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Gerald Nissan of Naperville

Naperville, IL

3.9
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

October 22, 2021

Honest and not pushy. Gave me info to think about and make my decision to see if the price was good More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Gerald Nissan of Naperville responded

Thank you for the excellent review! It is great to know that our staff was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 20, 2021

Blue team took good care of me and my car. I was in and out in about 30 minutes. More

by opsraf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Gerald Nissan of Naperville responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 10, 2021

Please add Scott Slattery to your service department list. It seems like you only have one person listed. Not fair to the rest of the team in my opinion. Scott Slattery is an outstanding service rep. More

by Nissan.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT SLATTERY
Oct 13, 2021 -

Gerald Nissan of Naperville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 07, 2021

I showed up 30 min early for a service appointment. My car was almost immediately seen and the recall issue on my 2021 Sentra was resolved in minutes. I was on my way back home very quickly and I was abl More

by anthony_m_anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Gerald Nissan of Naperville responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 06, 2021

Very efficient process to book service appointment. Service area was clean and provided free wifi. Service rep was courteous and professional. More

by Rc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Vargas
Oct 11, 2021 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 05, 2021

Always a good service department experience. Check in, waiting area and service managers top notch. More

by tcastre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 08, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 03, 2021

I always go to this location for servicing my car. Have always liked it. Professional and quick. More

by SanNissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 06, 2021 -

Gerald Nissan of Naperville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 02, 2021

They do a excellent job on getting you in and out at competitive charges. Andrew in Service was extremely helpful. Definitely enjoys his job. More

by Wcrjano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 06, 2021 -

Gerald Nissan of Naperville responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 02, 2021

Great service and very helpful staff. Bought two cars here and would not hesitate to buy another when the time comes. More

by Damon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Gerald Nissan of Naperville responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 30, 2021

Service was excellent and faster. Good cafe and water.the service for message, excellent and faster. More

by fernando6188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Majesky | rmajesky@geraldauto.com

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