Gerald Nissan of Naperville

I was thrilled with my experience at Gerald Nissan. As a former Ford owner (since 1974) I was skeptical about changing. But Gerald Nissan and my salesman BillKudla made my transition seamless. From the mi former Ford owner (since 1974) I was skeptical about changing. But Gerald Nissan and my salesman BillKudla made my transition seamless. From the minute I got there I felt comfortable I was able to look around and ask questions that were always answered. My needs for a vehicle were put first. I decided to buy an Altima as it fit my needs for gas mileage and comfort. My trade in was very fair, and my financing even more so. For the first time in my buying experience I drove out of the lot knowing everything I needed to know about my car. From how to turn on the headlights and radio to reading all the gauges. Even knowing what side my gas tank was on. And my car was immaculate. Since then I have been very happy with my car and enjoy showing it off. I have given this rating because I feel everyone should experience Gerald Nissan and its professional and friendly staff. More

I PURCHASED MY NISSAN VERSA 2012 ON THURSDAY. I WAS VERY SATISFIED WITH THE CUSTOMER SERVICE FROM BOTH FERRIS SPIKENER AND ROBERT DEAN. FERRIS DID A VERY GREAT JOB AT EXPLAINING ANY QUESTIONS OR CONCERNS T SATISFIED WITH THE CUSTOMER SERVICE FROM BOTH FERRIS SPIKENER AND ROBERT DEAN. FERRIS DID A VERY GREAT JOB AT EXPLAINING ANY QUESTIONS OR CONCERNS THAT I HAD AND ALSO VERY OUTGOING AND FRIENDLY. GERALD NISSAN OVERALL WAS A VERY CLEAN DEALERSHIP, I WAS ALSO COMFORTABLE AND WELL SERVED. IF I HAD TO DO MY PURCHASE EXPERIENCE ALL OVER AGAIN I WOULDN'T HAVE IT ANY OTHER WAY "GERALD NISSAN" WILL BE GLAD TO REPEAT THE GREAT WAY I WAS TREATED AND THE WAY I FELT LEAVING SATISFIED IN MY NEW VEHICLE. More

I was very satisfied with the service I recieved from Mr. Spikener. He was friendly, patient, and wlling to work with me in order for me to make the best selection. He assist me in locating my dream car a "M Spikener. He was friendly, patient, and wlling to work with me in order for me to make the best selection. He assist me in locating my dream car a "MURANO". I would recommend him to any person I know who may be looking to purchase a vehicle. He made the experience very pleasurable. He was very professional and I was very impressed with his knowledge of my murano. He assist me with setting up my features and showing me all keys points of the car. I would highly recommend the Gerald Nissan location especially Ferris as the Salesman. Ferris Spikener is the best Saleman I ever work with. More

Ferris Spikener is a very professional saleman. I was very impressed with the knowledge he illustrated on the product he was selling. In my respectful opinion Mr. Spikener is a asset to your company, and very impressed with the knowledge he illustrated on the product he was selling. In my respectful opinion Mr. Spikener is a asset to your company, and he is and should be the model of which all other sales persons should follow. More

From the moment you walk into this dealership you are treated like a customer. I purchased my 2012 Rogue from Gerald Nissan and I was shock at how wonderful it was to be buying a car. The made it easy treated like a customer. I purchased my 2012 Rogue from Gerald Nissan and I was shock at how wonderful it was to be buying a car. The made it easy and fun. My sales guy was Frank. He was beyond great! He made me feel comfortable and he was professional. I knew the color and model but Frank still let me test drive every different model just to make sure I got what I wanted, not what he had in stock. After test driving I was greeted by the GM Nick Smiley. He is not your typical “hard line how do I get you to leave with this car now” Sales manager. He was genuine, honest, and fair. I was given no run around the numbers; Nick did not play any types of “sales” games. When I informed Frank and Nick I don’t make a decision without my BFF/Wife, both agreed that was a good decision which was refreshing! My wife and I came back and were surprised at how fast we were able to drive our new Rouge home. The financing part was no problem either. Anthony walked us through everything and allowed us to ask any and all questions without making us feel stupid. IF YOU NEED A NEW VEHICLE GO TO GERALD NISSAN! They will treat you right!!!!! I can’t wait to buy my next car from them. More

Customer service was very good. Friendly environment with knowledgeable sales staff. Dedicated to making the customer satisfied while making sure all of the needs are met. Great overall experience. knowledgeable sales staff. Dedicated to making the customer satisfied while making sure all of the needs are met. Great overall experience. More

This is my 5th new car purchase from Gerald Nissan, which obviously means that something draws me back. The Nissan product line has variety and the quality has proven to me to be above my expectations. The d obviously means that something draws me back. The Nissan product line has variety and the quality has proven to me to be above my expectations. The dealership provides an excellent service department which is very much aware of the value placed on customer time. My last purchase was with salesman Bill Kudla who was extremely professional and knowledgeable about his product. The negotiation process was productive and I am very pleased with the purchase. I would recommend Gerald Nissan and Bill Kudla in particular for anyone who wants to be treated as a valued customer, without the pressure. More

ferris was wondeful to work with as we were not goung to purcase from nissan again fron a bad experiance at the North aurora Gerald nissan.. i would highly recommend the napervilee Gerald especially Ferris purcase from nissan again fron a bad experiance at the North aurora Gerald nissan.. i would highly recommend the napervilee Gerald especially Ferris as the Sales rep.. He has change our mind about customer serive with your dealership and will be repeat customers and willrecommend him to are friends.. the Werner's More

Ferris spikener is the best in the business very helpful and knowledgable I will recommend anyone to go to Gerald Nissan and talk to ferris spikener and knowledgable I will recommend anyone to go to Gerald Nissan and talk to ferris spikener More