Gerald Nissan of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 874 reviews
Extremely friendly service, great facilities, great cars! Elvis and his "manager" did everything they could to get the best deal possible. Truly appreciated. Will continue I come here for future cars and rec Elvis and his "manager" did everything they could to get the best deal possible. Truly appreciated. Will continue I come here for future cars and recommend to many others. More
I have bought quite a few nissans over the last 7 years, and I've worked with Neil Becker on every purchase. Always get a great deal, low interest rates, reasonable trade-ins, and just a great friendly en and I've worked with Neil Becker on every purchase. Always get a great deal, low interest rates, reasonable trade-ins, and just a great friendly environment. Unlike anywhere else I've gone. Ferris Spikener and Nick Smiley were also annoy to work with. They made sure the car was clean, I knew how everything worked, and answered every question. If you are going to buy a Nissan, make sure you see Neil Becker at Gerald Nissan, changed my view of car shopping completely. More
Great customer service, Jon was very friendly and did everything he could to help me out, especially with financing. He made the experience much better than I expected, and all the other staff was very f everything he could to help me out, especially with financing. He made the experience much better than I expected, and all the other staff was very friendly and efficient as well. More
Extensive knowledge of vehicle, thorough explanation of process and very detailed. Called a week after purchase to see if my expectations of vehicle and purchase were met. process and very detailed. Called a week after purchase to see if my expectations of vehicle and purchase were met. More
When we visited this dealership we were just starting to look for a new vehicle. After test driving two vehicles we narrowed our search to the Juke. We liked the features of the Juke and planned to contin look for a new vehicle. After test driving two vehicles we narrowed our search to the Juke. We liked the features of the Juke and planned to continue looking at different dealerships before making a purchase. Ferris, the sales man was very friendly and helpful in making our decision to make a purchase. We felt some pressure to make a decision, but no not regret that we did make a purchase that day. We do feel that we could have found a better price elsewhere, but feel the service offered by this dealership sealed the deal. More
Ferris Spikener was very good in the negotian process but definitely dropped the ball in the after care sale. Bob Smiley along with Jose' from the service department were nothing less than spectacular in the definitely dropped the ball in the after care sale. Bob Smiley along with Jose' from the service department were nothing less than spectacular in the recovery. I feel as a whole that the Gerald Nissan dealership is one I would without hesitation recommend to anyone. It would not be fair to hold an entire dealership responsible for the negligence of one person. I would like to add that Robert Dean from the finance department was also equally as professional and accomadating. More
We were given a very good price over the internet. Some dealers will advertise a low price and when you get there they are fresh out of that car, but not Gerald Nissan. We met with Ferris Spikener who shou dealers will advertise a low price and when you get there they are fresh out of that car, but not Gerald Nissan. We met with Ferris Spikener who should us the car we were interested in. My wife did not like the interior color so Ferris found one with everything she wanted and had it brought from another dealership withbin 45 minutes. When it came time to negotiate, Ferris honored the price qouted and offered a fair value for our trade in. A little negotiating on that and we had a great deal. We then met with Anthony for the financing and he explained our options thouroughly. We decided to Lease the car and save even more. We were very happy with the service we received and would definately return again. We will also recommend Gerald to anyone who is looking for a great deal and super service. More
Great dealership. Everybody is very helpful and knowledgable about all cars on the lot. Sameer was great to work with. Very down to Earth and I felt that he had my best interest in mind. I would de knowledgable about all cars on the lot. Sameer was great to work with. Very down to Earth and I felt that he had my best interest in mind. I would definitely recommend Gerald Nissan to anyone looking to buy. More
Worked with Bill and Neil initially, then worked with Ferris when Bill went on vacation. Nothing was lost in the exchange. Arrived at a deal that was all that I was looking for! I had never been a r Ferris when Bill went on vacation. Nothing was lost in the exchange. Arrived at a deal that was all that I was looking for! I had never been a repeat buyer of any car make, now I have my 3rd Altima in a row! More
I was thrilled with my experience at Gerald Nissan. As a former Ford owner (since 1974) I was skeptical about changing. But Gerald Nissan and my salesman BillKudla made my transition seamless. From the mi former Ford owner (since 1974) I was skeptical about changing. But Gerald Nissan and my salesman BillKudla made my transition seamless. From the minute I got there I felt comfortable I was able to look around and ask questions that were always answered. My needs for a vehicle were put first. I decided to buy an Altima as it fit my needs for gas mileage and comfort. My trade in was very fair, and my financing even more so. For the first time in my buying experience I drove out of the lot knowing everything I needed to know about my car. From how to turn on the headlights and radio to reading all the gauges. Even knowing what side my gas tank was on. And my car was immaculate. Since then I have been very happy with my car and enjoy showing it off. I have given this rating because I feel everyone should experience Gerald Nissan and its professional and friendly staff. More