Gerald Nissan of Naperville

Got me an Xterra I saw the Xterra on the road but visiting with Greg Queen made the final decision. We actually made the decision to purchase one after talking with Gr I saw the Xterra on the road but visiting with Greg Queen made the final decision. We actually made the decision to purchase one after talking with Greg and the options he could do for us. I suppose there is always room for improvement but not so much with Greg. He is AWESOME, very kind and honest. We will return to Greg when looking for a truck for my husband. Thanks for everything, Greg and the Team behind you. Anthony, thanks for letting us try financing through Nissan. It was a much better deal than offered by my bank. Take care. More

Greg Queen is the best! I have to say a huge thank you to Greg Queen for his help--he helped me find the best car for me, and answered all of my questions with patience & kno I have to say a huge thank you to Greg Queen for his help--he helped me find the best car for me, and answered all of my questions with patience & knowledge! More

Actually Listened My husband and I walked in and said, "We are NOT buying or signing anything today. We want a test drive a Nissan Rogue and make our decision later on My husband and I walked in and said, "We are NOT buying or signing anything today. We want a test drive a Nissan Rogue and make our decision later on". Greg said, "OK, cool". There were no pressure tactics; just information. He took a lot of time to go over the Rogue and shows us all the features. We left and were not pressured at all into a sale. We just left with a solid understanding of all the options available to us. We came back a few days later. After talking and thinking it over, we were confident that leasing a Rogue was the best option for our family. Greg helped us through the process. When the insurance company had issues processing our new lease, Greg got on the phone with them to help straighten out the mix up. We drove off the lot in a new 2014 Nissan Rogue and we couldn't be happier about our experience and about the car. More

I'll be back Howard Krick removed all anxiety I had about "dealing" with a dealership in the first two minutes I spent with him. It was clear that he wasn't going Howard Krick removed all anxiety I had about "dealing" with a dealership in the first two minutes I spent with him. It was clear that he wasn't going to be pushy, but rather help me navigate getting to whaat I wanted out of the experience. That selfless personna and tireless advocacy got me in the car that I wantd for the price that I needed...period. I'm a repeat customer at Gerald and this experience insured that I'll be back again, this time seeking out Howard again as my representative. Good Job! As a follow up, Anthony Miceli (the GM) communicated with me frequently to make absolutely sure that I was being treated well. Also, James Brown, the "closer" was professional, accurate and thorough when processing and explaining the terms. All in all, great teamwork! More

Customer Howard Krick is a great salesman because he cares about his customer. He helped me find a reliable vehicle which met my current needs, and he also wal Howard Krick is a great salesman because he cares about his customer. He helped me find a reliable vehicle which met my current needs, and he also walked my through the purchase. I did not feel rushed or stressed during my sale. He tried very hard to make sure that I felt confident and secure in my purchase. I am so happy and I will continue to be a loyal customer. More

Gerald Nissan - Excellent place to shop your next car I purchased my brand new Nissan Rogue 2014 SL from Gerald Nissan of Naperville and my buying experience has been GREAT!! Howard Krick was my Sales Rep I purchased my brand new Nissan Rogue 2014 SL from Gerald Nissan of Naperville and my buying experience has been GREAT!! Howard Krick was my Sales Rep and he ensured that all my questions were answered and was a perfect guide during the entire process. He always went out of his way to help me and gave me a wonderful car buying experience with his knowledge and great customer service skills. Howard believes in "Customer comes First" concept and he surely justifies it. Moreover, the entire team at Gerald Nissan including Anthony Triner, Rob Dean and James Brown were very friendly and co-operative during the entire process. I would like to THANK all of them for providing me with such an awesome experience. More

Friendly, Stress Free Purchase More automobile salesmen need to take notes from Howard Krick,, he is honest, he listens, and he was the reason my car buying experience was stress fr More automobile salesmen need to take notes from Howard Krick,, he is honest, he listens, and he was the reason my car buying experience was stress free. He honestly cares about the customer and is one of the most trustworthy people I have ever met in the car industry. I felt the same way about James Brown in finance, these are two individuals I would absolutely refer people to see and urge them to work with. More

Car Purchase During my recent purchase of a 2014 Rogue I had the benefit of an excellent Gerald team to assist me. First, Edgar Cortes who has been my Service Man During my recent purchase of a 2014 Rogue I had the benefit of an excellent Gerald team to assist me. First, Edgar Cortes who has been my Service Manager for a decade with my 2004 Murano guided me through the vehicle specifications and option choices. Anthony Triner was a pleasure to negotiate with and provided me a clear understanding of the Rogue pricing and trade-in value of the Murano. Howard Krick did an excellent job with all the paperwork. Adrian Alvarez provided an hour's detailed explanation of all the vehicle's operating systems. Bob Smiley provided the oversight of the entire process and made sure every step was to my satisfaction. I am really enjoying my Rogue SL with Premium Package. . More

Value for money and gr8 buying experience I had a gr8 experience in buying the car . Howard Crick our primary sales contact was extremly patient and understood our needs very well . He even dr I had a gr8 experience in buying the car . Howard Crick our primary sales contact was extremly patient and understood our needs very well . He even drove up a long way to return to me my id which I had forgotten. Bob the sales manager went out if the way to arrange good financing options as well as insurance for the new car I had gone along with my wife and parents who were visiting us and it was a memorable experience for all. The car was delivered along with almost a full tank of gas filled in. More

Nissan Sentra 2014 I had went just to look and everything went so well I came out with a brand new 2014 Nissan sentra. Howard and Anthony were able to help me get out of I had went just to look and everything went so well I came out with a brand new 2014 Nissan sentra. Howard and Anthony were able to help me get out of my car now and help me get something worth the price and the car I actually like!! Overall it was a great experience! More