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Gerald Nissan of Naperville
Naperville, IL
873 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
November 25, 2021
The service department was efficient and organized - clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. More
by Meyer56
Employees Worked With
November 11, 2021
Easy to schedule service on line. Check- in noted the areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one f areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one for immediate service - deferred others til later). More
by Kal4
Employees Worked With
November 11, 2021
The Service guy was great to deal with. Thanks again Jacob, see you for my next oil change. Rick Jacob, see you for my next oil change. Rick More
by brutis86
November 08, 2021
I was able to make an appointment on very short notice and get the work done quickly and get the work done quickly More
by plamar
Employees Worked With
November 06, 2021
Service was an excellent experience! My vehicle was taken in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They e in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They even washed the exterior of my car! About the only thing that would have been icing on the cake is if they had made coffee for me in the waiting room! I had to figure out the machine myself. : ) More
by KenD
Employees Worked With
November 04, 2021
Fast,friendly, and efficient service. Dana was remarkable and very knowledgeable. I would definitely recommend to family and friends when they are looking for a new vehicle! and very knowledgeable. I would definitely recommend to family and friends when they are looking for a new vehicle! More
by Mwasik42586
November 03, 2021
I have always had a good experience with Gerald Nissan, whether getting a new vehicle, or getting serviced thru their service department. whether getting a new vehicle, or getting serviced thru their service department. More
by Bbuhrandt
October 27, 2021
I would give zero stars if possible. I received no service from this employee. Dropped off my car for repair received an estimate and after calling numerous times leaving countless messages on VM, wit service from this employee. Dropped off my car for repair received an estimate and after calling numerous times leaving countless messages on VM, with other service reps and front office staff for a week I never received one call back. Common courtesy was out the window. He gives bad service a good name. Saul would never work one additional day for me. I didn’t receive any service until I went into the dealership and had to ask for the service manager. Horrible experience. More
by Christianburch23
October 22, 2021
Honest and not pushy. Gave me info to think about and make my decision to see if the price was good make my decision to see if the price was good More
by Helen
Employees Worked With
