviews

July 25, 2013

I've purchased two vehicles and serviced with Gerald Kia of North Aurora. Today, in an emergency situation, I had my Nissan Quest towed to Gerald Nissan of North Aurora, I couldn't be more pleased. Se More

by slangley78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli in service
Jul 26, 2013 -

Gerald Nissan of North Aurora responded

Shaun, Thank you for your business and two purchases from our Kia store! We're thankful in an emergency situation you visited us and couldn't be more pleased with the outcome. Eli will appreciate the shout-out, he is a wonderful addition to the Gerald Nissan team. It's awesome you understood that we truly care about our customers and are committed to excellent customer service across the board. Please do not hesitate to reach out to us if you have any questions or concerns for our staff. We look forward to working with you again soon. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

July 15, 2013

Wife and I were looking at buying a new Murano and Dave was our salesman. We walked in and told him what we were thinking, and he tossed us a set of keys to a Murano and said "Here you go. Drive it around, More

by cconklin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2013 -

Gerald Nissan of North Aurora responded

Congratulations on your new Murano! Thank you for your 5-star review and kind words. We are happy to hear that your whole experience while at our dealership was excellent. We try to provide the best service possible and we are glad to hear that we have accomplished our goal. Dave is a great member of our team and we are glad he was able to help you. Please come in again if you need any help in the future. Make sure that you follow us on Facebook and Twitter to always be updated on our current specials. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

July 15, 2013

The experience of purchasing my new Subaru Outback was quick and painless. Chris was helpful, informative, and patient. He has a charming sense of humor and listened to me and my needs and desires. Ren More

by hazy1950
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally L. Hazelton
Jul 16, 2013 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to write us such a nice review. Congratulations on your new vehicle. We are happy that we were able to help you. Chris is a huge asset to our team and we are glad you are pleased with the service he provided. We know that everyone has different needs when it comes to what they are looking for in a new car and we are happy Chris was able to find you exactly what you needed. Please come in again if there is anything you need help with in the future. Make sure that you follow us on Facebook and Twitter to always be updated on our current specials. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

June 24, 2013

Jon, was great to work with! Very knowledgeable about the vehicle, giving honest answers. We aren't impulse buyers-he kept in touch w/o being pushy. Searched other dealers to get the exact one we wanted @ a More

by thronnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2013 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words. We are thrilled to hear how pleased you are with the service Jon provided. He is an asset to our team and he will be happy to hear about your positive experience. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

June 22, 2013

I am so impressed with the service and my salesman is beyond awesome, I will be in the market for a small suv and I was looking only at the Toyota Rav4 but now because of the positive experience here I w More

by jjenkins33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Nebors, Dan Racine
Jun 24, 2013 -

Gerald Nissan of North Aurora responded

Thank you for your great review of Gerald Nissan of North Aurora! We will pass on your kind sentiments to Dan and Terry. Dan will also be very pleased to know he will have the opportunity to help you get into a new Nissan Rogue. As members of our staff, they both know that being sure to provide honest service with integrity is the best way to provide the type of environment our customers deserve. We appreciate and value your loyalty, and we look forward to seeing you again. Don't forget to see us on Facebook and Twitter to get online coupons and specials. Thank you, Tom Huhn, Service Manager thuhn@geraldauto.com

June 19, 2013

Jason Mikel (Sales) and Rene Payton (finance) were great, very informative, no pressure! Lifetime power train on qualifying vehicles is a plus. Bought a new Subaru Legacy through the Nissan dealer because More

by VanceLargo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mikel
Jun 20, 2013 -

Gerald Nissan of North Aurora responded

Thanks for this great review Vance! We really appreciate your feedback and praise. Please let us know if there is anything else we can do for you! We are very happy to hear that the team was able to create the type of car shopping experience you were looking for. Congratulations on the purchase of your new vehicle! Thanks again; see you next time! Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

June 06, 2013

After working directly with the sales manager Rene Peyton, my experience with this dealership was top notch. Rene, Jose and Jason took the time to explain everything in great detail, to ensure I left More

by loueg15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Valdovinos, Jason Mikel
Jun 07, 2013 -

Gerald Nissan of North Aurora responded

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Thank you for your kind words and recommendation We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

June 02, 2013

Looking for a new Nissan at Gerald Nissan in North Aurora? Here are my sure-fire tips for a successful car buying experience at Gerald. 1 –LEAVE THE CALCULATOR AT HOME. You won’t need it. In fac More

by PaulNunes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Jun 07, 2013 -

Gerald Nissan of North Aurora responded

I would like to let you know that I am very sorry for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. It is very important to us for our dealership and team members to represent everything that we stand for. I apologize if this was not the case during your visit. I would appreciate the chance to personally apologize and learn more about how we could have offered you a better experience. Please contact me at your earliest convenience. Regards, Scott Wolf, General Sales Manager, swolf@geraldauto.com

May 28, 2013

We have bought 2 cars from Jon and he has been fantastic. I look forward to making another purchase from Gerald Nissan and certainly request Jon as our sales person again. More

by msjmsj37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamer Shams
May 29, 2013 -

Gerald Nissan of North Aurora responded

Thank you for stopping by and letting us know about your experience with us! We love hearing about return customers. Your continued loyalty shows we are doing something right, and we are proud to hear Jon has a big part in you coming back again. We look forward to helping you again, and congratulations on your new Nissan. Find us on Facebook and Twitter for special updates and deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

May 24, 2013

Very nice overall experience. Erik Johnson was considerate of our time and had a lot of product knowledge. I would recommend not only Gerald Nissan but specifically Erik Johnson for his "owner fi More

by Nvoelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2013 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to let us know about your time with us! We strive to provide a friendly and hassle-free environment for everyone who walks through our doors. We are proud to hear Erik did such a great job with answering your questions and your recommendation means the world to us! Be sure to find us on Facebook and Twitter for special updates and deals! -Scott Wolf General Sales Manager swolf@geraldauto.com

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