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Gerald Nissan of Naperville

Naperville, IL

3.9
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

April 12, 2013

The guys identified above Vinod, Anthony, and Ferris were exceptional in their customer service support. We can buy a car anywhere; in fact we could buy a car on-line and avoid the “perceived” shady car sal More

by davis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
March 28, 2013

Loved the car shopping experience...went by smoothly, seamlessly and effortlessly. They could feel the pulse of the customer i.e., us and sold the car in one shot like as if it was a garment purchase, as More

by shobaramesh
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli
Mar 29, 2013 -

Gerald Nissan of Naperville responded

Thank you for taking the time to let us know about your experience. We greatly appreciate your kind words. Our team strives to provide the highest level of customer service with everyone who walks through our door. We proud to hear our team took such good care of you. We look forward to working with you in the future! Don't forget to find us on Twitter and Facebook we offer exclusive specials and promotions for our "likers" and followers. Thanks again! -Anthony Miceli General Sales Manager amiceli@geraldauto.com

March 06, 2013

Everyone was very friendly and very helpful. The pricing was great! This was my first time buying a new car and they made me feel comfortable with my purchase. I would definitely recommend this dealership More

by kelleyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli, Greg Queen
Mar 07, 2013 -

Gerald Nissan of Naperville responded

Thank you for the 5-star rating! At Gerald Nissan of Naperville, our goal is to provide our customers with fair pricing and helpful staff. It's wonderful to hear you felt comfortable with your purchase as a first time buyer. We're grateful for your recommendation and hope to work with you again soon. If you need anything from our sales or service departments please reach out to us, we're always here to answer questions. Be sure to find us on Twitter and Facebook for exclusive specials and exciting promotions. -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 28, 2013

Hands down, the best experience buying and leasing a car one could imagine. From the second you walk in the door that's opened for you by one of the amazingly personable sales associates to the showing of v More

by uomodimagia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli
Mar 01, 2013 -

Gerald Nissan of Naperville responded

Your positive feedback is great to hear! Thank you for taking the time to recognize our staff. We're floored you had "the best experience buying and leasing a car" with us! We appreciate your business and 5-star rating. If you have any questions or concerns for our staff feel free to reach out to us at any time. Don't forget to find us on Twitter and Facebook we offer exclusive specials and promotions for our "likers" and followers. Thanks again! -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 17, 2013

My Husband and I both purchased a car from salesman, Jon Molero. Went to just look at the 2013 Sentra for me and I was so pleased with the car that I bought it that day. My husband decided to look at the More

by Sarabeth32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli
Feb 19, 2013 -

Gerald Nissan of Naperville responded

Thank you for your business! We're thrilled that you and your husband enjoyed working with Jon. It's awesome you both went home with a new vehicle that day. We hope you're enjoying your new Sentra and Altima! Jon will be grateful for your positive feedback. Thank you for recognizing him and recommending our dealership. I appreciate your kind words as well. Please contact us at anytime if you need anything from Jon or myself. We look forward to helping you and your husband again! Don't forget to find us on Twitter and Facebook for exclusive content and promotions. -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 13, 2013

We have purchased many cars over the last 50 years. Our experience with Boris at Gerald Nissan was one of the best if not the best. He never pushed us to do something we did not want to do and he add More

by Akalitzky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2013 -

Gerald Nissan of Naperville responded

Alan and Mary, Thank you for choosing Gerald Nissan! We're thrilled you had one of the best car buying experiences you've ever had working with Boris. He will be ecstatic that you enjoyed working with him! Your recommendation and business are truly appreciated. If you have any questions regarding your new vehicle feel free to contact Boris or any member of our staff at any time. We're always here for our valued customers. Thanks again! -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 10, 2013

I work shift work and both Vinod and Bob were great to work with. They along with the rest of their team hung around after official closing and were able to work out a great deal for a '12 Altima. Rober More

by BryanDvorak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem, Bob Smiley
Feb 11, 2013 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this review. It's awesome Vinod and Bob were great to work with. We love that they hung around after closing to help you get a great deal on a 2012 Altima! Robert will be thankful for the shout out as well. We look forward to working with you on your next vehicle. If you need anything from our service or sales department feel free to contact us at any time. Thanks again! Don't forget to find us on Twitter and Facebook for exclusive specials and content. -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 06, 2013

I was new to Nissan and wasn't completely sure I would find my next car here. On the recommendation of a friend, I test drove a Murano and was pleasantly surprised. I had a very pleasant experience at G More

by ajw1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2013 -

Gerald Nissan of Naperville responded

Thank you for choosing Gerald Nissan. We're thankful you came to us after a recommendation! It's great Ferris addressed all your concerns and helped you understand all the different options available. We look forward to working with your husband in the future. Thanks again for your business and wonderful feedback. Don't forget to find us on Twitter and Facebook for exciting promotions and maintenance deals. -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 04, 2013

Awesome customer service from Victor & Tony!! They never gave up and got us the deal of the century!!! I got my dream car - Thank you!! More

by malone1721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli
Feb 04, 2013 -

Gerald Nissan of Naperville responded

Thank you for recognizing Victor and Tony! We love to hear you received the "deal of the century!" Your feedback as a valued customer is greatly appreciated. We're ecstatic we could help you in to your dream car. Congratulations! We hope to see you again soon. Don't forget to find us on Twitter and Facebook for exclusive specials and promotions. -Anthony Miceli General Sales Manager amiceli@geraldauto.com

February 03, 2013

Friendly sales person with good knowledge of the cars. Made shopping easier with little to negotiate. Location was the key and ease of accessiblility made it our choice More

by ankitkrana
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Spikener
Feb 04, 2013 -

Gerald Nissan of Naperville responded

Your feedback is appreciated! It's great to hear you enjoyed our friendly sales staff. At Gerald Nissan of Naperville, we pride ourselves in having extensive knowledge of our vehicles to help our customers make the best decision possible. Thank you for taking the time to write this feedback. Be sure to find us on Twitter and Facebook for exclusive specials. -Anthony Miceli General Sales Manager amiceli@geraldauto.com

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