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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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December 04, 2017

Byron is the best Byron was very helpful in getting us into the best car to fit our family's needs. I appreciated his honest approach and he worked with us to get a de More

by Kyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Dec 07, 2017 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review, Kyle. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 03, 2017

Best Car Buying Experience I was in the area and decided to stop in and take a look at what Nissan had to offer. I was met by Jason Connor who spoke with me about what I was loo More

by Nicole Connor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, Jason Connor
Dec 07, 2017 -

Gerald Nissan of Naperville responded

We're excited to hear that Jason took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

December 01, 2017

Great experience I would highly recommend before you buy or lease your next car to visit Gearld Nissan of Naperville. Most important ask for Byron Giles. What an outst More

by Bevo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Dec 07, 2017 -

Gerald Nissan of Naperville responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

November 30, 2017

Awesome customer service from Byron giles I am very happy with the deal he got me, he spent over 4 hours showing me cars and worked with the finance department to get thelowest payments possib More

by Nissan2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Nov 30, 2017 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

November 30, 2017

Happy Customer I went in this past weekend and was greeted by Byron who was very kind and friendly. Although, I was at a Nissan dealership I was specifically looking More

by AE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasser Ibrahim, Byron Giles
Nov 30, 2017 -

Gerald Nissan of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

November 29, 2017

Satisfied I am very satisfied with my experience with Byron. He was professional and friendly. I look forward to working with him again in the future. More

by Angel1j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Nov 30, 2017 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

November 25, 2017

Amazing Howard and Yasser did an amazing job and were thoroughly helpful. The team did everything they could to put me in the vehicle I was looking for. Ser More

by Jsilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasser Ibrahim
November 24, 2017

Great Very nice and honest people. Very helpful in helping us find what we need. I would definitely recommend this dealership to anyone if you want great se More

by Khicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bombeck, Byron Giles
Nov 27, 2017 -

Gerald Nissan of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Nissan and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

November 23, 2017

New car Got to say great experience . Friendly honest An really works to feed your needs. Never felt pushed to decide something that did not work for me glad More

by Sandra123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Giles
Nov 27, 2017 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write us a great review, Sandra! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

Nov 27, 2017 -

Gerald Nissan of Naperville responded

Thank you for taking the time to share your feedback regarding your experience with us and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

November 21, 2017

Great Dealership! Knowledgeable Sales Team! I’ve always had a great buying experience at Gerald Nissan Naperville and the sales and service staff are all knowledgeable and friendly. Howard is a More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown, Deen Collins
Nov 22, 2017 -

Gerald Nissan of Naperville responded

Laura, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Yasser Ibrahim, General Sales Manager, yibrahim@geraldauto.com

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