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Gerald Nissan of Naperville

Naperville, IL

4.2
871 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 871 reviews

October 20, 2015

Great car buying experience! When we went to Gerald Nissan last week to look at a Nissan Sentra we had viewed online, we had an overwhelmingly positive experience. Our salesperso More

by justinwilbern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2015 -

Gerald Nissan of Naperville responded

Justin,congratulations on your brand new car! Boris is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 04, 2015

Not your stereotypical car dealer We first came to Gerald Nissan in July, looking at Rogues. We knew we would be back, it was just a matter of when. After we looked as some Rogues in More

by Noey1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 05, 2015 -

Gerald Nissan of Naperville responded

Noey,congratulations on new car! and thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Howard was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com  

October 02, 2015

Great Dealership I have now bought 2 cars from Gerald Nissan in the past 2 months, a pathfinder and a murano. I dealt with Howard & Tony and truly enjoyed the car buyi More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Oct 05, 2015 -

Gerald Nissan of Naperville responded

Joel, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Howard and Anthony is a great people person and they strives to create a positive buying experience for every customer. They will be very happy to hear that they are was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 01, 2015

Deem Collins addressed my problem, one that Nissan ignored Nissan didn't help me out when my car failed on a well known warranty issue because my 72 month warranty coverage expired one month ago, despite only More

by Jeff11
Recommend Dealer
Yes
Employees Worked With
Deen Collins
Oct 02, 2015 -

Gerald Nissan of Naperville responded

Glad we could help!! and thanks for the kind words. We hope your Nissan gives you many more years of good service. Deen Collins

Oct 05, 2015 -

Gerald Nissan of Naperville responded

Jeff, we cannot thank you enough for your wonderful review of Gerald Nissan of Naperville referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 30, 2015

Love my Juke and Gerald Nissan Buying a new car as we all know can be a real hassle. Not at Gerald Nissan....after going to many local dealers and being disappointed by their lack o More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli, Dave Webb
Oct 01, 2015 -

Gerald Nissan of Naperville responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Howard, Dave and the rest of our team were able to meet your needs. At Gerald Nissan of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 30, 2015

Howard is the Best! Gerald Nissan and my friend Howard Krick did a wonderful job guiding me through the process of getting a new car. Howard is friendly, helpful, hard wo More

by DBrinkman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2015 -

Gerald Nissan of Naperville responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Howard and the rest of our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Sentra. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 28, 2015

New Car Purchase Made Easy Howard Krick was very easy to work with and made me feel that my customer satisfaction was his upmost concern. Having to make this decision alone was More

by gardener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony
Oct 01, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Howard could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 10, 2015

We purchased a new Pathfinder! Howard was wonderful to work with! He listened to what we needed and found the perfect car for us!!! After the purchase, Howard walked us through ever More

by Drudolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Sep 14, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Howard could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 09, 2015

Very Happy repeat customer Have had great experience at this dealer and Nissan's product. Have bought two other cars from them and will continue to make them my first choice in More

by Murano15sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Gerald Nissan of Naperville responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Gerald Nissan of Naperville and it’s great to hear of your continued business. Howard is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Murano! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 07, 2015

Purchase of Nissan Maxima 2016 I recently purchased the 2016 Nissan Maxima. I did my research and compared the Nissan to all competition and in the end, there was no comparison. T More

by Tom Nissan Maxima 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Gerald Nissan of Naperville responded

Tom, I am happy to hear that your time spent with Howard was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Maxima! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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