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Gerald Nissan of Naperville

Naperville, IL

4.1
873 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 873 reviews

December 10, 2016

2016 Nissan Rogue Lease We have never leased a car before, so this was a total new experience. I am happy to say this was one of my most pleasant experiences in dealing with More

by Greg G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Gerald Nissan of Naperville responded

Greg, thank you for taking the time to write us a great review. Congratulations on your 2016 Nissan Rogue! I am thrilled to hear that you had such a great leasing experience with us. We really appreciate this feedback and I'll be certain to share your compliments to Howard and to the sales team. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 10, 2016

Worthwhile and Respectful Car Experience For my wife and I car shopping and buying is not something we look forward to. Howard and Gerald Nissan made the purchase of our 2015 Outback painless More

by Dave Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Gerald Nissan of Naperville responded

Thank you for writing this fantastic review, Dave! Congratulations on your 2015 Outback! The goal of the Gerald Nissan of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. I will definitely share your comments with Howard and to the sales team, and we look forward to working with you again down the road. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 08, 2016

First time leasing done right! My first time ever leasing a car was just a few days ago and I couldn't have asked for a better experience! Howard made me feel very comfortable with More

by Vgaona96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Gerald Nissan of Naperville responded

I sincerely thank you for going out of your way to write this review. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Nissan Sentra. I will be sure to share your feedback with Howard. If you have any further needs, please come back to see us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 06, 2016

2nd Time Just as Awesome!!! Once again Howard comes through with a great experience. I leased a car from Howard a little over 2 years ago. I turned in that leased car early an More

by MitziPearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Dec 07, 2016 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to write this review, Mitzi. I'm very happy to hear about your positive experience with Howard and Anthony. Congratulations on your recent lease and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

November 04, 2016

Very professional, knowlegable, and patient staff. I worked with Gabe Molina to purchase a new Rogue; Gabe worked very hard to find the perfect car, even though I kept changing my mind. He enjoys his More

by rogue16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Allen, Gabe Molina
Nov 11, 2016 -

Gerald Nissan of Naperville responded

Thank you for your business and this review. Congratulations on your new Rogue! I am happy to hear Gabe was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 27, 2016

Beyond expectation. Come in with expected big loss for my trade-in, Gabriel Duran able to work with us and give us the best deal on 2016 Murano platinum. More

by AndyP85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Duran
Nov 03, 2016 -

Gerald Nissan of Naperville responded

Andy, thank you for taking the time to write about your experience with us! I’m so happy to hear that Gabriel was able to help you get the best deal on 2016 Murano Platinum. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 19, 2016

Purchase of new car Sorry it has taken me sometime to write my review; I've been enjoying my new 2016 Murano SL. Greg Queen was wonderful to work with; the experience wa More

by guylene2016
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Oct 27, 2016 -

Gerald Nissan of Naperville responded

Guylene, thanks so much for taking the time to share your feedback with us! Congratulations on your new 2016 Murano SL. We work hard to make sure our guests have a wonderful experience. We will share your comments with Greg and we look forward to seeing you at our dealership in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 16, 2016

Howard sealed the deal! Howard Krick was a fantastic sales rep. From the first day that we worked with him for a test drive, to days later when we finally purchased the vehic More

by rross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Dave Webb
Oct 19, 2016 -

Gerald Nissan of Naperville responded

Thank you for your business and this review. I am happy to hear Howard was there to help you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 12, 2016

Buying Made Easy for Military Members The thought of buying my first car all alone was intimidating. I'm a military member and was recently relocated to a new, unfamiliar city in Texas. I More

by jjackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
Oct 14, 2016 -

Gerald Nissan of Naperville responded

Thank you for your feedback and congratulations on your purchase, Jackie! It's fantastic to know that we were able to make your 2016 Nissan Sentra purchase incredibly easy and quick. We really appreciate this feedback and I'll be certain to share your compliments to Howard and Lance. We look forward to working with you or anyone you might send our way in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 11, 2016

Making the car shopping experience personal I have been to dozens of car dealerships, and have seen many approaches. While I consider myself relatively informed on the process, I still dread the More

by maj121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Oct 14, 2016 -

Gerald Nissan of Naperville responded

Maj, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your purchase! We are very glad to hear that your experiences with Howard and Tony have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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