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Gerald Nissan of Naperville

Naperville, IL

4.1
873 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 873 reviews

March 11, 2017

The Best Service and Sales!! I absolutely recommend Greg Queen he listens and follows through! He's not aggressive very patient. This is my second car purchase from himy at Niss More

by Kristyrc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Mar 15, 2017 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review, Kristy. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! I’ll share your comments with Greg and we look forward to working with you again down the road. Take care! Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

February 28, 2017

Great experience Greg was very helpful and thorough while explaining the whole process to me and my mother. He was willing to work with what I can afford. He gave us a More

by efg319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Mar 01, 2017 -

Gerald Nissan of Naperville responded

Thank you very much for taking your time to leave us a great review! I’m glad that Greg could find you a great deal on a new vehicle! Let us know if you have any more questions or concerns. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 23, 2017

Amazing!! I was definitely torn between going with Nissan and Acura but after meeting and working with Howard, the decision I made was easy...he was awesome!!!! More

by Evelyn Kwidzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2017 -

Gerald Nissan of Naperville responded

Thank you so much for your feedback, Evelyn. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Howard. Please let us know if we can ever help you in the future. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 06, 2017

Man Among Men! Yesterday, once again a happy customer, I drove home from Gerald Nissan Naperville in my 6th Nissan. As a returning customer I knew to request Greg Qu More

by MissEnthusiam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Feb 07, 2017 -

Gerald Nissan of Naperville responded

You have been doing business with Greg and Gerald Nissan of Naperville for years and your review about us is truly appreciated. Enjoy your new Nissan that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 29, 2016

Another car, Another great experience This is my 4th car with Gerald Nissan, same great deal, same great experience, I always come back to deal with them, and they're the reason I always l More

by abdoumoula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Baierle, Deen Collins, Yasser Ibrahim
Dec 30, 2016 -

Gerald Nissan of Naperville responded

Thank you for the fabulous review and congratulations on your recent purchase! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 26, 2016

Pending Service This review is pending service. We have been in contact with the dealership about our issues, and they have assured us they will make it right. More

by nataliefriend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Jillich, Yasser Ibrahim, Jason Allen, Kevin Bombeck
Dec 30, 2016 -

Gerald Nissan of Naperville responded

Hello Natalie, we have been very happy to work with your husband to complete the necessary repairs over the past week. We hope now that your service is completed you are 100% satisfied with our service department. If you have any questions please reach out to me directly. Sincerely, Yasser Ibrahim, General Sales Manager

December 21, 2016

Great Experience We walked in and were greeted by Howard immediately. We told him what we were looking for and he found it exactly! Howard and Yasser worked with us to More

by HollyNDausman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2016 -

Gerald Nissan of Naperville responded

Thank you for your review and congratulations on your purchase. We're glad to have Howard and Yasser on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 15, 2016

2016 Maxima I wanted to take a minute to rate my recent experience at Gerald Nissan. As you can see I gave it a five star rating. It was a very smooth process fro More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2016 -

Gerald Nissan of Naperville responded

Sergio, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your 2016 Maxima! We are very glad to hear that your experiences with Nick and our team have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 12, 2016

Second Time was a Charm My husband and I was looking for an upgrade from our 2015 Rogue we decide to go with Gerald Nissan in Naperville. We were please to know they had a la More

by Dale G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasser Ibrahim
Dec 12, 2016 -

Gerald Nissan of Naperville responded

Dale, thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for with Howard at Gerald Nissan of Naperville. Thank you for choosing us for your automotive needs and we look forward to meeting all your future needs the next time you need us. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

December 10, 2016

First time financing Howard and his team at Gerald Nissan of Naperville were very helpful and were able to work their magic. My credit score was nothing to brag about and More

by David Stahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Gerald Nissan of Naperville responded

David, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Howard and the team was so positive. Thanks for your recommendation as well. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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