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Gerald Nissan of Naperville

Naperville, IL

4.2
871 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 871 reviews

December 04, 2015

Amazing I wanted to say how great how are and Bob were. They took care of me like I was family and were very patient. I had gotten my first car from the same More

by Haley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Smiley
Dec 08, 2015 -

Gerald Nissan of Naperville responded

Haley, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service and we're happy to hear that Bob and Howard were able to show you that. Enjoy your vehicle! Don't hesitate to reach out if you have any further questions or needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 04, 2015

Amazing service Howie and the staff were great. No pressure just direct and to the point without wasting my time on things that I didn't want. I got a very good More

by rzygmunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Gerald Nissan of Naperville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you with the help of Howard as we know buying a car takes time out of your day. Enjoy your new car and make sure to pay us a visit if you need anything else. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 25, 2015

rought start good finish. My wife and i purchased a 2013 pathfinder and had a little bit of a rough start but was taken care of in a professional manner by Deen Collins. More

by dlindh41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deen Collins
Dec 02, 2015 -

Gerald Nissan of Naperville responded

Thanks so much for taking the time to review us and your kind words, We are glad that we could resolve the issues that you had with us. Thanks again for the business and please let us know if we can ever be of any help in the future

November 15, 2015

Worth the drive for a great certified pre-owned vehicle My wife, 3 month old, and I traveled from the Quad Cities to Gerald Nissan in order to find a used Nissan Armada that fit our growing needs. There ju More

by HaartaTacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Nov 24, 2015 -

Gerald Nissan of Naperville responded

What an enjoyable review to read!  It is reassuring to know that Greg provided you with a hassle-free and great shopping experience. Gerald Nissan of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 14, 2015

Car buying at Gerald Nissan of Naperville I had the best car buying experience of my life! Anthony and Adrian made the whole process enjoyable, informative and stress free. I will strongly re More

by GlennZ4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli, Adrian Alvarez
Nov 24, 2015 -

Gerald Nissan of Naperville responded

Glenn, thank you for taking the time to share with us! The goal of the Gerald Nissan of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of Anthony and Adrian. Please remember that we're always here to assist you with any future auto needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 01, 2015

Female Friendly I brought my girlfriend to Howard because she dreads car shopping. She was moving and needed a new car. The best car experience she ever had. Soooo I More

by Denise and Debroah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasser Ibrahim
Nov 06, 2015 -

Gerald Nissan of Naperville responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 31, 2015

Great Pre-Owned Vehicle and Knowledgeable Associates I just purchased a 2013 Hyundai Elantra GT, fully loaded, for an incredible price! The Sales Associate, Tom Warner, and the Finance Manager, Lance Arm More

by Beast308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Armstrong, Finance Mgr, Kathy Wong
Nov 06, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Gerald Nissan. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 29, 2015

Great client focus Howard made this one of the quickest and most painless transactions I've ever had with a car dealership. I was a previous customer of the dealership a More

by jrw51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Nov 06, 2015 -

Gerald Nissan of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Howard did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 26, 2015

Excelente experience We drove in and we start to look at suv for my dad .I started to point out, when Howard came up to us and asked if we need help I was going to say ,na More

by Memo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasser Ibrahim
Oct 29, 2015 -

Gerald Nissan of Naperville responded

We really appreciate you leaving us your input. We are very pleased to hear that Howard could make your car shopping experience easy and stress free. Congratulations on your new 2013 Nissan! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 26, 2015

Great Quick Expierience Along with Great Customer Service Howard made my car buying experience very pleasant with his honesty and down to earth attitude. I told him over the phone I was there to buy a car not More

by AbrahamG27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasser Ibrahim
Oct 29, 2015 -

Gerald Nissan of Naperville responded

Abraham,congratulations on your new car! thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Howard has consistently been accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our staff has shown you their commitment to this. We hope to work with you again in the future. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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