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Gerald Nissan of Naperville

Naperville, IL

4.2
871 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 871 reviews

August 19, 2016

A trip worth taking! I have known Howard since I was about five years old so when I began to think about a getting a new car, Howard was the first person I thought of to h More

by KatieL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Aug 30, 2016 -

Gerald Nissan of Naperville responded

Katie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Howard and Anthony were able to provide you with such exceptional service. Enjoy your new 2016 Nissan Rogue! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 18, 2016

Howard Krick is #1 I had the pleasure of having Howard Krick first help my wife lease a 2015 Nissan Rogue last year, and again a few days ago he helped my daughter with More

by FRANKLIN74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Aug 30, 2016 -

Gerald Nissan of Naperville responded

Franklin, thank you for your loyalty to our dealership and for taking the time to write this review. Howard and Anthony’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 17, 2016

Outstanding Customer Service I'm very happy to have chosen Naperville Nissan as the dealer I bought my first brand new car from. I had a great experience there. Would highly recom More

by JoseCampos9047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Webb, Kathy Wong
Aug 18, 2016 -

Gerald Nissan of Naperville responded

Jose, it was a pleasure to read about your first buying experience working with Kathy, Howard, and Dave. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 17, 2016

Beyond awesome buying experience! Howard Krick (sales consultant), made this the most pleasurable first time buying experience for my daughter! Howard was so accommodating and helpful More

by Patricia K. Bacha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deen Collins, Anthony Miceli
Aug 18, 2016 -

Gerald Nissan of Naperville responded

Thank you for providing us with feedback regarding your recent visit, Patricia! Our team works hard to keep our customers coming back to Gerald Nissan of Naperville and it’s great to hear of your continued business. Howard, Anthony, and Deen are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your purchase! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 08, 2016

Purchase of a Nissan Murano SL We had a very good experience in working with Greg Queen to purchase a 2016 Murano SL. He was very courteous, friendly, and through in explaining the More

by richard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Queen
August 05, 2016

Outstanding!!!!! Anthony and Howard did an outstanding job and we could not be happier with the outcome. We will only deal with this dealership and can't wait to come More

by Kevin, Lisa Knippen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Dave Webb
Aug 09, 2016 -

Gerald Nissan of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Anthony and Howard did an outstanding job in assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 04, 2016

Great purchasing experience Easy transaction. Very good price on a new 2016 platinum maxima. Angel was friendly, professional, caring. Explained all features and made sure all wa More

by clkstn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasser Ibrahim, Angel Estevez
Aug 09, 2016 -

Gerald Nissan of Naperville responded

Thank you for taking the time to submit this amazing feedback. We're very happy to hear that your experience was nothing short of exceptional. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 03, 2016

Great buying experience I purchased a 2016 Murano from Gerald. From the first internet contact with Kathy Wong, sales consultant Howard Krick , Anthony Micelli , Jason Allen More

by sinister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Dave Webb, Kathy Wong, Jason Allen
Aug 04, 2016 -

Gerald Nissan of Naperville responded

Congratulations on your 2016 Murano! We sincerely appreciate your feedback. Each employee is a valued member of the Gerald Nissan of Naperville team and we all strive to provide excellent service! We look forward to seeing you again in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 02, 2016

Surprisingly Great Experience I came in looking for a specific vehicle which I had found online at a Gerald dealership, but at Gerald Nissan we located the same year/make/model wit More

by reckitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in service department, Anthony Miceli
Aug 04, 2016 -

Gerald Nissan of Naperville responded

Congratulations on your purchase! Howard is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 02, 2016

Best car buying experience ever! We will be back! Deen and Howard made this shopping experience easy and enjoyable with the end result being a really great car at an equally great pr More

by Scott and Colleen Honeyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deen Collins
Aug 04, 2016 -

Gerald Nissan of Naperville responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership; and that Deen and Howard were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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