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Gerald Nissan of Naperville

Naperville, IL

3.9
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

July 06, 2014

Best car buying experience so far! We went in knowing exactly what we wanted . Color & style were very important to us. They did not have exactly what we wanted so 2 business days later More

by rafal.drabik.94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Smiley
Jul 07, 2014 -

Gerald Nissan of Naperville responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Howard is a great person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Kind regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 02, 2014

great experience It took me six months to decide on the right car for me and salesman howard krick was patient and helpful the whole time. Letting me know when he came More

by petegaffney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Jul 03, 2014 -

Gerald Nissan of Naperville responded

Your fantastic review was quite a refreshing readI am happy that Howard provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Gerald Nissan of Naperville. We look forward to assisting you with your future sales and service needs. Warm regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 01, 2014

Another fantastic Nissan experience! We have purchased multiple cars from Gerald Nissan, have always been happy, and still this was by far the best experience. Greg was wonderful to work More

by lizajohnsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Jul 02, 2014 -

Gerald Nissan of Naperville responded

First, I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Greg’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. All the best, Austin Hyde, Customer Relations Manager, 623-934-5211, ahyde@earnhardt.com

June 25, 2014

Great Our family recently purchased our 2nd vehicle from Gerald Nissan within the past three months! In April our daughter worked with Howard Krick who hel More

by lislelaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Jun 25, 2014 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review. We are very happy to hear that the team could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 22, 2014

Howard Krick is the man! Howard was absolutely wonderful to work with. Me an my mom originally went in to get a Juke, he took us for a drive on their awesome test course and i More

by jontaylor630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2014 -

Gerald Nissan of Naperville responded

Thank you for taking the time to give us your feedback! Howard is a great asset and we appreciate him for giving you that comfort during your experience! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We thank you again and we look forward to servicing you again in the future! Respectfully, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 19, 2014

My first car buying experience This June I was looking to purchase my very first car. I originally came into the dealership looking to finance a used car, thinking it would be the b More

by Michelle Krick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2014 -

Gerald Nissan of Naperville responded

Michelle, it was a pleasure to read about your first buying experience working with Howard, Anthony, Niel and James. Congratulations on your new Sentra! We're glad to hear that you felt they went above and beyond to help out with your vehicle needs. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Take care, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 18, 2014

very good experience We recently purchased a Murano from Gerald of Naperville. The sales staff was friendly and knowledgeable. We were there only to test drive a vehicle More

by murano2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2014 -

Gerald Nissan of Naperville responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that our team was able to provide you with such exceptional service. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your purchase visit. Enjoy your new Murano and we hope to see you again soon! Take care, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 14, 2014

Friday the 13th was a great day! A very special thank you to all of you because you made it all happen! My car was totaled and you worked with me and told me you would make it happen. More

by jklaisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Smiley
Jun 16, 2014 -

Gerald Nissan of Naperville responded

Thank you for leaving us this review about your great purchase experience at our dealership! We are very happy to hear that we could help get you set up with you new vehicle. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Respectfully, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 12, 2014

Our First Car Together! My husband and I recently got married and decided to spoil ourselves with a newer car. We looked online and found a few cars that we were interested More

by TheApollos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 13, 2014 -

Gerald Nissan of Naperville responded

Thank you for the wonderful review and for traveling from quite a distance to do your business. I’m so happy to hear that we were able to help find the perfect vehicle for you. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We will be sharing your words with Howard, Neil and James and we hope to see you back in again soon! Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

June 12, 2014

Great Experience I bought two cars at the same time, one for my husband and one for my son as he is starting to drive. I grew up with Howard Krick and knew what a grea More

by curran2201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Jun 13, 2014 -

Gerald Nissan of Naperville responded

Thank you for taking the time to share your experience with us! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day and that you were satisfied with the service you received from me, Howard, James and Anthony. Congratulations on the new Pathfinder and Sentra! We appreciate your recommendation and please feel free to contact us if you have any questions on your new vehicles. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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