Gerald Nissan of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 874 reviews
I needed a new car but was dreading dealing with a "car salesman". I was pleasantly surprised by my experience with Ed Bemis, he was friendly, not pushy and listened to what was important to me. The "car salesman". I was pleasantly surprised by my experience with Ed Bemis, he was friendly, not pushy and listened to what was important to me. The end result was me buying a new car at what I feel was a good price. Surprisingly all of the people involved were great and the whole process took less time than expected. More
I had my elderly aunt who drives a Lexus with me. She was a co-signer on my loan. Very courteous employees to my aunt as well as me. I fact someone at the dealership offered to wash my aunt's car gratis. Now a co-signer on my loan. Very courteous employees to my aunt as well as me. I fact someone at the dealership offered to wash my aunt's car gratis. Now, how nice is that. Also I got a few perks that were awesome - 5 yrs free car washes and 5 yrs free oil changes. I was told that for other work I could take my car anywhere to be serviced as long as I kept copies of the work done. Very cool! Thanks Ed; thanks guys! More
These guys will treat you with respect even if you a stranger or been referred by a friend. Price was great and reasonable. Hooked me up with the next upgraded winter package. Service is outstanding and stranger or been referred by a friend. Price was great and reasonable. Hooked me up with the next upgraded winter package. Service is outstanding and they are friendly with great integrity. Very comfortable and NO Pressure. Highly recommended!! More
We were offered an extended warranty by Robert in finance. We declined. We signed all the paperwork and left the dealership. A few days later, the sales guy, RJ, said that additional paperwork nee finance. We declined. We signed all the paperwork and left the dealership. A few days later, the sales guy, RJ, said that additional paperwork needed to be signed that was missed by Robert. My fiancee bought this vehicle and it was her first time buying a vehicle on her own. When she went back to the dealership to sign the paperwork, by herself, there was no paperwork to sign. Instead, they tricked her into buying an extended warranty for $2195 that we declined when I was there. This is very deceptive and unethical. We will be filing a complaint with the Better Business Bureau and expecting a full refund. More
I would like to thank you for the wonderful treatment that we received from your sales person, Ferris. Not only was he professional and knowledgeable but he was also friendly and was able to take care of that we received from your sales person, Ferris. Not only was he professional and knowledgeable but he was also friendly and was able to take care of all my concerns. It is a real pleasure to meet kind and personable sales people that are concerned about what you are looking for and how the sale affects you instead of those that look at you as a commodity and want to hurry up and sell something to you. Ferris took his time to make sure that all my questions were answered and all my concerns were dealt with. I now have a beautiful car and a really great experience in buying it. I have already told my friends and family about the wonderful treatment that I received and I would refer all those looking to purchase an automobile to contact your dealership and ask for Ferris. In addition, it is because of the good people that you have employed that I had an opportunity to work with to make my purchase reality. Thank you Ferris for making the day a really good one. Sincerely, Deborah Burton Customer Service Representative cid:401503720@15022011-0664 Ionbond North America 925 Atlantic Drive, West Chicago, IL 60185 debbie.burton@ionbond.com www.ionbond.com T +1 630 231 9200 x111 F +1 630 231 9264 More
I was greeted promptly and shown the vehicle I was interested in right away. I was not pressured into buying new when I wanted to buy used. All the sales staff I came into contact with was friendly an interested in right away. I was not pressured into buying new when I wanted to buy used. All the sales staff I came into contact with was friendly and helpful. More
IVE BEEN DEALING WITH GERALD NISSAN FOR 16 YEARS AND LEASED 7 CARS SO FAR AND MY WIFE HAS TOO INCLUDING THE REST OF THE FAMILY AND ITS A BIG FAMILY EVERY TIME I GO NICK SMILEY HAS TAKEN CARE OF ME AND T LEASED 7 CARS SO FAR AND MY WIFE HAS TOO INCLUDING THE REST OF THE FAMILY AND ITS A BIG FAMILY EVERY TIME I GO NICK SMILEY HAS TAKEN CARE OF ME AND THE FAMILY GREAT JUST FINISHED LEASING A NEW CAR AND NICK AND JON DID EVERYTHING TO MAKE ME HAPPY AND THEY DID A GREAT JOB I ALWAYS BRING FAMILY AND FRIENDS TO NICK AT NISSAN THERE IS NOONE ELSE I COULD TRUST WITH MY CAR BUSY THEN WITH NICK AT GERALD NISSAN KEEP UP THE GOOD WORK ILL BE BACK SOON More
The experience that we had with this dealership was by far the best dealership experience we have ever had. The most important quality we found with them was honesty. This is number one in our book. They far the best dealership experience we have ever had. The most important quality we found with them was honesty. This is number one in our book. They were also very accommodating to all of our needs. It was a great experience overall, and we will be back in the future! More
I recently purchased a 2010 Nissian Maxima from your dealership. Ferris Spikener was my salesman. Ferris treated me to the best car buying experience that I've ever had. Ferris was very patient, an h dealership. Ferris Spikener was my salesman. Ferris treated me to the best car buying experience that I've ever had. Ferris was very patient, an had a vast amount of product knowledge that he took the time to explain to me. Even though I was very indecisive, and took up most of his day I never felt rushed to make a decision. This is the first time that I have ever left a dealership after purchasing a car feeling totally satisfied with my purchase. I will definately return to Gerald Nissian for any of my future car buying needs. In addition I will refer any of my friends or family that are in the market for a new vehicle to come as well, and to be sure to ask for Ferris Spikener. Sincerely, Satisfied Customer More
Boris is absolutely the most knowledgeable dealer I have ever met. He explained me every detail about Nissan Altima, spent as many time as needed, was very honest and thorough in every sales step! I am hap ever met. He explained me every detail about Nissan Altima, spent as many time as needed, was very honest and thorough in every sales step! I am happy that I stopped by this dealership, will highly recommend this particular dealership and Boris as a salesperson. More