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Gerald Nissan of Naperville

Naperville, IL

3.9
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

January 28, 2011

Salesmen was very polite, helpful & respectful and Salesmen was very polite, helpful & respectful and worked well with our every needs. Found us everything in our vehicle we were looking for and e More

by dstompanato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JON MOLERO
January 01, 2011

I have very positive impression from my purchasing 2 NISSAN cars in Gerald Nissan dealership. The staff was very helpfull and knowledgeable. The sales person, Boris Gerdov, always tried his best to sati More

by mkaganovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris Gerdov
December 27, 2010

Watch out for the internet quotes. They contain incentives most people don't qualify for ie military. They charge you 400 for bug deflectors and wheel locks that come on all their vehicles. This is More

by tone74
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Paul Gawel
May 04, 2011 -

Gerald Nissan of Naperville responded

Sorry that you didnt understand our internet quote. As like most ads you see in news paper and on the radio and internet we advertise the lowest possible price available, we has post a discloure in every quote that outlines what incentives are used in the quote. as far as dealer installed options, alot of our vehicles have options installed but you are not required to purchase that car with those options.

Jun 18, 2011 -

Gerald Nissan of Naperville responded

I offered to remove them and the cust wanted them.Ths is not the dealers fault.If we never offered it I understand why cust was unhappy. Please remove.

December 25, 2010

Great experience. This is the 2nd car we have bought from them. Nothing but quality! They wanted to sell a car as much as I wanted a great deal. I think we both won! I would highly recommend them an More

by rreams76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Molero & Nick Smiley
December 19, 2010

Their internet quote beat another dealer. We were happy with the price and financing. The extended warranty offered by Gerald at no cost is an excellent incentive. Everyone we dealt with was friendly and More

by yeft12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ and Nick Smiley, Bobby Jones
December 16, 2010

I can not begin to rave enough about Anthony Triner. He was great to work with. My husband and I had limited time with a 4 month old at home. I spoke to Anthony over the phone and let him know this and s More

by claireese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Triner
August 07, 2010

We bought a car from Scott Wolf at the North Aurora dealership and didn't want to drive that far. So Gerald arranged pickup at their Naperville dealership. You would never have known that this was no More

by balancedwellness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino and Deen Collins, Deen Collins
June 11, 2010

From the moment we walked in, we were taken care of in a friendly manner. We needed a fourth vehicle -- something my husband would enjoy driving and be practical. My husband did his homework so he knew wh More

by JanF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Bemis
June 05, 2010

They are awesome to work with. This is the 2nd car I have bought from them and plan to buy my next one from them as well. Whether you are looking for a new or used car, this is the place to go! They were ver More

by sdhills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan & Jeff
June 02, 2010

Great pricing with great service. My wife and I checked all dealerships within 250 miles of our residence looking for the best pricing on the 2010 Nisssan Rogue AWD with 360 package. I received a prompt r More

by Geraldm13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kudla, Paul Gawel, & Nick, Paul Gawel