Gerald Nissan of Naperville

Terrific to deal with from start to finish. The salesperson was low pressure and resolved all my open questions quickly. The car was ready when promised and additional requests were honored quickly salesperson was low pressure and resolved all my open questions quickly. The car was ready when promised and additional requests were honored quickly and with a smile(Smiley). More

Ferris is very hardworking, pleasant, energetic and pays attention to detail. I was happy with his approach and customer service skills. I wish to reccomend him for employee of the month without reservatio attention to detail. I was happy with his approach and customer service skills. I wish to reccomend him for employee of the month without reservation. More

Was in a bind to get a car with my old one crapping out. Instead of trying to use that against me, David and Gerald Nissan helped me get into a 2012 Nissan Altima. It's the 3rd car that I've purchased from Instead of trying to use that against me, David and Gerald Nissan helped me get into a 2012 Nissan Altima. It's the 3rd car that I've purchased from Gerald Nissan and will continue to go back given the great service by the staff and the quality of the product. More

The staff was very professional. We came here after a poorer experience with another dealer we had previously been customers of for a few years. Everyone at Gerald was great. We worked with Ferris Spiken poorer experience with another dealer we had previously been customers of for a few years. Everyone at Gerald was great. We worked with Ferris Spikener who was courteous, professional, efficient, and easy to work with. We made our buy on the same day we came in--something I've never done before--because we got a fair price on a trade-in and new Murano. Ferris was great to work with, followed up with us, and made sure we'd be taken care of in the future with service. More

Went to the dealer not expecting to buy anything but was meet by David and he really narrowed down the needs and wants. He gave both a need option and a want option. He worked really hard to full fill my wa meet by David and he really narrowed down the needs and wants. He gave both a need option and a want option. He worked really hard to full fill my want option but in the end practicality wins and the need option exceeded all my expectations. I am really enjoying my car even more the more I drive the vehicle. Was very friendly and easy to work with and wanted to help out with all the details. Look forward to many miles of driving and will defiantly be talking to Dave and Gerald Nissan the next time we shop for a car. More

This was my first time buying a car and Ferris made it really easy. He was extremely friendly and made to sure answer all my questions directly and in depth. After visiting many other dealerships and gett really easy. He was extremely friendly and made to sure answer all my questions directly and in depth. After visiting many other dealerships and getting jerked around by several salesmen, Ferris was the first to respect my price range and actually found me exactly what I wanted, and at a price that was below my expected budget. After negotiations, the price of the car, my trade in, and financing were extremely fair. I would definitely recommend stopping and talking with them. More

Ferris went out of his way to match another deal I had at another Nissan dealer, to get me my choice of vehicle immediately, and to get the remote starter installed same day so I would not have to make a lon another Nissan dealer, to get me my choice of vehicle immediately, and to get the remote starter installed same day so I would not have to make a long return trip back. I visited many dealers that week and Ferris stood out as a sales person who listened to what I asked for, and as someone who knew his product. More

I bought my Altima in 2006.Was told I got a deal because my car was part of a fleet of Altimas with an engine issue. So, they were recalled and a new engine put in.So, that's good ...right??? In 2010 my car my car was part of a fleet of Altimas with an engine issue. So, they were recalled and a new engine put in.So, that's good ...right??? In 2010 my car starts making funny noises. I take it in. They say my oil is gone! Burning it some how. I get an oil change every 3,000 miles!!! Bone dry?? so, they change it. Same thing continues to happen time and again. Here we are in 2011 and I finally ask them maybe there is a problem with that new engine. They said what new engine? There was NEVER anew engine put in!! Apparently the dealer who sold us the car, lied ! In the meantime, I am still trying to figure out this oil issue! Mark treated my husband rudely. He is young and arrogant! He told me since Nissan didn't do my oil changes, then there is nothing they can do. What? I don't think so!! If my car is making noises and burning oil at lightening speed, then we have A PROBLEM! I DIDN'T CARE FOR THE SERVICE I RECEIVED FROM MARK. AND WE EVEN CALLED THE SERVICE MANAGER AND GOT NO RETURN CALL! ONE WORD.... UNPROFESSIONAL ! More

Dealer was very friendly, informative, but i spent a lot of time there which i thought was a lil too much service could have been faster. of time there which i thought was a lil too much service could have been faster. More

I could not have had a more positive experience than I I could not have had a more positive experience than I had with Gerald Nissan and Salesman Ferris Spikener. I called them before I came in and Ferr I could not have had a more positive experience than I had with Gerald Nissan and Salesman Ferris Spikener. I called them before I came in and Ferris was the salesman who answered when I requested Sales. I told him was looking for a New 2011 Versa Hatchback Magnetic Grey. He said " I have em" He told me he would have one pulled up washed and waiting for me when I arrived. I thought yea right! But sure enough when we arrived there it was exactly as I requested washed with the options I wanted! Ferris also showed me the new 2012 redesigned model same color. (sedan) I test drove both. I wound up driving home with the 2012 model. It was actually less money for the newer model! I had terrible experiences at Nissan of St Charles (Sam in finance} and Orland Park Nissan (Sherry Jo) who abandoned me for 20 minutes while she went outside to talk on her cell phone. After telling me she would pull a car up for me to look at.(she lost that sale) The people at Gerald Nissan were outstanding! Ferris is the best salesman I have ever had! Nick Smiley who runs the sales floor was Fantastic! and Yasser who took care of me in Fiance made it easy to Finish up the paperwork. I was just about ready to give up on walking into another dealer after the first 2 but Ferris and the people at Gerald Nissan changed all that. More