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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

September 26, 2021

Excellent experience, very nice, polite and helpful staff! All their staff are wearing masks and the place looks clean and well sanitized. More

by amro7684
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 19, 2021

Very helpful on the phone. Very professional both on the phone and in the service area. I got in easily and they took care of me right away. More

by lkanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent experience with us.We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 13, 2021

Even though I didn't buy a car from Gerald Nissan, Dana went above and beyond. She emailed me, called me, and texted me throughout the process. It was no fault of hers that the dealer didn't have the exa More

by Daryl
Recommend Dealer
Yes
Employees Worked With
Dana Musko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 12, 2021

Courteous and knowledgeable staff. Mine was a unscheduled visit and service team member gladly offered me the service needed. Gave me detail about the service to ge done, provided ride back home. Kept me inf More

by amurjani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Gerald Nissan of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Nissan of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 10, 2021

I been getting my car service in Gerald Nissan for more than 20 yrs and always value their recommendations for service. Have done an excellent job of taking care of my car. I had the pleasure to work wit More

by aramirez
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 09, 2021

Dana is very pleasant and was willing to go the extra mile to help me find a vehicle that was within my price range. Thanks More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Musko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 06, 2021

I contacted the Dealership about a vehicle they had on the lot. I talked with Dana Musko. We had a great conversation, she took my name, number and email. She emailed me the information on the vehicle More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Musko
September 04, 2021

My car was checked out completely, i was told about what i needed and the orice to complete necessary repairs, I dropped my car off and was surprised the work was completed before i expected it. The total r More

by MDR1958
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Huhn
Sep 09, 2021 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 02, 2021

This was my 4th lease, the car I wanted was available and equipped with all the options I wanted. Salesman Carlos was fantastic and very knowledgeable about the product. Carlos and his manager were able to More

by tallentss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 02, 2021

Timely service but had to remind cashier that service was covered by my maintenance plan. Also did not change windshield sticker for next service date. More

by nateracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Robert Majesky | rmajesky@geraldauto.com

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