Gerald Nissan of Naperville

One Word- Awesome!!! Howard has helped us purchase our last 4 cars and we could not be happier, he is the reason we go to Gerald! Outstanding customer service, follow thro Howard has helped us purchase our last 4 cars and we could not be happier, he is the reason we go to Gerald! Outstanding customer service, follow through and price! You always know what your getting and can call Howard anytime for questions or help! It's a seamless, easy process and for that we are thankful! Thank you Howard!! More

Purchased a new vehicle. I was very happy with the dealer, Peter Sakleh and the finance department. I am very happy with both the service and the financing I received. I was very happy with the dealer, Peter Sakleh and the finance department. I am very happy with both the service and the financing I received. More

Fantastic Car at an affordable price!!! Howard was able to find my son Eric who is a junior year college student an extremely clean 2012 Ford Focus. We are all very happy with how quickly Ho Howard was able to find my son Eric who is a junior year college student an extremely clean 2012 Ford Focus. We are all very happy with how quickly Howard worked to make this happen for Eric in his first car purchase. The car had been cared for very well and Howard reacted to that and quickly scooped it up for us, thank you again Howard for your terrific, and expedient response to our need!! Greg & Eric Hamlin More

If you don't mean it, don't advertise it! I asked for a quote on a car, and received an email response letter saying quote "That is why all of our internet prices come with No Gimmicks and No I asked for a quote on a car, and received an email response letter saying quote "That is why all of our internet prices come with No Gimmicks and No Fine Print. All you have to do with our quote is add tax, title, license and document fee to our internet price and that's the price you pay". And "Don't support misleading business practices; buy your next car from Gerald! We will beat any LEGITIMATE deal!" Signed by Paul Gawel the internet Sales Manager. Guess what, neither of those statements are true. 1. I had a legitimate offer from another dealer for $14,900 on a comparable car from a reputable dealer in writing-they were "shocked" and flat out said, nope, we can't match that. 2. There is a $995 "LOT FEE" added to the sales price despite the fact that in their letter they say that all you add is tax title and license fee. Classic bait and switch/false advertising. Nice salesmen, terrible business practice. More

Service Tries to Sell Unnecessary Services I had an oil change and tire rotation. First time to this dealer. They tried to sell me services that I didn't need. I bought this truck used just 4 m I had an oil change and tire rotation. First time to this dealer. They tried to sell me services that I didn't need. I bought this truck used just 4 months ago. The dealer I bought it from (not Gerald) had done work on it and also repaired things within 24 hours of me buying. To be sure I had an independent mechanic look it over and he gave it a clean bill of health. I had the drive belt replaced and a few other maint items in Feb. It's May and Gerald Nissan is telling me that my brake fluid was dirty, the 4x4 fluids were dirty and that the belt I had just replaced was already wearing out because it wasn't genuine Nissan part. What a load of crap. I had my independent mechanic look at it today and the belt is still so new that the numbers on the belt are not even worn. Also the fluids that were "dirty" are all still good. Unbelievable. Two other establishments tell me how good things are and Gerald says otherwise...DO NOT GO TO GERALD. Also...they will shuttle home or to work, but they will NOT pick you back up. Naperville Toyota, Honda, Mercedes will do both. More

Great Car Buying Experience! My husband and I needed a new vehicle for our growing family. We had a specific type of 2017 Pathfinder in mind and Greg Queen went above and beyond t My husband and I needed a new vehicle for our growing family. We had a specific type of 2017 Pathfinder in mind and Greg Queen went above and beyond to make sure it was available for us. He also made our overall car buying experience very relaxed and not stressful at all. He explained everything to us very thoroughly and made sure we were happy with the car itself before we signed any papers. I felt like our experience with him was more like talking with a friend than a salesman-he was not pushy at all! Overall a wonderful experience and he would be a reason why we would buy another car from this dealer in the future. More

Started bad ended well My wife and i purchased a 2013 pathfinder and had a little bit of a rough start but was taken care of in a professional manner by Deen Collins. My wife and i purchased a 2013 pathfinder and had a little bit of a rough start but was taken care of in a professional manner by Deen Collins. More

Excellent Experience!!! My wife and I had intentions of purchasing a Honda CR-V, but after the experience we had with Keith it was fantastic! Keith is very patient and allowe My wife and I had intentions of purchasing a Honda CR-V, but after the experience we had with Keith it was fantastic! Keith is very patient and allowed us to make the choice of the vehicle we wanted. My wife selected the Nissan Rouge SV. We went through at lease 2 options as he worked well with Yasser and Mo. We walked away very happy as Keith provided patience throughout the process. Highly recommended!!!! More

Outstanding buying experience If you want an outstanding buying experience Gerald Nissan is the place to go. From the time we first contacted the Internet Manager, Paul, to being i If you want an outstanding buying experience Gerald Nissan is the place to go. From the time we first contacted the Internet Manager, Paul, to being introduced to our sales person, Ed Schmitt, we could not have asked for a better experience. We were so pleased, two days later we went back, asked for Ed Schmitt, and bought a second vehicle. Ed's patience and no-pressure sales techniques were a big reason why we highly recommend Gerald Nissan and Ed Schmitt. Thanks, Terry & Roxann More

Trustworthy I was in need to trade in my 2013 Nissan Sentra and I was dealing with Howard. I explained what my financial situation was and Howard worked with me I I was in need to trade in my 2013 Nissan Sentra and I was dealing with Howard. I explained what my financial situation was and Howard worked with me I left the dealership feeling in a great place knowing I was dealt with in a fair manner. I've been purchasing my cars from Gerald for many years. I lost my wife 2012 to cancer and just before leased a Nissan Rogue and when I went to Gerald Nissan and explained I couldn't afford two vehicle payments hey made it work again I left there with peace of mind. I wouldn't purchase another vehicle from any other dealership in the Chicago Metro area. Top notch from management, Howard in sales and Mark in service. I can honestly say I trust Howard and the group behind him that made buying my 2017 Nissan Sentra was the best choice I could make. I would put my faith in Howard and would say to anyone thinking about buying a Nissan to go to Gerald and look Howard up you WILL get a fair deal More