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Gerald Nissan of Naperville

Naperville, IL

3.9
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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February 01, 2013

Due to our busy schedules I worked online with Paul Gawel to obtain all of the information needed to make a decision regarding the selection of the Murano I purchased last evening. By the time my husband an More

by sbleibforth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gawel
Feb 04, 2013 -

Gerald Nissan of Naperville responded

Your recommendation is amazing to hear. We're thrilled you enjoyed working with Paul during the purchase of your new Murano. It's great to hear when you and your husband entered our dealership you already felt informed. Please stop in and see us again soon! We truly appreciate your positive feedback. Be sure to find us on Twitter and Facebook for exclusive content and promotions. -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 01, 2013

Anthony and Ferris we kind, fair and awesome. They made car buying easy and effortless. I'm going to recommend any looking to buy a car to see them. Awesome job guys and thank you. More

by jepalmisano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli
Feb 04, 2013 -

Gerald Nissan of Naperville responded

Anthony and Ferris will love to hear you enjoyed working with them. It's awesome the car buying process was easy and effortless. Your recommendation is a huge compliment to our staff. We hope to see you again soon! Please find us on Twitter and Facebook for exciting specials and promotions. Happy driving! -Anthony Miceli General Sales Manager amiceli@geraldauto.com

January 17, 2013

I would like to thank Gregory Queen for a excellent job in helping me with my purchase. I have rated this dealership at 10 for excellence. Thank You Greg More

by cheryljb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Queen
Jan 18, 2013 -

Gerald Nissan of Naperville responded

Thank you for recognizing Gregory! We're happy to hear he provided you with excellent service during the purchase of your new vehicle. We appreciate your high rating and hope to work with you again in the future. Be sure to find us on Twitter and Facebook for exciting promotions and special offers. Thanks again! -Nick Smiley General Sales Manager nsmiley@geraldauto.com

January 09, 2013

My husband dealt with Dean on the phone because of a referral from a friend. He liked him so much because of his honestly and friendliness he ordered a car over the phone. We saw the car and drove i More

by debhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 10, 2013 -

Gerald Nissan of Naperville responded

Thank you for choosing Gerald Nissan! We're happy to hear your husband enjoyed working with Dean. It's great his honest and friendly approach to the sales process made your husband feel comfortable enough to order a car over the phone! Ferris will appreciate the shout out as well. We hope to work with you both again soon. Be sure to find us on Twitter and Facebook for exciting specials and promotions. Thanks again. -Nick Smiley General Sales Manager nsmiley@geraldauto.com

December 31, 2012

I test drove the 2013 Altima sl with Keevin and he did a great job of explaining all the features of the car. Once I decided to make a purchase he and Anthony Triner and I agreed on a price and the finan More

by Alschuler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keevin Pullen & Anthony Triner
Jan 02, 2013 -

Gerald Nissan of Naperville responded

Thank you for choosing Gerald Nissan! We're happy to hear Keevin was able to explain all the features of the new Altima on your test drive. We're happy Anthony and him made a great team. At Gerald Nissan we strive for professionalism in every customer interaction. It's great you understood this while working with us. Be sure to find us on Twitter and Facebook for exciting offers and exclusive content. Thanks again! -Nick Smiley General Sales Manager nsmiley@geraldauto.com

December 30, 2012

We were in the market for a new vehicle for me. Ferris Spikener was our sales person. Ferris was very knowledgeable of the Nissan vehicles and helped us to find the perfect vehicle for me. We were very More

by cayanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2012 -

Gerald Nissan of Naperville responded

Thank you for sharing your experience with us. We love to hear that Ferris was knowledgeable and helped you find the perfect Nissan. We're thankful he went the extra mile to ensure all of your questions and concerns were addressed. If you need anything from our service or sales departments feel free to contact us at any time. Thanks again! -Nick Smiley General Sales Manager nsmiley@geralduato.com

December 28, 2012

Working with Boris has been the best car buying experience I have had. His professionalism, honesty, and genuine great personality, has provided me with a great car that everyone in my family love More

by akravetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2012 -

Gerald Nissan of Naperville responded

Thank you for choosing Gerald Nissan! We love that Boris helped you have the best car buying experience. He is a wonderful example of what our staff strives to be, it's great you would recommend and work with him again. Be sure to find us on Twitter and Facebook for exclusive content and promotions. Thanks again -Nick Smiley General Sales Manager nsmiley@geraldauto.com

December 23, 2012

We had great experience working to resolve with our issue with the dealership. They will not let us go until we completely satisfied. We would like to express our appreciation to our Salesperson Gino Tai More

by zhel.anthonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gawel
Dec 24, 2012 -

Gerald Nissan of Naperville responded

Thank you for sharing your experience! It's great you enjoyed working with our staff. We absolutely love to hear that our team wanted to make sure you were 100% satisfied. If you need anything from our staff feel free to contact us at any time. Thanks again for choosing Gerald Nissan! Please find us on Twitter and Facebook for special offers and promotions. -Nick Smiley General Sales Manager nsmiley@geraldauto.com

December 22, 2012

I have given all 5 stars for each category because it was exceptional service. The team was extremely friendly, fast, and knowledgable. They genuinely cared about our needs and what would we best for us inst More

by amiletta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli
Dec 24, 2012 -

Gerald Nissan of Naperville responded

Thank you for the 5-star rating! It's great our team was friendly , fast and knowledgeable. We love that you understood we truly care about our customers as well. We appreciate your recommendation and hope to work with you again soon. Don't forget to find us on Twitter and Facebook for exciting online offers. -Nick Smiley General Sales Manager nsmiley@geraldauto.com

December 21, 2012

I would highly recommend purchasing your next vehicle at Gerald Nissan in Naperville. They were amazing to work with, so professional and knowledgeable. What a great car buying experience, and I absolutel More

by ginakubica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli
Dec 24, 2012 -

Gerald Nissan of Naperville responded

Thank you for recognizing our dealership. We love that you enjoyed working with our staff. It's awesome you absolutely love your new car as well. Your recommendation is greatly appreciated as well. If you need anything from our staff feel free to contact us at any time. Be sure to find us on Twitter and Facebook for exclusive online offers as well. Thanks again! -Nick Smiley General Sales Manager nsmiley@geraldauto.com

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