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Gerald Nissan of Naperville

Naperville, IL

3.9
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

October 02, 2014

Couldn't ask for more Howard Krick was very good from the beginning til the end. He promised me no surprises and his straightforward approach with little haggling surpris More

by ron.zygmunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Allen
Oct 03, 2014 -

Gerald Nissan of Naperville responded

Your fantastic review was quite a refreshing read! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Howard provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Gerald Nissan of Naperville. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Warm regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 23, 2014

Best Sales Person I recently went into Gerald Nissan of Naperville looking to buy my first car. Howard Krick was the first person who greeted me at the door and made my More

by mwoods2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 24, 2014 -

Gerald Nissan of Naperville responded

Thanks so much for taking the time to write this review! Howard is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Congratulations to your new Acura RDX. If you have any questions, please come back in to visit! Warm regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 03, 2014

BEST Buying Experience! Howard Krick is the sole reason I visited this dealership, and I can promise you that myself, my friends and my family will all be visiting him when t More

by ryanhamlin5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Smiley
Sep 04, 2014 -

Gerald Nissan of Naperville responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Howard, James, Bob and Rob are great people and they strive to create a great car buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. Our team works incredibly hard to exemplify the Gerald Nissan of Naperville commitment to customer care and we're so thankful that your time with us was well spent. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. We cannot thank you enough for your wonderful review and for your referrals! Congratulations on your new car! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Kind regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 02, 2014

THE BEST SALES PERSON HANDS DOWN I came into the dealership back in April 2014 because I wanted to sell my husband on the Nissan Altima and trust me he's hard to sell but Greg was not More

by leflore-chapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Sep 03, 2014 -

Gerald Nissan of Naperville responded

Thanks so much for the nice review! Greg is a key component of our team here at Gerald Nissan of Naperville and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 02, 2014

Third Nissian We have Purchased from Gerald I received online quotes from several dealerships prior to visiting Gerald Naperville. This was the second time we have purchased a vehicle starting w More

by ThePetersens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kathy Wong
Sep 03, 2014 -

Gerald Nissan of Naperville responded

Congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know that you feel confident in your decision to choose Gerald Nissan of Naperville as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork and it is magnificent to know that Kathy, James, and Howard were able to provide you that. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 01, 2014

Best car buy expeirnce of my Life! I typically visit around ten deallers before i purchase a car. And i ussually am never comfortable during the proceess. I like to ponder the decisio More

by paul.sharp.5074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2014 -

Gerald Nissan of Naperville responded

Thank you for writing about your visit with us and congratulations on your new car! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. At Gerald Nissan of Naperville, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Howard and James was able to show you a dedicated, pressure-free and personalized car buying experience. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 30, 2014

Bought a Car Every part of my buying experience exceeded my expectations. Howard found me a great car, and under my budget as well. I felt really comfortable there More

by nickcampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Smiley
Sep 02, 2014 -

Gerald Nissan of Naperville responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Howard, James and Bob are excellent people and they strive to create a great car buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. We know that buying a car is an important decision and we are proud that you chose our dealership. Congratulations on your new car! We are glad to hear your loving it. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Warm regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 22, 2014

Car Shopping I am in the process of replacing my company car which is leased through Enterprise Leasing program. Today I spent the afternoon test driving the vehic More

by uxb2001
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown Persons
August 19, 2014

great job boris boris was the most understanding salesman I have met he will put you at ease and take his time to find the right deal for you More

by truckin64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kathy Wong
Aug 20, 2014 -

Gerald Nissan of Naperville responded

Thank you for reviewing your time spent at Gerald Nissan of Naperville. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with Boris was at ease! We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 19, 2014

Finance not offered Great until I was mislead on finance options, will not shop here again. I will be in the market for a new Nissan in April ,and will not return to Gera More

by gotboat65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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