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Gerald Nissan of Naperville

Naperville, IL

3.9
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

March 09, 2015

Positively painless! I HATE car shopping. We have all dealt with pushy sales people, fake finance people, and shoddy service. At Gerald, I didn't have ANY of that! After More

by Kelly B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose (I am not sure of his last name.) Robert (again, not sure of last name but he went over our contract with us)
Mar 10, 2015 -

Gerald Nissan of Naperville responded

Kelly, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both painless and enjoyable, and I'm very pleased that your visit reflected our efforts. Howard is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. Congrats on you new 2014 Altima! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 20, 2015

EXCELLENT SALESMAN AND SERVICE Do not go anywhere else or work with anyone else other than Dave Webb at Gerald Nissan in Naperville. My recent car purchase experience was phenomena More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Webb
February 18, 2015

Neil Patel is a very helpful and patient salesman The only reason I purchased my 2015 Rogue was because of my experience with Neil Patel. He was patient with me test driving the Rogue and was very th More

by Marin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gawel, Bob Smiley, Neil Patel
Feb 19, 2015 -

Gerald Nissan of Naperville responded

Thank you for the feedback about your recent visit to our dealership. We are glad Neil provided you with world-class service. Our customers mean everything to us and we can't thank you enough for choosing Gerald Nissan. We appreciate your business and hope to see you back here again in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

January 17, 2015

Safety First I purchased a car in June and had a phenomenal experience at Gerald. Phenomenal enough to come back 6 months later to get something a little bigger a More

by jbehrman81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Allen
Jan 19, 2015 -

Gerald Nissan of Naperville responded

All of us at Gerald Nissan of Naperville congratulate you on your new Nissan Altima and appreciate the opportunity you presented to earn your business! Howard is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Give us a call if you have any further questions Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

January 17, 2015

Great buying experience! I recently bought a new 2014 Nissan Murano from Howard Krick. He was patient with me as I test drove both the Rogue and the Murano. Howard was quick More

by Chris G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli, Jason Allen
Jan 19, 2015 -

Gerald Nissan of Naperville responded

Congratulations on your brand new Murano, Chris! Howard is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Kind regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

January 11, 2015

Best experience ever Buying a car could be a very overwhelming experience, but with Gerald Nissan of Naperville it will be the total opposite! All their staff is extremely More

by Marc G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2015 -

Gerald Nissan of Naperville responded

We are pleased to hear that you had an excellent experience with Krick and the rest of our team, Marc. We cannot thank you enough for your wonderful review of Gerald Nissan of Naperville and for your referrals! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

January 04, 2015

I Love It ???? 2015 Nissan Rogue, It's Amazing Exactly What I Was Looking For & The Service That I Got It Was Wonderfull, I Definitely Recommend Gerald Nissan Of Na More

by Noemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Allen
Jan 05, 2015 -

Gerald Nissan of Naperville responded

Noemi, we would like to thank you for your wonderful feedback about your experience at our dealership! Congratulations to your new Nissan Rogue. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Warm regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 30, 2014

Wonderful experience at Gerald Nissan of Naperville I contacted Howard Krick in hopes to find an ideal car for traveling to school after having multiple disappointing visits at other dealerships. He wen More

by JLeSavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2014 -

Gerald Nissan of Naperville responded

Jordana and Lisa, thank you for writing this fantastic review and giving our dealership such an excellent star rating! Congratulations to your new purchase. It is great to hear that Howard was able to go above and beyond your expectations and provide you with a wonderful experience. Thank you for your recommendation as well. Feel free to call or stop by if there is anything else we can do for you. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 15, 2014

Love my 2014 Sentra!!! Had a not so pleasant experience at the dealer in joliet. We drove to naperville Nissan and Howard Krick greeted us warmly outside. It was my first ti More

by brando091121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2014 -

Gerald Nissan of Naperville responded

It was a pleasure to read about your first buying experience working with Howard. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. We look forward to seeing you again in the future! Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 10, 2014

"Buy cars from this location and ask for HOWARD" I have owned 3 cars in my lifetime and I would have to say the customer service experience I received at Gerald Nissan of Naperville was above par. I More

by Trenitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Dec 11, 2014 -

Gerald Nissan of Naperville responded

Travis and Am, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Gerald Nissan of Naperville, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Howard and Anthony were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Best regards, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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