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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

January 17, 2016

A pleasure to buy a car.. for a change. Buying a car is typically a stressful experience and you always feel hounded by the salespeople. Not the case at Gerald Nissan when you are dealing wi More

by The Heim's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Jan 20, 2016 -

Gerald Nissan of Naperville responded

Michael and Debbie, congratulations on your new 2016 Maxima SR! I hope you are continuing to enjoy it! It's wonderful to know you feel confident in your decision to choose Gerald Nissan of Naperville as your dealer. It is imperative to Howard, myself, and the rest of our team that we make the car-buying experience seamless and efficient. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 07, 2015

Stress free experience I walked in then they got Howard right way for me. He greeted me then asked if I wanted to drive the car again. So we went right away. I got back th More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Gerald Nissan of Naperville responded

Amy, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and hope you enjoy your purchase! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 05, 2015

Exterra Experience To say "excellent service" would be redundant. Exceptionally fine service about covers it! Thank you Anthony, Boris, and Howard, and Dave...you guys More

by Tedlampguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli, Dave Webb
Dec 08, 2015 -

Gerald Nissan of Naperville responded

Ted, thanks for this marvelous review and congratulations on your new car! We are so pleased that myself, Boris, and Howard, and Dave were able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 04, 2015

Amazing service Howie and the staff were great. No pressure just direct and to the point without wasting my time on things that I didn't want. I got a very good More

by rzygmunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Gerald Nissan of Naperville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you with the help of Howard as we know buying a car takes time out of your day. Enjoy your new car and make sure to pay us a visit if you need anything else. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 04, 2015

Amazing I wanted to say how great how are and Bob were. They took care of me like I was family and were very patient. I had gotten my first car from the same More

by Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Smiley
Dec 08, 2015 -

Gerald Nissan of Naperville responded

Haley, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service and we're happy to hear that Bob and Howard were able to show you that. Enjoy your vehicle! Don't hesitate to reach out if you have any further questions or needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 25, 2015

rought start good finish. My wife and i purchased a 2013 pathfinder and had a little bit of a rough start but was taken care of in a professional manner by Deen Collins. More

by dlindh41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deen Collins
Dec 02, 2015 -

Gerald Nissan of Naperville responded

Thanks so much for taking the time to review us and your kind words, We are glad that we could resolve the issues that you had with us. Thanks again for the business and please let us know if we can ever be of any help in the future

November 15, 2015

Worth the drive for a great certified pre-owned vehicle My wife, 3 month old, and I traveled from the Quad Cities to Gerald Nissan in order to find a used Nissan Armada that fit our growing needs. There ju More

by HaartaTacks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Nov 24, 2015 -

Gerald Nissan of Naperville responded

What an enjoyable review to read!  It is reassuring to know that Greg provided you with a hassle-free and great shopping experience. Gerald Nissan of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 14, 2015

Car buying at Gerald Nissan of Naperville I had the best car buying experience of my life! Anthony and Adrian made the whole process enjoyable, informative and stress free. I will strongly re More

by GlennZ4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miceli, Adrian Alvarez
Nov 24, 2015 -

Gerald Nissan of Naperville responded

Glenn, thank you for taking the time to share with us! The goal of the Gerald Nissan of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of Anthony and Adrian. Please remember that we're always here to assist you with any future auto needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 01, 2015

Female Friendly I brought my girlfriend to Howard because she dreads car shopping. She was moving and needed a new car. The best car experience she ever had. Soooo I More

by Denise and Debroah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasser Ibrahim
Nov 06, 2015 -

Gerald Nissan of Naperville responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 31, 2015

Great Pre-Owned Vehicle and Knowledgeable Associates I just purchased a 2013 Hyundai Elantra GT, fully loaded, for an incredible price! The Sales Associate, Tom Warner, and the Finance Manager, Lance Arm More

by Beast308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Armstrong, Finance Mgr, Kathy Wong
Nov 06, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Gerald Nissan. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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