Gerald Nissan of Naperville

Purchase was a very positive experience. Ferris was very helpful and patient as we worked through our decisions regarding which vehicle to purchase and what color to choose. He offered helpful suggestions helpful and patient as we worked through our decisions regarding which vehicle to purchase and what color to choose. He offered helpful suggestions to focus our decisions regarding the Altima and Rogue. More

This was my second purchase from Gerald Nissan, several years ago we bought a new Nissan Exterra, and more recently, bought a new 2010 Nissan Altima Coupe 2.5 S with a premium package. I've owned the car f years ago we bought a new Nissan Exterra, and more recently, bought a new 2010 Nissan Altima Coupe 2.5 S with a premium package. I've owned the car for a year and found it uncomfortable due to the lack of proper lumbar support. Obviously this is not the dealers fault, but not being forthcoming is! While in the process of looking at other car options and having the Altima appraised, it was discovered that the car sustained damage and was filled with compound and painted prior to my purchase. A couple trades fell through because of this, and in the end I had to except $2000 LESS than what everyone was originally offering before this problem was found. I feel duped by Gerald Nissan. We thought we were buying a new car, but in fact we were buying a new car with concealed damage - thus was worth less than what we paid for it. In the end I essentially lost money twice, once during the purchase, and then again while taking significantly less than what the trade should have been worth. Not only will I never step foot into Gerald Nissan again, but I'm also apprehensive of Nissan in general now. My family and friends have vowed to spread the word about these shifty tactics, and will drive to a further dealership if they want a Nissan. More

I have purchased 2 cars from Gerald Nissan. I purchased a new car from Bill Kudla and Neil Becker. They were very patient and attentive to my needs. I strongly recommend working with them. a new car from Bill Kudla and Neil Becker. They were very patient and attentive to my needs. I strongly recommend working with them. More

It was an absolute pleasure to work with this young man. Quite knowledgable, professional, and friendly. Really well-informed me and helped me in making the right choice for such a big decision. Greatly rec Quite knowledgable, professional, and friendly. Really well-informed me and helped me in making the right choice for such a big decision. Greatly recommend this guy, make sure to ask for Dave when you go to this dealership! More

Went out the way to make a small problem go away. I hope, I have no future problems, but if I do I will call Gerald first. hope, I have no future problems, but if I do I will call Gerald first. More

Keevin was the best salesperson I have ever worked with. In addition, the whole team was friendly, helpful, and very knowledgable. I am very satisfied with my 2012 Altima. In addition, the whole team was friendly, helpful, and very knowledgable. I am very satisfied with my 2012 Altima. More

We drove 90 minutes to get to the dealership because we found a car on line we were interested in, it was well worth the drive. We first e-mailed the dealership and received a very quick response from John found a car on line we were interested in, it was well worth the drive. We first e-mailed the dealership and received a very quick response from John Melaro. Keevin Pullen met us at the door and could not have been more pleasant and easy to work with.Yasser Ibrahim helped us with all our paperwork and again very pleasant and easy to work with. Although it was a little time consuming, there was no pressure or hard sell that is so typical of some car dealerships. All in all a very good experiance ! More

This was the first time buying a new car, salesman, management and financing were very patient, helpful and understanding. After agreeing on terms Yassir, who was handling the final financial details, management and financing were very patient, helpful and understanding. After agreeing on terms Yassir, who was handling the final financial details, re-ran the scenarios and found a way to get an even better, more cost-effective deal than previously agreed upon. Recommend to anyone. More

-------------------------------------------------------- ------------------------ I bought my 2006 350Z from Gerald Nissan in Naperville 4 months ago. This thing looked perfect! Great shape, no issues whe ------------------------ I bought my 2006 350Z from Gerald Nissan in Naperville 4 months ago. This thing looked perfect! Great shape, no issues when driving. It had 37Kmiles and was Nissan certified! The sales guy told me that certified means I should have nothing to worry about with the car that they check nearly everything! After less than 3500 miles I now need a new clutch, flywheel, pressure plate and transmission. Gerald Nissan is taking NO responsibility for the issues with the car. I am getting hit with 4K in charges for this repair and yesterday when I called to ask the Gerald Nissan sales manager what he would do to help (Neal) he hung up on me!!! I found out now that issues with the transmission caused rubbing between the plates in my clutch. The entire thing needs to be changed out or I will be stuck with the same issues over and over again - Transmission problems are not overnight issues and the chance of this happening in under 3K miles is almost nothing! I want you guys to know, if you ever need to do business with a dealership, this is NOT THE PLACE! More

One of the best dealerships I've walked into! The staff, especially our salesman Ryen, did everything they could to ensure we received the best price for us and that we understood everything about the car. especially our salesman Ryen, did everything they could to ensure we received the best price for us and that we understood everything about the car. The service was excellent from the moment we stepped out our car to when we left with our new one!If you're looking for a Nissan, definitely go here. More