Gerald Nissan of Naperville

I have been dealing with Gerald Nissan of Naperville for 3 or more years and the Customer Service is outstanding. Anthony Triner has treated me like his own mother. I just worked with Ferris Spikener and 3 or more years and the Customer Service is outstanding. Anthony Triner has treated me like his own mother. I just worked with Ferris Spikener and he is also outstanding. I would not go to any other dealership. Gerald Nissan of Naperville is outstanding! More

I came in to Gerald Nissan to return a leased vehicle with no intention of buying a new one. After my initial visit and a nice encounter with Carlos Galvez, I brought the family back to test drive a Nis with no intention of buying a new one. After my initial visit and a nice encounter with Carlos Galvez, I brought the family back to test drive a Nissan Armada. This came after many phone calls with Carlos in determining what exactly I was looking for and establishing a price that I found acceptable. This deal involved buying out an old lease on a GMC and Carlos hunting down options on and off the lot that would meet my needs. He was great to work with and made the deal essentially effortless. I never think these deals go as quickly as they should after a price is agreed upon, but we were able to pull it off without either of my boys (5 and 2yrs old)tearing a part the showroom or damaging any other cars. That's pretty impressive. Thanks to Carlos and everyone else at Gerald Nissan. More

The entire staff at Gerald nIssan created a terrific experience and a very positive environment. From the time Ferris Spikener reached out to me, since I was a previous customer, we built a very strong experience and a very positive environment. From the time Ferris Spikener reached out to me, since I was a previous customer, we built a very strong rapport. I felt lIke I was treated with an exceptional amount of respect and I will be sure to recommend this team to my friends and family. I plan on being a satisfied customer at Gerald for many years to come. More

Multiple visits to see/drive the new car did not deter Carlos (salesman) from a friendly, welcoming approach to us. He gave us his work and cell number should we have any questions. Comparisons with othe Carlos (salesman) from a friendly, welcoming approach to us. He gave us his work and cell number should we have any questions. Comparisons with other models/cars/dealers seemed fair and direct. Questions that my wife asked were answered simply and to her satisfaction. Pricing and negotiating was not "hard sell" but rather "how can we make this satisfactory for both parties". Carlos followed up in a couple days inquiring about the car and if there were any questions. More

As a previous customer at Gerald, it was no doubt that we would come back when purchasing our new car. The service Jon provided us was excellent and no doubt will be back for our next purchases. I would rec would come back when purchasing our new car. The service Jon provided us was excellent and no doubt will be back for our next purchases. I would recommend Gerald Nissan to anyone looking to purchase a Nissan. More

I've always been a fan of Gerald Nissan in Naperville because of their Customer Service. From purchasing a car to service, they've always been accomodating to me. because of their Customer Service. From purchasing a car to service, they've always been accomodating to me. More

Subject: Horrible Service I had my car serviced here Subject: Horrible Service I had my car serviced here and apparently there is some new policy where they don't bring your car to you. You have to wa Subject: Horrible Service I had my car serviced here and apparently there is some new policy where they don't bring your car to you. You have to walk out to it in the parking lot after paying so much money. Also, no one returns their phone call. I get it, you're busy. We're all busy. Now call us back. Lastly, when you are wrong, admit fault. Say "I'm sorry" and I will work to correct this. I really feel like this is a shady dealership each time I go here. Smile people, it might help. More

My salesperson was Boris and he represented Gerald Nissan with class and fairness and he worked to get me the best price. I would recommend asking for Boris Gerdov when you go into the dealership. with class and fairness and he worked to get me the best price. I would recommend asking for Boris Gerdov when you go into the dealership. More

I am a repeat customer to this dealership. You get the best price right away with minimal "back and forth". They take care of all their customers but especially repeat customers. Always good to deal with. best price right away with minimal "back and forth". They take care of all their customers but especially repeat customers. Always good to deal with. More

I leave in Northwest Indiana and have a Nissan dealer just miles from my home, but like most dealer, we had to play the buy me now price game, but with Gearld Nissan I was able to get a better price off just miles from my home, but like most dealer, we had to play the buy me now price game, but with Gearld Nissan I was able to get a better price off the internet on a newer car, and was treated better by Mr. Spikener and Mr. Gawel, without even going into the dealership. I would recommend you at least give Gerald Nissan the chance to serves your car buying needs. Now if I can only get Nick to get me the whees I want for my new Rogue, I'd be in high cotton. More