Gerald Nissan of Naperville

This was our first time at Gerald Nissan in Naperville. We were helped by Jon Molero. I would just like to say that Jon was such a tremendous help. He was determined to get us want WE wanted (not in a push We were helped by Jon Molero. I would just like to say that Jon was such a tremendous help. He was determined to get us want WE wanted (not in a pushy way like most dealers we have experienced). He listened to what we wanted and needed and he went above and beyond to fulfill our needs. Not only did Jon due such a great job but Nick Smiley was a great help as well. I can tell you how much it means to know that there are still good salesmen out there that are willing to help the customer and not just worried about making a sale. I will definitely return and recommand Jon to all my friends and family. Thank you Jon & Nick you guys are great!! PS. WE LOVE our Altima :) More

I had been looking to purchase a vehicle for my son and as a lot of people do I did most of my car searching on line. I learned car dealerships don't want to provide too much information over the phone, ho as a lot of people do I did most of my car searching on line. I learned car dealerships don't want to provide too much information over the phone, however when I called Gerald Nissan and spoke to Anthony Miceli he was curtious, helpfull and didn't hesitate with providing me the necassary information I needed to make an informed decision. When I arrived at the dealership to see the vehicle I was interested in, it was just as described with "no surprises". I spoke to Ferris and had several questions about purchasing the car along with service and their service department. You can always tell the difference of someone who is reading a "script" as opposed to someone who truly knows what their talking about, and Ferris is certainly the later of the two. Without question I would highly recommend these two people along with their dealership when purchasing a vehicle, as I was completly satisfied. Thank you, Roy More

This is a great dealership with the best employees. I was out of state and spotted a car that I loved on their website. My Mother was able to come in and take a look at the car that I wanted and they were w out of state and spotted a car that I loved on their website. My Mother was able to come in and take a look at the car that I wanted and they were wonderful to her. I was even able to speak with Ferris and Anthony on the phone and they were very attentive. They were patient and answered all of my questions. When I came in a few days later to pick up my car I was very pleased. I feel great about the service that I received and would recommend this dealership without hesitation. More

Ferris Spikener is awesome person, who is very friendly and gave all information about vehicle and also listened to my opinions and at end I was able to buy the car and gave all information about vehicle and also listened to my opinions and at end I was able to buy the car More

I was in the market for a car for my daughter and my neighbor, who is an employee at this dealership, referred me. I started out just looking but the moment I stepped in the door, Ferris Spikener and Fr neighbor, who is an employee at this dealership, referred me. I started out just looking but the moment I stepped in the door, Ferris Spikener and Frank Abdelrahman met me with friendly faces and made me feel comfortable about asking whatever questions I had regarding a new vehicle. They showed me cars that night and the following day. I was able to make a great deal on the second day! I didn't think it would be that smooth! Since it would be my daughter's car and she was out of state, I was making calls to her just to clear up any questions she would have. They were very calm and even got on the phone - speaking with her directly. The whole journey was smooth from start to finish and I also love the extras the dealership provides to its customers. I am now a walking advertisement for Gerald Nissan! Thanks again! More

This is my second time purcasing a Nissan form Gerald Nissan. Both times have be outstanding. You know that part of the process of buying a new car when you say okay this is the car I want, now I have Nissan. Both times have be outstanding. You know that part of the process of buying a new car when you say okay this is the car I want, now I have to start playing the games with the salesman. Well that doesn't happen here. Ferris and all the Gerald staff were friendly and unpressuring and the whole process was incredibly easy. If you're looking at a Nissan I highly recommed Gerald Nissan, and Ask for Ferris. More

From the moment I walked onto Gerald Nissan’s lot I was welcomed by my sales consultant, Ryan Bravi. Ryan instantly put me at ease with his honesty, candor, and sense of humor. Feeling comfortable was ve welcomed by my sales consultant, Ryan Bravi. Ryan instantly put me at ease with his honesty, candor, and sense of humor. Feeling comfortable was very important to me given that this was my first new car buying experience. Ryan was extremely patient with me- I made several trips to the lot before deciding on exactly what model of car I wanted, and he was there to answer my questions every step of the way. Ryan’s knowledge of Nissan’s vehicles and confidence in the brand coupled with his follow-through and follow-up reassured me that I was choosing the right car. I never felt pressured or rushed to make my decision, rather Ryan diligently assisted me every step of the way making what could have been a stressful situation a pleasant experience. Since purchasing the car, Ryan has continued to check in with me and make sure I am satisfied with the car and the service I am receiving at the dealership. When small issues have come up, Ryan has worked swiftly to resolve them. I am extremely pleased with my car purchase and the experiences I have had with Ryan. I will gladly refer friends and family members to Ryan and Gerald Nissan in the future. More

Ferris was an excellent salesman to work with. We never felt pressured and was treated with the utmost kindness and consideration of our needs. His patience and understanding of our situation made us feel felt pressured and was treated with the utmost kindness and consideration of our needs. His patience and understanding of our situation made us feel so comfortable with him that we feel that we will be a lifelong customer of Gerald Nissan and Ferris. We never intended to purchase a car today but after our experience at Gerald's with Ferris, we drove home in a beautiful Nissan Murano Cabriolet! Thank you Ferris for making my dream come true! Robert Dean put together our financial package in a very organized, way and never hurried us. He took the time to explain all of the sheets that we signed and closed out the deal for us. It is very evident that Gerald Nissan employs first class employees. I would highly recommend this dealership to anyone who wants to have a pleasurable experience when purchasing a vehicle. And oh by the way, I am in love with my Cabriolet! It is so refreshing to feel "Truly Genuine Great Customer Service!" More

As i walked into the dealer I was greeted with respect and not overwhelmed with the sales staff. The customer service was right on as to what I was looking for in a vehicle. The work the sales staff did and not overwhelmed with the sales staff. The customer service was right on as to what I was looking for in a vehicle. The work the sales staff did to accommodate all my request was dead on. The friendliness of the of staff in general was amazing. They were respectful and offered their services to the max. The price of the vehicles meet what I was looking for in that certain vehicle. Overall, it was a great experience. More

Elvis was very helpful, Kind and Patient. I am very happy with my purchase and will be back. In Fact Elvis gave me my first car wash today! Thank You! happy with my purchase and will be back. In Fact Elvis gave me my first car wash today! Thank You! More