Gerald Nissan of Naperville

The service here was excellent! I will never go anywhere else to buy a car but here! They went above and beyond my expectations. They helped me to get a car that I could afford, even with my not so perfect else to buy a car but here! They went above and beyond my expectations. They helped me to get a car that I could afford, even with my not so perfect credit. I was also really impressed that it didn't take as long as I thought. More

I had the worse experience with this dealership. I bought 2013 Nissan Pathfinder ($42K). When I was testdriving it I noticed a weird smell coming from the vehicle. I asked the sales person about it and he 2013 Nissan Pathfinder ($42K). When I was testdriving it I noticed a weird smell coming from the vehicle. I asked the sales person about it and he said that the smell is normal because the car is new. I agreed with him and bought the car. 300 miles and two weeks later one evening I was with my three kids in the car and the car suddenly stopped. I went outside and saw a huge puddle with transmission oil.I called nissan roadside assistance and they told me that they'll cover only $100 for towing.They after about an hour the tow truck came and picked up my car and It took my three kids (6y, 2Y and baby 7m) and walk about a mile to home. Outside temperature was about 32deg. F. So the next day I visit the dealership and they told me that they are not resposible for enything and that I have to deal with nissan.I called a Nissan and they said they'll open a case and I never heard back anything from them. Two days later the dealership called me and told me that the car is ready.I took the car and guess what - 10 miles later the car stopped again with a puddle of transmission oil under it.They towed it again and I went to the dealership again to complain. The sales manager gave me again the std. BS and said that there is nothing they can do about it. So now I'm filing a lawsuit with my attorney for a lemon car and endangering the life of my family. So be very carefull when buying a car from this dealership ! UPDATE: 12/20/2012 It looks like finally I'll get my new car thanks to Nick Smiley and Deen Collins. More

They were all extremely helpful and didnt stop looking for a vehicle until we found one that i was happy to leave with. The sales men make u feel welcome and are there to help you as long as it takes. I a for a vehicle until we found one that i was happy to leave with. The sales men make u feel welcome and are there to help you as long as it takes. I am a very satisfied customer. More

We needed a lower priced used car for our 19 yr old daughter that needed to replace her car that was totalled in an accident. We told Ryan Bravi our situation and he found us a car that was in her bud daughter that needed to replace her car that was totalled in an accident. We told Ryan Bravi our situation and he found us a car that was in her budget. We were just going to shop to see what dealers had, and ended up finding a car that was a perfect fit. The best car buying experience we have ever had. Will definately recommend Gerald Nissan of Naperville to anyone in need of a car!! More

The entire Gerald team made the purchase process easy and enjoyable! I would highly recommend Boris and the Gerald team to anyone in the market for a new or used car. enjoyable! I would highly recommend Boris and the Gerald team to anyone in the market for a new or used car. More

This is the 3rd Nissan we've purchased from Gerald Nissan. Besides the great price we paid, we have always had good experience with sales & management staff, as well as excellent experience with the Nissan. Besides the great price we paid, we have always had good experience with sales & management staff, as well as excellent experience with the Edgar in the Service Department. We did shop 3 competitor vehicles and still strongly felt the value we received for the features we wanted were the best with Gerald & the Nissan Rouge we purchased. My wife plans to trade her Nissan Altima in, in about a year. So I am sure we will be back. More

It was fun to buy a car. Liked the light atmosphere. The employers were very patient with us. Nice dealership. Great car. Great company. Enjoyed. employers were very patient with us. Nice dealership. Great car. Great company. Enjoyed. More

Not only is the dealership friendly, curtious, and offers great customer service, but the service department is as equally wonderful. Have been going to this dealership for 15 years and looking forward to a great customer service, but the service department is as equally wonderful. Have been going to this dealership for 15 years and looking forward to another 15 years...or more...of great customer service. More

I had no intention of purchasing a new vehicle last I had no intention of purchasing a new vehicle last Saturday, I went to Gerald Nissan with my son to get his new Rogue lease. It was "Love at Firs I had no intention of purchasing a new vehicle last Saturday, I went to Gerald Nissan with my son to get his new Rogue lease. It was "Love at First Sight" with the 2013 Nissan Altima; needless to say...I took the car home! The entire sales force at Gerald Nissan were gracious and friendly, but especially Ferris Spikener and Anthony Triner, they were both amazing. They made me feel like I was very special, and that is why I would like to send all my friends and family there so that they can have the same delightful expierence that I had. Thanks Ferris Spikener, it was a pleasure doing business with you, Anthony Triner, and Gerald Nissan. More

My experience at Gerald Nissan was G-R-E-A-T!!! The service that I received from Ferris Spikener was absolutely wonderful. I told Ferris exactly what I needed and he definitely came through with all my service that I received from Ferris Spikener was absolutely wonderful. I told Ferris exactly what I needed and he definitely came through with all my requirements. He was informative, honest and trustworthy...which is the type of salesperson I will recommend to any body who is looking to purchase a vehicle. The overall experience was awesome because of my favorite salesman, Ferris Spikener and the entire staff at Gerald Nissan in Naperville! PEOPLE WHAT ARE YOU WAITING FOR?...HEAD OVER TO GERALD NISSAN RIGHT AWAY!!! FROM A VERY HAPPY CUSTOMER! :-) More